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RK Bridal
318 West 39th St.
New York , NY 10018 (map)
Services: Bride, Bridesmaids, Father of the Bride, Father of...
Accessories: Garters, Hair Accessories, Jewelry, Shoes...
 
 
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4.2 out of 5.0
4.2
out of 5.0
Quality of Service:
 (4.2/5.0)
Responsiveness:
 (4.2/5.0)
Professionalism:
 (4.2/5.0)
Value:
 (4.6/5.0)
Flexibility:
 (4.0/5.0)
 
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Carolyn
Wedding:
08/21/2010
5 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
Don't believe everything you read about RK. If you're looking for a wide selection and helpful salespeople, go to RK. I had gone here a few years to purchase bridesmaid dresses for my sister's wedding. When it was my turn to get married, I came back to check out wedding gowns. Jo was my sales consultant, and she was fabulous. Without her expertise and ability to pick out a gown perfect for my height and body shape, I wouldn't have found this dress, which I received so many compliments on. The owner is very friendly and responsive. The seamstress did a great job, even though she was a little difficult when I wanted the length changed on my final fitting day. If you can afford the time to look around, and maybe wait a few minutes here and there, it's worth it! I also purchased my bridesmaids' dresses through RK and everytime I called the people on the other end were friendly and helpful. Forget Klienfeld's - Check this place out!
 
Christine
Wedding:
07/17/2010
6 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
I went to RK Bridal because they carried the dress I wanted to try on. I was overwhelmed at first by how many dresses they had there, yet super excited at the same time because it was my first dress shopping trip and I couldn't wait to dive in. My consultant was Gilda and she was Awesome! I showed her the picture of the styles I was looking for, and specifically the one dress I really wanted to try on. She got right to work pulling those dresses for me. When the one I thought I wanted looked horrible on, and I was bummed out, but she kept bringing me dresses until I was completely confident that the dress I was trying on was the one for me. She didn't try to rush me, she wasn't fake in anyway, she didn't try to pressure me to buy that day with some promotional sale that was only going to end that day like some other bridal salons, (I wont mention names but you know who you are). She was so professional. She wound up finding me my dress, and I was amazed at how inexpensive it was for the quality of the dress. I definitely recommend going to RK Bridal if you want great quality for a low price tag. Be the first in line when they open the doors(they don't take appointments), and ask for Gilda!
 
randyandz and Randall
Wedding:
07/10/2010
11 Reviews
4.7
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I almost didnt make it into RK Bridal. i was a little overwhelmed with the crowd. I went there for my bridal and since we had so long to wait I decided to try on wedding dresses. Wow I could not believe my luck when he first dress I tried on was the magic dress and much less than I was willing to pay. Dont let the chaos in the place fool you. They are very organized and I never had an issue with fittings, or picking up my dress. I was extremely happy with the value I received. My future sister in law bought her dress their too!
 
Abner156 and Jeffrey
Wedding:
06/03/2010
2 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
When I entered RK Bridal the first time, I did not know what was in store for me. I was paired with bridal consultant, Sheryl. Her professionalism, knowledge,confidence as well as her eye for style and fashion did not disappoint me. She helped me find my wedding dress without worry or breaking a sweat. The dress I ended up with was one in a million. Very unique and sophisticated. I also got my bridesmaid dresses from RK Bridal. I found my bridesmaid dresses with the help of Sheryl in addition to the staff in the Bridesmaid department. The dresses were beautiful and complimented my wedding dress flawlessly. The were able to send dresses to Bridesmaids across the country without any delays. I also got the Mother's of the Brides dress from RK Bridal. The staff in the bridesmaids section are very helpful. I visited RK Bridal many times and ultimately ended up knowing every one in bridal, bridesmaid as well as the fitting departments. I was always greeted with a smile and helped until I was satisfied. The seamstress staff at RK Bridal are very professional and very detail orientated. My dress fit perfectly. I go back every so often to see everyone who helped me. I am eternally greatful for all the help getting all my bridal needs taken care of at RK Bridal.
 
