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Weddings

Robbins Brothers Reviews

Robbins Brothers View more information

Reviews

4.5 out of 5 rating
69 Reviews
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97% Recommended by couples

Awards

69
  • Lindy
    Lindy R. Sent on 10/25/2019
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    Incredibly helpful in finding a matching band!

    My fiance purchased an engagement ring that did not have a matching band. I went to at least half a dozen fine jewelry stores trying to find one that would fit, but most did little to help and just kept telling me to get a custom band (which would START at $2000). I went into Robbins Brothers and Sarah was AMAZING! She found a band that would fit and when I asked about making small changes to better match my engagement ring, she made great suggestions that resulted in a band that could not possibly match better with my engagement ring. Highly recommend Sarah and the staff at Robbins Brothers!
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    Erica Sent on 03/30/2019
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    Beautiful!

    My husband and I loved working with Gina. She’s so incredibly sweet and genuinely helpful. Gina helped my husband pick out my engagement ring.

    Then she helped when we took the ring into the store to get resized. My husband purchased the protection plan so resizing wasn’t an additional cost.

    We were so happy with Gina and Robbins Brothers we went back there to purchase our wedding bands. It was so easy and Gina completely understood what we were losing for and the price we wanted to pay.

    I would recommend the protection plan, it’s worth it for the lifetime resizing guarantee itself.

    They did a beautiful job on the engraving as well!
  • Shelly
    Shelly Sent on 01/03/2019
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    Amazing and kind service

    I loved working with them. They picked out a ring for me thought I would have never thought would look good with my unique ring that had been my grandmother's. The people that work here are so nice and loving and they want to make sure what you find is perfect. I highly recommend them!
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  • paula_nguyen
    Paula Sent on 02/10/2017
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    Came here for my husband's wedding band after seeing the same old things at the other jewelry stores at the mall. Those stores had about 1-2 cases of bland men's bands and Robbins Brothers had about 8! Our sales rep was super helpful and not pushy whatsoever. He even let me look at other wedding bands for myself even though I already had one. We are so happy with his band and are confident and SO HAPPY about the fact that it's unique and won't look like his coworkers or friends.
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    Sarah Sent on 12/27/2016
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    Gorgeous rings and other jewelry! A great variety to select from as well! I would highly recommend!
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    Jamie Sent on 06/03/2015
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    They were right there with us every step. Not pushy really caring to make sure i got what i wanted. The process were excellent and the diamonds are beautiful. We came from out of state and they had the ring ready to pick up following day
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    Gino Sent on 09/23/2015
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    Went into the jewelry shop on my own to look for an engagement ring. The staff was very courteous and always greet you at the door. Margot was very informative and helped me make an informed decision when picking out the diamond that I eventually chose for the ring. They had quite a selection of settings and even did custom work on the one I chose at no added cost. It was done and ready for me to pick up in no time. The engagement rings come in a box with a nifty light that makes sure you see the glittering diamond, even in a dark setting. They were helpful throughout the entire process, and I continue to visit with my now fiancee for free ring cleanings/polishing. The guarantees and services they provide with the ring are an added plus. We'll likely get our wedding bands from them as well.
  • User2039764 Sent on 02/14/2015
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    Nothing but great experience from day 1. Thank you so much for all your services.
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    Stephanie Sent on 04/30/2014
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    After many of the popular chain stores, my fiancé and I went here to look for my engagement ring. They have a HUGE selection of designer collections so you are certainly not limited. It's a big store but beautiful and isn't like a warehouse if you may think that. Everyone is professional and helpful and goes out of their way to teach you everything about diamonds! We worked with Chan for 4 hours and chose a gorgeous diamond for my setting. There was never any pressure to buy and I felt like he genuinely wanted us to be well informed and happy with a purchase. My fiancé ended up purchasing that day because of all the diamonds we had seen elsewhere, these were the highest quality! Also, my fiancé is legally blind and cannot drive, we had no friends/family in the area, so Chan personally delivered the ring to our house for my fiancé!! How many people can say a jeweler drive a ring to their home?! EXCEPTIONAL SERVICE!!
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    Mike Sent on 05/01/2014
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    Amazing rings, cant believe the sparkle. customer service was top notch. would definitley recommend
  • KristnH
    Kristin Sent on 03/30/2013
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    I LOVE Robbins Brothers! Every visit to the store we feel well taken care of, and no one is every pushy. If you're there long enough to walk through the store and try things on they even offer you something to drink. I love their selection and my engagement ring/wedding band (it's a set) are absolutely gorgeous!

    The best part is their guarantee. If you purchase your ring from them, and your diamond falls out, they will replace it! The only thing you have to do to keep this guarantee going is have your ring inspected/cleaned once a year - which they will record in your file that you get at the time of purchase.

    I would definitely recommend Robbins Brothers to anyone looking for jewelry for their wedding.
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    Mark Sent on 09/27/2013
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    Mark is a true credit to his profession. While some people might view a salesman as a stereotype Mark is a real person who actually listens and respects the clients. He greeted us warmly when we 1st walked into the display area. He listened intently when we explained what type of rings we were looking for and he took us directly to those rings. Mark was extremely patient as we looked at numerous styles and designs. He offered his own suggestions without being overbearing or pushy. The entire time we were there he made it seem like it was only the 3 of us in the store and that we had his undivided attention. I never realized there were other people in the store until Mark left to place our order!

