The Mill was a beautiful place to have our weekday wedding. Staff was very flexible and made us very happy. Very clean and well maintained venue and prices are reasonable.

Originally, we were going to have our reception in our back yard, but due to weather, had to make a last minute change. These guys bent over backwards and didn't even over charge us like they easily could have. This place has the whole package = less stress for you!

Shenandoah Mill is an absolutly beautiful location for a ceremony and reception. Everything turned out fantastic the day of our wedding but it was a little frustrating to get to that point. The Event Coordinator, Patrick, was very difficult to work with. He was very unorganized, re-verified the same information with me several times, 6 days before my wedding called to tell me that he could not get my accent linen color that I had chosen weeks prior, he could never remember who I was or that he had talked to me recently, and he had a little bit of an arrogant attitude. I did not feel like I was getting personalized service from Patrick or that he even valued our business. On the up side, Don, the owner of the venue, was absolutly wonderful and about a week before my wedding I called him to voice my concern regarding working with Patrick and he took over to be sure everything was perfect. Everytime I spoke to him he seemed to remember who I was, he was very friendly, flexible, and had a gracious attitude and caring personality. If I had delt with Don from the very beginning, I know the whole experience would have been a great deal better. I would recommend Shenandoah Mill in the future on the condition that Don is the person to plan the event.

This venue is beautiful, the only thing I might warn you about them, is wedding rehearsal time, they are not that flexible. Everything else was great!

We recently had our wedding at Shenandoah Mill in Gilbert. I liked it initially, because we could use outside vendors for food, flowers, etc. This option helped us keep our cost down for the wedding. The price for the day was a little high, and we had to payfor extra hours so that we would have enough time to decorate everything..but, the place is beautiful and everything looked great! All of our guests loved the venue too. There was pleanty of room for our 150 guests, inside and out. Patrick was great, quick to respond to my texts and emails, and he is a great DJ. He kept everyone dancing and having fun throughout the night. He was flexible with our schedule, as we ran a little late starting the ceremony, and when we mixed up our nightly "events", he went with it and was great!! I gave him song requests and artists we liked, and he didnt play one crappy song all night. We purchased their photobooth for the night too, and his brother was the attendant, whom was awesome as well. Guests LOVED the photobooth and it kept everyone entertained! Totally worth the $$, which, was actually way cheaper then other companies around Phoenix area. Its a great, beautiful, big venue, but if you choose another place, you can still hire Patrick as your DJ and hire the photobooth as well! Highly recommend both!

Shenandoah Mill was disappointing.

My mom is an interior decorator and has a great eye for potential. She saw just that in Shenandoah Mill. When we found out that we could use our own vendors, it seemed like the place was perfect. The price seemed really high for what was provided but we were assured it was worth it by Patrick. I was too excited during the first meeting (which took place during an open house event) to notice the lack of professionalism exhibited by those whom we met with but it soon became apparent throughout our later dealings.

When we asked about how much time we would have for setting up, the answer was foggy. Then Patrick said that we would have to pay $400 per hour extra for decorating. With an already high price for just a venue this was outrageous. With a lot of persuasion, we convinced him to let us decorate outside as long as we wanted but we would only have an hour inside previous to the wedding. Needless to say, my mom gathered as many friends and family to help decorate with such a short amount of time to do it in. There were many complaints to my mom from the owners on the day of the wedding during set up that there were too many people helping decorate and that people were going to ruin the shrubs. This was not even a possibility because my mom stressed being respectful during the setup to those helping out.

Any questions I had were usually left unclear or even just unanswered. These questions were ones that should have been readily answered by this business such as, “How much would it be if I rented chair covers for the outdoor chairs?” Instead of a price, I got the response, “I would have to call around & see.” It almost seemed like he expected me to order them without even knowing the price & just paying whatever for it later. Anyone who is or has planned a wedding knows that the budget comes first!

My wedding turned out beautiful thanks to all my loving friends and family but I do not have Shenandoah Mill to thank for that. They were more of a headache than a help.

If you are looking for a rustic setting for your wedding, look elsewhere!

Shenandoah Mill was disappointing.

My mom is an interior decorator and has a great eye for potential. She saw just that in Shenandoah Mill. When we found out that we could use our own vendors, it seemed like the place was perfect. The price seemed really high for what was provided but we were assured it was worth it by Patrick. I was too excited during the first meeting (which took place during an open house event) to notice the lack of professionalism exhibited by those whom we met with but it soon became apparent throughout our later dealings.

When we asked about how much time we would have for setting up, the answer was foggy. Then Patrick said that we would have to pay $400 per hour extra for decorating. With an already high price for just a venue this was outrageous. With a lot of persuasion, we convinced him to let us decorate outside as long as we wanted but we would only have an hour inside previous to the wedding. Needless to say, my mom gathered as many friends and family to help decorate with such a short amount of time to do it in. There were many complaints to my mom from the owners on the day of the wedding during set up that there were too many people helping decorate and that people were going to ruin the shrubs. This was not even a possibility because my mom stressed being respectful during the setup to those helping out.

Any questions I had were usually left unclear or even just unanswered. These questions were ones that should have been readily answered by this business such as, “How much would it be if I rented chair covers for the outdoor chairs?” Instead of a price, I got the response, “I would have to call around & see.” It almost seemed like he expected me to order them without even knowing the price & just paying whatever for it later. Anyone who is or has planned a wedding knows that the budget comes first!

My wedding turned out beautiful thanks to all my loving friends and family but I do not have Shenandoah Mill to thank for that. They were more of a headache than a help.

If you are looking for a rustic setting for your wedding, look elsewhere!

Great spot for our wedding. A little expensive for just renting the venue, tables and chairs.

