Sheraton Lansing Hotel 4.6 out of 5.0 4.6/5.0
You don't just stay here, You Belong.
925 S. Creyts Rd, Lansing, MI 48917
Check Availability
517-391-1294
  Profile   Reviews (12)   Website   Map    
Overall Rating
Quality of Service:
   4.6 out of 5.0 (4.6/5.0)
Responsiveness:
   4.6 out of 5.0 (4.7/5.0)
Professionalism:
   4.8 out of 5.0 (4.9/5.0)
Value For Cost:
   4.2 out of 5.0 (4.3/5.0)
Flexibility:
   4.6 out of 5.0 (4.6/5.0)

Endorsements
"An incredible place to host your event. The service is amazing, and they only choose the best vendors to work with their customers."

 
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Allekat28
Wedding: 09/12/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I can't express enough how wonderful it was to work with the new Lexington Lansing Hotel (formerly Sheraton). Tara Hart made everything so easy and stress free. The Lexington is very accomodating as my fiance was going thru the immigration process from England and our wedding date was changed at least 3 times. Angela Bean and then Tara Hart always went out of their way to help with anything we needed to make the process easier. I also had my bridal shower here and it was spectacular. I will be holding future events at this location as they've always been a pleasure to work with :)

Reviewed On:
09/28/2009

Services Used:
Ceremony & Reception Venue

jessica
Wedding: 09/13/2008
Reviews: 1
3.9
out of 5.0
Quality of Service: 3.5 out of 5.0(3.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

They did a great job. My wedding was amazing!!!!!

Reviewed On:
09/20/2008

Services Used:
Wedding Planning

Sara
Wedding: 09/05/2008
Reviews: 1
4.5
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The only complaint that I have is that we specifically mentioned several times that wine was to be served during dinner and the bar was to be closed and they still weren't prepared to serve wine and the bar was opened. However, as soon as we mentioned this to one of the staff, the bar was shut down and wine was then served.

Reviewed On:
09/21/2008

Services Used:
Catering, Wedding Planning

Ihilani
Wedding: 08/30/2008
Reviews: 1
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The Sheraton always provides a lovely setting with professional staff and the food was wonderful! Everyone commented on what a beautiful wedding reception we had! First class all the way with the Sheraton Lansing Hotel!

Reviewed On:
09/22/2008

Services Used:
Ceremony & Reception Venue

mhartman
Wedding: 08/18/2008
Reviews: 1
3.2
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)

We had made many plans for our wedding reception that had been discussed with the Sheraton. On the day of our wedding the table that was suppossed to be set out for extra pieces of our wedding cake was never put out, still dont know what happened to the rest of our wedding cake. The guests were at assisned seats and there was suppossed to be 8 guests to a table and when my husband and I walked in the tables were set for 10 and each table had two empty chairs. Also we had picked out table linens in Ivory and not white and all the tables were set with white linens. A little frustating when these things were picked out well ahead of time.

Reviewed On:
09/07/2008

Services Used:
Ceremony & Reception Venue

Mark
Wedding: 08/16/2008
Reviews: 5
4.4
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

Very good service from everyone we talked to and worked with throughout the process - especially Angela Bean. Everything was set up to our specifications and the night of the even went just as we planned.

Reviewed On:
09/05/2008

Services Used:
Ceremony & Reception Venue

Taryn
Wedding: 06/21/2008
Reviews: 3
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Angela Dunn did a wonderful job creating our reception. She was always there for me and helped us with any situation we had. It also looked beautiful!!!

Sheraton Lansing Hotel responded with the following comments:

Taryn
Thank you for taking the time to reflect about your wedding reception with us. I wish you and John a wonderful lifetime of happiness.
Don't be a stranger when you are in the Lansing area
Angela

Reviewed On:
09/04/2008

Services Used:
Ceremony & Reception Venue, Catering, Flowers & Decor, Event Rentals

Becky
Wedding: 05/24/2008
Reviews: 5
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The Sheraton was great to work with and Angela was amazing!!!

Sheraton Lansing Hotel responded with the following comments:

Becky
Thank you for taking the time to reflect about your wedding for me. I know that you and Jason had a wonderful time. I hope that you think of me and the Sheraton the next time you are planning a special event.
Angela

Reviewed On:
09/04/2008

Services Used:
Ceremony & Reception Venue, Catering, Event Rentals

Jenna
Wedding: 12/15/2007
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

It was beautiful, the food was excellent, and they were very helpful.

Sheraton Lansing Hotel responded with the following comments:

Jenna
I want to thank you for taking the time to comment about your wedding experience with the Sheraton. I hope that you and Justin are having a wonderful marriage together; almost your one year anniversary! Any big plans to celebrate? :)
Angela

Reviewed On:
08/11/2008

Services Used:
Ceremony & Reception Venue

Newleywed07
Wedding: 10/27/2007
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The Sheraton Lansing Hotel is THE BEST venue in the Mid-Michigan area! They are professional and first class at everything they do! Their staff is impeccable and their attention to detail is second to none! You would be crazy to go somewhere else! :)

Sheraton Lansing Hotel responded with the following comments:

Dez
Thanks so much for taking the time to comment about your wedding weekend with the Sheraton. I had a wonderful time working with you and your family. All the best for you and Geno.
Angela :)

Reviewed On:
08/18/2008

Services Used:
Ceremony & Reception Venue, Catering, Transportation

Tdavis
Wedding: 04/07/2007
Reviews: 5
4.7
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The Sheraton Lansing provided excellent service, I was very pleased. Angela Bean, the wedding planner was great, she really helped make my wedding day special.

Sheraton Lansing Hotel responded with the following comments:

Tori
Thank you so much for taking the time to comment on the Sheraton as well as myself. Hope you and Corey are doing great; how is the new baby? Looking forward to seeing at the next Easter Brunch as well. :)
Angela

Reviewed On:
09/04/2008

Services Used:
Ceremony & Reception Venue, Catering, Event Rentals, Wedding Planning, Unique Services (Other)

kristin82104
Wedding: 08/21/2004
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Awesome! Good food, beautiful room, great service!

Reviewed On:
05/11/2008

Services Used:
Ceremony & Reception Venue