    Here is what makes me a firm believer in Mark and Robbins Brothers: we needed a rush on the rings, we didn't choose the most expensive model and we are a same sex couple. 3 so called strikes in retail and yet Mark made us feel welcome and more than that he made us feel happy with the final choice. As gay men we choose to spend our money at establishments that don't make us feel different or that don't make a huge deal out of being a "gay" business. All we ask is to be treated as people. Mark and Robbins Brothers do exactly that and so much more.
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    David Sent on 08/06/2013
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    Robbins Brothers is, by far, the best place to buy jewelry. They want to make sure that you are extremely happy with your purchase and are very helpful when you are selecting that perfect piece of jewelry.
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    Erin Sent on 04/23/2013
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    Robbins Brothers is great! They were very attentive when we went in to "just look" at engagement rings and were more than willing to help us with our special circumstances (my husband lived in England at the time). We also got our wedding bands here and every time we go in they are so helpful! I would definitely recommend them if you are looking for rings!
  • User1145165 Sent on 04/26/2013
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    Liz was Amazing!! Her and my husband picked the most beautiful ring ever for me. I also got my husbands ring there as well. They are very professional and passionate about helping everyone find the perfect ring. I HIGHLY recommend them to all. The best selection in engagement rings by far!!! -Julie and Mike
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    Annie Sent on 08/31/2012
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    My rings are everything I could have asked for and more! Exactly what I wanted and we bought the service plan (which is VERY affordable) so I can have my rings cleaned, serviced, repaired, or resized for life!
  • User879652 Sent on 07/28/2012
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    If i had the time i could seriously write a long list of why we loved this jeweler.

    But most of all it was because of who who we worked with - Lindsey. Wow she went constantly out of her way every single time we wanted to purchase anything - whether it was my engagement ring, wedding ring, his wedding ring or just a piece of jewelery that my wonderful husband wanted to surprise me with.

    She made the experience amazing and even while he was deployed during our engagement, she would help me pick out wedding bands - order them in (because it was a special order) and she did this over and over again just to make sure i was happy.

    Thank you so much for being so wonderful and we will continue to shop with you Lindsey :)
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    Erin Sent on 08/21/2012
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    We are so satisfied with our wedding rings and the service provided from Robbins Brothers! We went through Liz at the Mission Valley location, and couldn't be happier. She was so nice, easy to work with, and never pushed us to make a decision....she even helped my fiance with his proposal, by sending me an email asking if we were still interested in the ring (after he bought it) to get me off track so it would be a surprise!! Although the customer service is excellent, the main reason I recommend Robbins Brothers is because it saves a lifetime of money!!!! You know you are purchasing quality diamonds, and for only a $100 flat fee, you get a lifetime of free services after your purchase. You would be surprised with how much you will use the service.. So far, I have gotten 3 cleanings, rhodium plating and re-dipping, engraving, 2 re-sizes for my ring, all for FREE!! And will get those services forever. My sister-in-law (married for a year) has already spend $500 fixing nicks, resizing and cleaning- b/c she didn't use Robbins Brothers.
    A friend of mine also went through Robbins Brothers, who replaced her diamond that fell out, no questions asked! Think about using Robbins Brothers! For the $100flat fee, it is money saved in the long run! And the biggest ring selection I have seen yet! So happy with our purchases!
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    Anna Sent on 03/26/2012
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    My husband and i received beautiful jewelry and wonderful service here. The were extremely helpful and friendly. A fantastic store!!
  • Crystal
    Crystal Sent on 04/10/2012
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    They have it all..... So helpful and nice!! I LOVE MY RING!!!!!
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    Alyssa Sent on 10/21/2010
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    We bought all three of our rings from Robbin's Brothers. They had great service and helped us the entire time. Even now when we return to get our rings cleaned and serviced they are very friendly and helpful even though they are no longer trying to sell something to us. Our rings turned out beautiful and we are very pleased.
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    Vera Sent on 08/31/2010
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    We bought my wedding ring at Robbins Brothers. They had friendly, profession service and great selections. 2 weeks after my wedding day , one of the diamond fell out so we went back to them. I got it fixed within 20 min. Great service and warranty!
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    Meighan Sent on 05/20/2010
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    Robbins Bros really is the engagement ring store. My fiance bought my engagement ring and I absolutely love it. We went back to get both of our wedding bands. With the lifetime warranty, I go in and get my ring inspected every 6 months. It makes me go and ensure that the diamonds are still secure in their settings and that gives me peace of mind. I can get the rings resized whenever and if ever I need it. I can take my rings in to get cleaned as often as I like. And they provide you with jewelry cleaner to keep your rings shining at home. Oh! and they give you a wedding planner with your engagement ring and that is what I used to organize my entire wedding. I highly recommend Robbins Bros for weddings!
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    Aaron Sent on 05/24/2010
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    Professional. Great service. Great selection. Great warranty.
    My fiancee bought me a designer engagment ring there that was absolutely breathtaking. 2 weeks before the wedding on of the small diamonds fell out. Within 48 hours they had relpaced the diamond, thightened the prongs and cleaned the ring. All ready to go for the wedding with plenty of time to spare.
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    Mark Sent on 01/24/2010
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    Received very friendly service at Robbins Bros.They hooked me up with a very nice engagement ring that was inexpensive.I will continue to stop by to check out their selection.
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