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Weddings

Sheraton Houston Brookhollow Reviews

Sheraton Houston Brookhollow

Sheraton Houston Brookhollow

Houston, TX
4.8 out of 5 rating, 43 Reviews
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Reviews

4.8 out of 5 rating
43 Reviews
  • Quality of service
    4.8 out of 5 rating
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    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
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    4.8 out of 5 rating
97% Recommended by couples

Awards

43
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
  • N
    Nohemy M. Sent on 11/19/2019
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    Vendor was very helpful and professional

    Melissa & Moises did a great job helping me out with everything they made me feel very comfortable and unstressed they assured me everything would be beautiful and perfect , I look back at that night and see my wedding as the most prefect it could of possibly been. If I would have another wedding I would definitely have it at the Sheraton Houston Brookhollow

    Sheraton Houston Brookhollow's reply:

    Nohemy, thank you so much for allowing us to host this special day with you! Moises and I would be happy to do everything over again for you any day :)
    Congrats to you and Carlos on your union! I wish you many years of love and happiness.
    -Melissa Rivera
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    Nkechi Sent on 01/11/2015
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    I will definitely recommend her, it was great to work with her and she provided excellent service
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    Virginia Sent on 12/08/2014
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    the Laurel suite was wonderful for the bridal prep, and all of our guests staying at the hotel had a very nice stay
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  • User1923114 Sent on 11/15/2014
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    Everything was excellent! Very professional and accommodating staff. Would definitly recommend

    Sheraton Houston Brookhollow's reply:

    I'm so happy to hear that the Sheraton Brookhollow staff and myself were able to help your guests enjoy their stay with us!

    Feel free to visit us again!

    Congratulations again,
    Brandi English
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    Ricky Sent on 10/20/2014
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    Excellent service and great venue
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    Uyen Sent on 10/08/2014
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    Brandi English and her staff at the Sheraton Hotel were very helpful in providing excellent services to us during our wedding weekend at the Sheraton. Our bridal party used the Laurel Suite on 9/27/14. Hair and makeup staff came and loved the set up. In addition, it provided us a central, convenient location to get ready. The food and drinks were also great as were the staff. Also, at the end of the night we were able to invite our wedding guests back to the hotel bar for a little after party. It was fantastic, exactly what we needed. We would highly recommend using this venue again for future events.

    Sheraton Houston Brookhollow's reply:

    Hi Uyen,

    We enjoyed hosting you and are so happy you decided to stay with us! It was great working with you as well! I'm happy to hear you and your guests had a wonderful time at the reception and enjoyed their night stay with us.

    Please feel free to share any pictures with us as we'd love to showcase our couples.

    Congratulations again,
    Brandi English
  • User1765422 Sent on 08/15/2014
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    Brandi was a huge help in making this event successful. She was always readily available to answer questions and make suggestions. Accommodations were great. The weekend went very smoothly and we had a wonderful time.

    Sheraton Houston Brookhollow's reply:

    I'm so happy to hear that the Sheraton Brookhollow staff and myself were able to help your guests enjoy their stay with us!

    Feel free to visit us again and share any pictures with us as we'd love to showcase our couples!

    Congratulations again,
    Brandi English
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    Pamela Sent on 08/10/2014
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    My wedding guests stayed at this hotel
  • User1722153 Sent on 07/20/2014
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    Brandi was fantastic! Everything ran smoothly and my guests enjoyed their stay at the Sheraton.

    Sheraton Houston Brookhollow's reply:

    I'm so happy to hear that the Sheraton Brookhollow staff and myself were able to help your guests enjoy their stay with us!

    Feel free to visit us again!