cindit0
Wedding:
09/28/2013
1 Reviews
4.6
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I went to RK Bridal on my own after visiting a boutique shop. I came in about 15 mins right after they opened in the morning on a Monday and just missed the first slot. So I wrote my name on the list and waited about 45 mins. This place is for those who want to avoid any pretentiousness and are looking for a wide selection to find that dress that will fit within their criteria and budget. It's definitely a no frills type shop in that the dresses are not displayed in the way a boutique shop is with everything out of bags and neatly hung on satin hangers, equally spaced. You will NOT be offered tea, coffee or water, or a fancy couch to sit and wait. However, my consultant Olga was wonderful. She was very so warm like an aunt or grandmother you went for advice and just as honest with me. I came with some examples of what I was looking for including the shoes I wanted to wear on my wedding day, pulled 5 dresses as they told me to do before meeting with the consultant and the first trip back from the racks, she found the dress I ultimately bought. My next time back with my parents I called ahead and was able to secure a time with the same consultant since I was coming back. We were about 5 mins late and she almost started to see another person - so don't be late!! Olga was so patient and helpful. She offered her input but only after she let my parents chime in. She even spoke to me away from my parents to see what I thought after hearing them. I really appreciated how she was very discreet in offering advice but being careful about her role. Not pushy at all. Though it only took me to trips, I look forward to going to my first fitting and showing her how I look when it's all ready!
 
Jessi and Ellie
Wedding:
09/29/2012
7 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
This was the perfect shop for me! Bare-bones, without a lot of the frills that one would find in many bridal salons.The staff was friendly and helpful but no-nonsense, listening to my vision & flying through the racks like a bat out of hell pulling dress after dress. The woman who helped me did try to put me in a slightly more "traditional" dress, but it seemed more about giving me all my options. And she didn't blink when I began leaning toward the significantly cheaper floor model. I was so happy with the experience, it was totally worth the 4-hour bus ride.
 
Anonymous
Wedding:
09/29/2012
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Great experience. I went to a few places to try on dresses and this was the fastest paced but the most efficient and helpful. I would recommend trying on a few dresses before you go to get an idea of the shape and style you want (I thought I wanted straight no poof, but after trying on straight dresses I realized I wanted some poof). You do pick out your dresses yourself, but as you try them on and tell the sales woman what you like, they will go and pick out some more choices for you. I got the perfect dress for me at an amazing price and it was a really fun experience!
 
Joni
Wedding:
09/15/2012
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Just picked up my dress today for my wedding on 9/15/12 - had a great experience with RK Bridal, from beginning to end! From Nadine, my consultant who knew which dress I would pick before I did, to Marvia in alterations who was so helpful in every way, finding me just the perfect belt in my price range, to Susan my seamstress, this place is just the best - every fitting date was perfect & on time.

A couple of tips - Saturdays there can be very crowded & hectic, if you're going there for the first time to try on gowns, try to go during the week. Also, alterations can be pricey, but their work is top-notch.
 
Marlo
Wedding:
05/12/2012
8 Reviews
4.6
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I loved my dress, it was a Saison Blanche gown and I would have never picked it out from the racks but my bridal attendant Jo picked it out. Jo is awesome and if you go there, totally ask for her or see when she is working. She made the experience so great for me and my family and friends. The only complaint I have about the place is the alterations department and how they operate. Your in a smaller room with about 3 other brides at some points and you feel very rushed so you almost don't get enough time to walk in the dress and see how comfortable you are during your fitting appointments. Also, they never run on time. In the end my dress was too tight which made me uncomfortable by the end of the night I wanted to rip it off! So if you do go there and have your alterations done, make sure you take your time to see how the dress feels when you walk or sit down.
 
Vanessa and Amir
Wedding:
1+ year ago
7 Reviews
4.6
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
RK Bridal was a highly recommended resource. I went to several other locations in the tri-state area to look at wedding dresses. When I went to RK Bridal, Jo was the attendant I worked with. I came with pictures and a vision. She was excellent. Jo immediately understood what I was looking for. The alterations department did an amazing job with the dress and it fit like a glove. I highly recommend RK Bridal to any bride on her quest for the perfect dress.
 
Crystal
Wedding:
09/04/2011
3 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
Last December, My wedding party and I ordered our dresses for my Sept 4th wedding.They did not have my dream dress. I was very disappointed! I picked out nine dresses and hated all of them. Jo was great. She brought three dresses for me to try on. Adorae was the third and final dress! I was told my Sottero & Midgley: Adorae would take three months to arrive. The dress arrived two weeks later. My bridesmaids dress arrived in March! I thought the price for alterations were a bit steep! After the dress was hemmed, altered and bustled, I was quite happy!!

 
Biasha
Wedding:
09/04/2011
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
I had a good experience here overall. The only thing is when I first bought the dress, the sales girl told me it would not be a problem changing it from corset to a zipper. However, it was and I had to keep the corset. So if you want any changes done to your dress, make sure they call over the seamstress before you buy.
Also, they run out of appointments very fast so if something comes up last minute, its usually very had to change your appointment.
Otherwise, everyone is very nice and professional and everything was done on time.
 
