RENTAL STOP 3.2 out of 5.0 3.2/5.0
2935 SOUTH STATE HWY 360, Grand Prairie, TX 75052
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817-336-0059
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Overall Rating
Quality of Service:
   3.6 out of 5.0 (3.6/5.0)
Responsiveness:
   3.3 out of 5.0 (3.4/5.0)
Professionalism:
   3.1 out of 5.0 (3.1/5.0)
Value For Cost:
   2.8 out of 5.0 (2.9/5.0)
Flexibility:
   3.1 out of 5.0 (3.1/5.0)

 
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Russell
Wedding: 11/01/2008
Reviews: 5
3.0
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

The tents they provided were great, but some of the other rental equipment was not as nice as we expected and should probably have been replaced long ago.

Reviewed On:
07/20/2009

Services Used:
Event Rentals

JJ
Wedding: 10/14/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Thank you for the roses and thank you for all of your hard work in making a beautiful venue for our daughter's wedding reception. It was elegant and our daughter was very happy with the results. Thanks again.

Reviewed On:
11/18/2009

Services Used:
Event Rentals

Mrs.G
Wedding: 07/12/2008
Reviews: 5
4.2
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:3.5 out of 5.0(3.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

Rental Stop did a good job accomodating us. They delivered everything on Friday and picked it up on Monday for a one day charge since it was a weekend wedding and late evening. They are recommended to everyone for any event.

Reviewed On:
07/16/2008

Services Used:
Event Rentals

Matthew
Wedding: 06/10/2005
Reviews: 5
0.7
out of 5.0
Quality of Service: 2.0 out of 5.0(2.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:0.5 out of 5.0(0.5/5.0)
Value For Cost:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)

We rented sound equipment (microphones, speaker sets, cables, music stands) from this company. I picked up the equipment on the day of the ceremony. There were no instructions as to how to hook everything up. When we finally got things set up, 2 of the microphones did not work. I had to spend the afternoon before my wedding going to different stores to get replacement cables for those that did not work. When I called the company they did not offer to walk me through it, or send anyone to help. They just said I could come exchange it. Well at this point I only had a couple of hours before the ceremony and did not have time to run around. I would not recommend them.

Reviewed On:
08/20/2008

Services Used:
Unique Services (Other)