    Congratulations again,
    Brandi English
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    Kristina Sent on 07/09/2014
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    Brandi and the staff at Sheraton Brookhollow were all wonderful! We only had our Ceremony at the hotel and had about 30 guests stay the entire weekend. Planning with Brandi was a ease, she was very quick to respond to emails to any questions I had. I also stopped by a few times because I was in the neighborhood and Brandi was always available to meet. She is very friendly and professional and definitely someone you want to work with during a stressful planning phase! She also had great suggestions to make our ceremony even better. I definitely recommend this venue for weddings and events. From Brandi, to the front desk staff, to the restaurant/bar staff...everyone made our stay and our guests stay very enjoyable. Thank you Brandi for all of your help with everything! You are truly the best!

    Sheraton Houston Brookhollow's reply:

    Kristina! It was great working with you as well! I'm happy to hear you and your guests had a wonderful time at the ceremony and enjoyed their night stay with us.

    Please feel free to share any pictures with us.

    Congratulations again,
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    Courtney Sent on 07/18/2014
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    Brandi was great to work with. Very sweet and accommodating. My wedding day prep was perfect!
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    Amy Sent on 05/09/2014
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    Brandi English, our wedding event coordinator, was the best--we liked her from the first moment we met her, and she calmly managed our wedding arrangements and my nervousness without ever losing her cool. She was absolutely great; we couldn't have done it without her!

    Sheraton Houston Brookhollow's reply:

    Hi Amy! It was great working with you as well! I'm happy to hear you and your guests had a wonderful time at the reception and enjoyed their night stay with us.

    Please feel free to share any pictures with us. I can't believe that you are already approaching your anniversary!

    Congratulations again,
    Brandi English
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    Sharon Sent on 05/17/2014
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    I had a wonderful time and my guest as well.thank yoi
  • User2066634 Sent on 03/14/2015
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    Best place to get marry in Houston.
  • B
    Berenice Sent on 03/27/2014
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    Love working with Brandi English. She pleased us with everything and went above and beyond to accommodate our special requests.

    Sheraton Houston Brookhollow's reply:

    Berenice! It was great working with you as well! I'm happy to hear you and your guests had a wonderful time at the reception and enjoyed their night stay with us.

    Please feel free to share any pictures with us.

    Congratulations again,
    Brandi English
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    P Sent on 03/07/2014
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    everything went smoothly we loved the hotel, staff were all great and very helpful;
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    Heather Sent on 03/02/2014
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    the Sheraton had a beautiful updated facility that accommodated our needs perfectly. the parlor suite was ideal for a "hang out" between rooms for family and the bridal party. the laurel room was perfect for the bridal shower as well as a perfect spot for the bride and maids to all get ready before the wedding. service was great from the wedding coordinator, brandi, to the front desk...everyone was super

    Sheraton Houston Brookhollow's reply:

    I'm so happy to hear you and your guests enjoyed your time with us at the Sheraton Brookhollow Hotel and we look forward to seeing you back! It was great working with you and your family :)

    Congratulations agian,
    Brandi English
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    Patricia Sent on 03/07/2014
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    This Hotel was one of the most professional businesses I have ever stayed at. The staff was polite, professional, accommodating, and friendly at all times. The entire staff from check-in to check-out was professional and very accommodating. Brandy helped make this stay an absolute enjoyable event. My daughter Harmony had her wedding in Houston at Bell Tower and I could not have done everything needed to be done with the help of the hotel and Brandy. My hat is off to the staff and to the Sheraton on Brookhollow. Congratulaltions to your industry for hiring each employee at this location. Each employee deserves a five star rating. Respectfully, Pat Brown (Mother of the Bride).

    Sheraton Houston Brookhollow's reply:

    Hi Mrs. Pat,

    Thank you so much for this wonderful review! I will be sure to share it with our employees. I'm so happy to hear you and your guests enjoyed your time with us at the Sheraton Brookhollow Hotel and we look forward to seeing you back!

    It was a true joy working with you and your daughters for such a special occasion! Take Care :)

    Congratulations agian,
    Brandi English
  • User1506527 Sent on 01/13/2014
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    Our wedding at the Sheraton Brookhollow was fantastic! We had an amazing time, and the team there did the best they could to make sure our wedding went off without a hitch. Brandi was always very patient with our million questions, and when we had some problems, she was great in trying to help us figure it out. Out of all the vendors I used, the Sheraton is probably the only one I would give five-stars.