First off, I would like to say how much we appreciate all the help that Patrick gave to us planning our wedding. My husband and I have very different schedules and he was willing to meet with us at odd hours to go over our setup. The venue is beautiful and clean. The whole staff makes you feel special and sets everything up just like you dream. We loved the natural setting inside and out and didn't need much decoration. We would recommend this venue to anyone that doesn't need room for over 100 guests. Very intimate inside and you still have the patio and the grounds to move about. I can't stress enough how smoothly everything went and for a bride, a stress FREE day is a blessing! Thank you again. Words are not enough!

Please listen to me if you are deciding on whether or not to choose this place for your wedding day. I didn't have my wedding here, but my family chose this place to have my Dad's 50th birthday party here. From the moment I emailed the venue to the end of the night of the event, it was a constant hassle dealing with Patrick (the owner's son). He is EXTREMELY rude and never gets back to your emails or phone calls. It's impossible to try and get a hold of him if you need something or have a question. I thought he was the only person that worked at the venue because he seemed to be the only person ever there. He complained to us how "the owner just up and left for the weekend and left me here so I don't know what's going on," and the owner is his father. He is very unprofessional, disrespectful to clients and unorganized. We had the hardest time agreeing on a time for us to be able to show up and set up for the party and when we finally agreed on a time, on the day of the party, we had another wedding party (not related to us) show up for their rehersal before our party was about to start. However, we did seem to get a great deal on the venue, however, we kind of got what we paid for. The venue is very pretty if you are looking for a rustic look to your theme, but it's very poorly ran. I gave quality of service 2 stars because we did finally get to meet Patrick's Dad, and he was very pleasant with us. I did tell him that we had been having some issues with Patrick and all he told me was, "Okay, I'm sorry." Nothing changed. In fact, I feel as if Patrick was more rude and short with me after I spoke to the owner about our experiences. The responsiveness and professionalism of this business is nonexistent. I would NEVER recommend this place to anyone. Please look at other venues extensively before booking with these people. Thank you.

I guess Patrick has come along way since the other reviews because I had none of these issues. We had come to look at the venue on more than one occasion, we were offered the extras, although had all our own. Not many places allow you to bring all your own vendors. They set up beautifully (with tables, chairs, outdoor chairs, all included) and cleaned up afterward. They had a woman (sorry I forgot your name) there during the whole event if you needed anything extra, or help with things (like she helped our photographer). The facility is beautiful. The girls dressing area is PERFECT, with 3 way mirror, bathroom, makeup dressing table, hangers to hang dresses, etc. The kitchen is functionable. the tables are set up nicely, with seperate tables for buffet, cake, wedding party and gifts. The porches for people to enjoy the beautiful weather are great, and the outdoor area for the wedding is perfect setting in the back so afternoon weddings are not directly in the sun. The parking is LARGE! and they have room on the side to park cars to load items such as the bar or food. All in all this is a perfectly priced venue and a perfect place to have a wedding. We as well got a great deal on price as our event was during the week.

They were very nice and affordable. They answered all my questions, and gave me a big discount since my wedding was on a weekday.

Apparently Patrick is the owner's son, but he handled all the business at my wedding. The first problem was that he made it very clear that he was too busy to let us take tours of the facility or discuss different options for decorating and food. In all of our dealings, he was cold and indifferent, even to the point of throwing a pen towards me across a table when we signed the final agreement. (This was after we had paid the $500 non-refundable down payment.)

There were many options for decorating the tables, but this was only made clear to me the day of the wedding when I was bringing in my own vases for the flowers. He decided to tell me then that he had vases and I could have used them if I had asked. (How was I supposed to know?)

He also talked a lot about a "tulle" package that the brides before me and after me had ordered, and he told me that he would give it to me at a discounted price since it would be already set up. When I refused the offer, he brought it up every time we spoke after, lowering the price each time, but still not yielding to my argument, which was that we had already spent $3,000 and were at the end of our decorating budget. If it had been a hassle for him to take it down and put it back up, I would have gladly let him leave it up, and I offered that to him, but he told me I couldn't have the extras for free.

Due to our budget concerns, we were having friends do all of our extras, (flowers, photography, etc.), and he had offered a large array of extra items that he could personally arrange. We did have to turn him down though because of pricing, so he had discussed with us his desire to have their event photographer trail our photographer for experience, at no cost, and we agreed that we would allow them to do that and use our photos for advertising purposes as long as we would get digital copies, but their photographer never showed up the day of. No big deal really, but communication would have been nice.

The only other bad things are that they didn't allow candles of any kind, no way to attach decorations to the walls or ceilings (like tulle and twinkle lights), and they didn't allow any types of bird seed or rice to throw at the end. I even found some non-toxic, dissolving little hearts at Michael's, and he said they still left a big mess and would not let us use them. We had to do bubbles, which got all over my dress, and it was at night, which didn't show up in the photos at all. Also, the main floor was so filthy that my train was black just from walking from the bride's dressing room to the outside ceremony area.

The positives were that the chairs, tables, and main simple decorations were included in the basic package, and were set up when my people arrived to decorate. Patrick did complete the few requests he hadn't initially denied me with efficiency, like how the room was to be set up for the catering and the cake.

It just seemed like everyone else who I worked with was totally understanding and nice. I had Someburro's cater, and the woman who handled that was professional and sweet, and we were able to politely discuss differences and even though she wasn't able to provide me everything I wanted to the letter, she was respectful and polite and ended up doing a wonderful job. Once we had signed the papers, Patrick really seemed like he had the money and was not interested in customer service at all. Was it because I wouldn't add any of the extras? I don't know. But I always left conversations and meetings with him feeling like he totally could have cared less, and was even a little bit angry. Oh well.