Daisy
Wedding:
06/24/2011
8 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
This place is great bc they have the widest selection of dresses that you can hand pick yourself. This is great for those who did their research and know exactly what they want to try on. I knew what I wanted picked it then bought it. They have dresses for every budget. Its not like Kleinfeld's that if you aren't spending a certain amount they pay you little mind. The only thing about this place I wish they had was like boutique feel but they are always so busy its hard to get that bc its first come first served.

My alterations were done by Ampalo and she was amazing. She is the sweetest lady. I told her to like different times to move the lace then switch then back etc and she was like whatever you need to be a happy bride. I was so impressed by not only her patience and professionalism but also her amazing talents. She pulled my dress in so much since I lost weight and made it more mermaid to be sexy and wow I got soooooo many compliments. I give her a 10!!!

In regards to their customer service it could be better but I later saw that their were only a few girls handling everything and it like a wedding factory in there.

Also they offer wedding dress preservation at a great price too.

Overall I was more than pleased with my dress!!!
 
Michele
Wedding:
06/18/2011
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
RK Bridal (I am speechless with the amount of knowledge the staff has!). So, I went to visit RK Bridal in January 2011. My mind was set on A-line white dress!! The staff member who assisted me is Olga. We tried on 4 different A-line dresses. The response from myself, my mom and grandma was 'It's nice, it's ok'. All of you brides know that THIS IS NOT THE TYPE OF RESPONSE YOU WANT WHEN LOOKING FOR YOUR WEDDING DRESS!! The 5th dress I tried on was actually beautiful, but it was missing something. I asked Olga if there was anyway the mid section of the A-line dress could be tighten. She looked at me through the mirror and asked 'so you like curves?' I said 'YES!!' She said 'Ok, let me find something for you.' She came back with a trumpet style dress with ruffles on the bottom. I looked at her and immediately said 'I AM NOT TRYING THIS DRESS ON, IT IS NOT MY STYLE, PLEASE GET ME AN A-LINE DRESS.' She said, 'i know, I will get you an a-line, but please just try this on. I want to see something.' I said, 'Ok, but we are wasting time.' Well, I tried this dress on. When I came out of the dressing room, my mom and grandma's eyes were huge! I looked at the dress myself and started to cry!! The moral of this review is, the staff at RK Bridal knows what you want, even if you 'think' you know what you want. They were very professional, patient and the dresses are inexpensive!! Excellent wedding dress!
 
owlplusrobot
Wedding:
04/16/2011
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I was nervous about RK Bridal because of the many negative reviews I had read. However, I had a wonderful experience from the moment I first walked in, all the way to putting on my perfectly altered, pressed and steamed dress the day of my wedding.

Jo, my bridal gown consultant, was friendly and helpful and supportive right away. She was very professional, and listened to exactly what I wanted and helped me find my dress. She was extremely down to earth and real about everything, and waited to get excited until I knew for sure that I was purchasing the dress she had helped me to decide on. I appreciated that I could trust her - I had not had that feeling about the consultants at other "more prominent" (read: media darling) bridal salons in Manhattan.

I was sized for the dress and the man who did so warned me that bridal gown sizes are two sizes up from one's street size - this, he said, explains why a lot of brides foolishly order a dress that is too small and then have fitting nightmares. I just wanted a dress that fit, so this was not a problem! :-) Who cares what the number says??

They informed me that I should set up my 3 fittings immediately, to make sure I got the best times for me - this is really important, because they fill up and then you may get stuck with few options. Don't wait until the dress comes in to set these up! I appreciated that they were clear about this, to make it easy for me.

The dress came quickly, and the fittings were easy - since they had made sure I ordered the right size in the first place. At the final fitting, I had lost a little more weight, and they took in the bust right there on the spot so I wouldn't have to come back in again. I had a wonderful experience with everyone in alterations, and hope that other brides won't be scared off by the scathing reviews.

I highly recommend RK bridal for its incredible selection, extremely reasonable fair prices, and excellent customer service. If you can't work with Jo, there are other consultants who helped me out, too - this is a great place to find your wedding gown. As my husband said, "They definitely got you the right dress!"
 
Nicole
Wedding:
04/16/2011
3 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
RK was perfect, the store can be overwhelming and you may not get personal attention but if you're willing to just pick a bunch of things to try on and keep going until you find something the price is more then worth it. The alterations also came out perfect. I was so thrilled with my dress and nothing about the experience was a hassle.
 
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4.2 out of 5.0
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