    The rooms were amazing, and we got a great rate for guests. They were very accommodating when we brought outside food in, and we're definitely grateful that they were all patient with us.

    Sheraton Houston Brookhollow's reply:

    I'm so happy to hear you and your guests enjoyed your time with us at the Sheraton Brookhollow Hotel and we look forward to seeing you back!

    Congratulations agian,
    Brandi English
  • User1420785 Sent on 11/04/2013
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    The event was fabulous and went flawlessly all thanks to the staff at the Sheraton Brookhollow. Thank you guys so much!

    Sheraton Houston Brookhollow's reply:

    I'm so happy to hear you and your guests enjoyed your time with us at the Sheraton Brookhollow Hotel and we look forward to seeing you back!

    Congratulations agian,
    Brandi English
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    Mary L. Sent on 11/01/2013
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    Brandi and the whole entire staff were wonderful, very professional.

    Sheraton Houston Brookhollow's reply:

    Thank you Mary for the wonderful review.

    I'm so happy to hear you and your guests enjoyed your time with us at the Sheraton Brookhollow Hotel and we look forward to seeing you back!

    Congratulations agian,
    Brandi English
  • User1415553 Sent on 11/01/2013
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    Sheraton Brookhollow provided the venue for my rehearsal brunch. I worked with Brandi who helped me choose a menu that would work and even worked with me on which no-cost decor would be available. My friends and relatives were impressed by the food and the decorations, and they probably thought it was more expensive than it actually was!

    We also used the Sheraton as hotel and transportation for the wedding at the Bell Tower on 34th. They made sure our guests received the gift bags we created, and also provided coupons to them for breakfast the next day. Rooms were reasonably priced and nice, and the jr. suite was big enough for my bridesmaids and I to get ready in on the big day. Though transportation was a little late on the way back to the hotel (granted, it was raining that night), guests all made it to the wedding on time. After the wedding, the hotel offered to keep the bar open until 2am (2 hours past normal) for those guests not too exhausted to continue to have fun. We are glad we chose Sheraton for our wedding and rehearsal brunch.

    Sheraton Houston Brookhollow's reply:

    I'm so happy to hear you and your guests enjoyed your time with us at the Sheraton Brookhollow Hotel as we are always happy to provide our wedding parties additional amenities to ease the stress of the special day. I truely enjoyed being a part of making your special day perfect and we look forward to seeing you back!

    Congratulations agian,
    Brandi English
  • D
    Doug Sent on 11/05/2013
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    The Sheraton Brookhollow was very easy to work with and very responsive to our needs. Our coordinator, Brandi English, was a pleasure to work with and had many good ideas. Our wedding guests were very pleased with the services they received. The property was clean and quiet, and the rooms were very nice.

    Sheraton Houston Brookhollow's reply:

    Thank you Doug for the wonderful review. I'm so happy to hear you and your guests enjoyed your time with us at the Sheraton Brookhollow Hotel and we look forward to seeing you back!

    Congratulations agian,
    Brandi English
  • User1337630 Sent on 09/19/2013
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    The entire staff was very friendly and accommodating. They knew that we had a very early morning rehearsal for the wedding and ensured that I was able to check in early so that I had somewhere to leave my wedding dress. When we arrived back at the hotel from the rehearsal they sent up cookies for my Mom and I to enjoy. We thought the gesture was so sweet. Thanks for everything!
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    Kathy Sent on 10/05/2013
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    I enjoyed working with Brandi English! She's very responsive, easy going, and flexible. I enjoyed our stay at the hotel!

    Sheraton Houston Brookhollow's reply:

    Thank you Kathy for the review. I enjoyed working with you as well! Take Care,
    Brandi English
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