Overall, we were happy with our experience with Primetime. We used them for the ceremony, cocktail hour and reception including an MC and a DJ as well as a gobo spotlight. However, when we first met with Jerry and signed our contract he asked that we look at some youtube videos of his MC's and pick out who we thought would be the best fit for what we were looking for. We began reaching out about a week before the wedding to have our final walk through with the MC and it took until 3 days before the wedding to finally connect with someone to only find out that the MC we chose was not doing our wedding. I was very upset and frustrated by this until we had our walk through with Barry. He was very easy to talk to and get along with. He made me feel much more comfortable with the situation right from the start. We got married in the middle of a hurricane and he assured us he would be there no matter what and of course he showed up there the day of with a big smile on his face ready to get the party started. He played everything we asked him to and avoided everything we told him not to play. If you are considering Primetime for your wedding, I would highly recommend requesting Barry as your MC.
Melissa
Wedding: Recently Married
1 Reviews
1.2 out of 5.0
Quality of Service:
(2.0/5.0)
Responsiveness:
(1.0/5.0)
Professionalism:
(1.0/5.0)
Value:
(1.0/5.0)
Flexibility:
(1.0/5.0)
Services Used:
DJ
My wedding was Sunday 8/7/11. I hired Primetime Entertainment for both my dj ($1,000), and my videographer ($1700) Randy was my dj, his bio said he has 25 years of experience. He was just okay, however I was disappointed. The company provided a website for customers to list the music they want, which included 25 must hear songs. Randy played maybe 10 out of my 25 MUST HEAR list. He also insisted since it was a Sunday wedidng, he wouldn't play dance music, because that was more of a "saturday night" vibe. Um, excuse me, this is MY wedding, and my guests love to dance, even on a Sunbday afternoon. Many of my guests were disappointed. I literally had to ask Randy about 3 tomes to play a Pitbull song that was on my must play list, which I was dying to hear. He said he wasn't sure if he had it........WHAT????, finally he found it and played it,. but there were several songs he missed, and a few cut off early.
My video guy Dave was supposed to call me before the wedding to go over everything, never heard from him. Before I walked down the isle, I had to wonder if he was there. I contacted Jerry Gallagher, who is the manager of Primetime, to find out when I would be receiving my video after the wedding. He said around labor day. It is now mid October. I do not have my video, Jerry is ignoring my calls and emails. I have to file a small claims suit this week.
Do not use this company, having to run after a company and file a small claims suit is not the stress I wanted to deal with, planning the wedding is stressful enough.
Jerry, if you are reading this, I want my video or my money back, I will continue to post negative reviews on every site I can find until I have one of the two.
Matt and the rest of the staff at Primetime were a pleasure to work with! They are knowledgeable and professional. Matt did a fabulous job using my specific requests for the ceremony and the reception was a blast!
Primetime Entertainers responded with the following comments:
Hi Jamie & Steve - Thanks so much for allowing us to be part of your special day. You have terrific family and friends! We wish you many happy years of wedding bliss. :) Jason, Michelle, Jerry and the Prestige/Primetime familyHi Jamie & Steve - Thanks so much for allowing us to be part of your special day. You have terrific family and friends! We wish you many happy years of wedding bliss. :) Jason, Michelle, Jerry and the Prestige/Primetime family
We had DJ Vinnie and Lighting expert Kevin at our wedding. They were great. They played what we liked and everyone was up dancing. They did have a technical difficulty during the evening, but they bounced back in seconds and everyone was happy. You get to pick your own DJ out of many and they are all great. The prices were negotiable and the service was great. I gave them a 4/5 for responsiveness bc I had to call them the week of my wedding so I could get a hold of my specific DJ. But I shouldnt have worried, he was great!
DJ Adam did an amazing job at our wedding reception at the Manor in West Orange, NJ. He has such a great personality and knows how to interact with the crowd.He got everybody up on the dance floor! Our family and friends kept saying how much fun they had! I used Primetime Entertainers for my sweet 16, wedding, and I will definitely hire them again for future special occasions! Thank you, DJ Adam and Primetime Entertainers for doing an awesome job!
When I was searching for DJ services for my wedding, I was hitting up bridal shows and events to find the perfect one. Just as I thought I found them Jerry from Primetime cold called me, being in sales myself I was being polite and offered to listed to their and then shoot them down. When I did they told me that is fine, but if I would like to stop in and see what they had to offer I was more than welcome.
I talked it over with my Fiance and we decided to check them out (they were a little closer to home than the company we were looking to book), and we were blown away with the price, so much less exepnsive than the place we were looking at. We thought it was too good to be true, so we asked to see them at a bridal show. A week later sampling food from another hall, watching ladies parade around in wedding gowns, we watched Barry perform his "please book with us" DJing. WE LOVED HIM! We called Primetime the next day and booked.
Barry had the same fun loving personality that we do, and he really made the night fun and upbeat, there is not one picture of someone with out a smile. They really made the night!!
The music for my ceramony kept cutting off in the middle while my bridesmaids were walking down the isle and when it came time for me to go it did the samething. For the reception everything was perfect he played all the right music and had everyone dancing all night long!!! Despite the ceramony I would definatly use them again.
Thank you for all of your hard work and planning - you really helped make our wedding great. My phone calls were always answered quickly and courteously. Your suggestion on this team was perfect - they were the best many DJ's many of us in attendance had ever experienced! Vinnie was very funny on the mic and Kevin was a great dancer/assistant. Your Photographer was the kindest yet most professional photographer anyone had seen. He did an excellent job and was a joy to have there. Thank you all again! We will always keep you in mind for any future events that we may plan. Thank you again. Melissa & Zhe Somerset, NJ Wedding @ The Palace
I had to drop you a quick note of thanks. We had our daughter’s wedding last week at an upscale & intimate location, and we were delighted that you sent us Dave and Russell! They were so courteous & professional. The quickly “got” our needs for the party. They played the right music, readily took our guests’ requests, mingled appropriately, and kept everyone happy & dancing. We were really impressed with them. They made sure that the volume was appropriate for the space. No one left with a hearing loss. No one needed to shout to have a conversation.
They treated us & our guests like friends. The frequently checked in with me to be sure everything was okay. And it always was! Thank you so much for sending them our way. We’ll hope to connect with them both again – for future parties. Hang on to them. They’re quite wonderful.
Gina S Warren NJ Wedding Reception @ Twin Brooks CC
We cannot thank you enough for the wonderful job Primetime did for our Wedding. Barry was fabulous! Our family and friends cannot stop talking about what fun they had. Thank you again for making our day so wonderful.
Primetime provided a unique experience for our wedding at the Nassau Inn in July 2010. We wanted something completely different and Primetime delivered what many of our guests are describing as the best wedding they have been to. Jason MCd the event with Anthony, Greg and Kurt and Irwin as DJ. All were superb and went above and beyond what we had asked or even expected - which was a lot! We worked well with Jason, he paid attention to every detail and pitched the event "just right" for the occasion. Primetime also provided uplighting that transformed the Prince William Ballroom into something out of Hollywood. Primetime's team played the music we wanted and similar genres to get the party going, kept it going and ended in spectacular fashion. We would recommend Primetime without hesitation. Thank you Jason and team for a great event, party and memories!
Where to start with this company. First thing we to let everyone know is dont always believe the reviews on these wedding sites. I couldnt find one review that shown a negative light on this company. However, positives came few and far between. The management, Jerry, met with us to outline our wedding preferences, supplied suggestions on music, and other things that needed to be nailed down before our reception. Since we got married in a destination wedding this reception was to be a party, very informal. Jerry assigned Vinny as our DJ. Right from the get go he was extremely unprepared. Primetime's website says Vinny has 10 years of experience, it felt as though this might have been his first or second showcase. He disregarded our wishes on the type of music to be played, did not follow the preference form we outline with Jerry, did not do specific dances as we requested, and most importantly played HORRIBLE OUTDATED TRADITIONAL MUSIC. We requested modern dance, more upbeat, and no music that would bore us to sleep. We, the bride and groom had to keep the party going by getting people out on the dance floor, Vinny was worthless. We are going on 4 days now, and have still not heard from Primetime about our issues. We have called twice, and emailed them. Due the package we purchased we are supposed to receive photos of the reception as well that were put up on the TV's they supplied. We'll see how little pictures we have, since everytime I saw the photographer he was just standing next to the DJ chit chatting with him. I do recommend you reconsider this DJ service, as the price is decent, but I have seen that you pay for what you get. Lower priced = lowest quality!
Primetime Entertainers responded with the following comments:
Wow! I've got to say I am pretty surprised. Where to start regarding your comments... Charles, if you want to see positive reviews, I’d be more than happy to show you the four cartons of hand written notes in our office. First, I returned your call within three days of your message - it would have been sooner, but I was away for two days. My repeated attempts to reach you via phone result in getting voice mail and I wasn't going to keep leaving messages since you already had one from me. I wasn't overly concerned since it was always difficult to reach you via phone during the course of our pre event planning. I am still waiting for a return call from you.
I am truly confused why you felt Vinnie’s performance didn’t meet expectations. I was in the room for the first 90 minutes (a behind the scene service I provide for clients of your facility) and saw people dancing and enjoying themselves. The introductions and opening segment were outstanding. As a matter of fact the music and noise during this portion caused some of the golfers to stopping their practice swings! I only wish I had my video camera to use as promotional video. When I stopped back again, the party was in full swing - it certainly appeared to me to be going smoothly. In addition, a prospective client of the facility who stopped in during your event, called us the next week inquiring about Vinnie’s availability for their event.
Because I was aware of how vital the screen presentation was to you, as an extra value I had two brand new 64” screens at your event instead of the agreed upon 52” models. It was an unannounced service taken as a good will gesture. I trust this met with your approval.
Your concerns on the photo disc are unwarranted. Not sure if you’re aware, but as a courtesy to your in laws, we rushed the post event production schedule to provide it with 10 days of your event instead of the normal 4 weeks. The disc has 134 photos on it – about 1 picture taken every 30 seconds. We also produced multiple copies instead of just one as a way of saying thanks.
I am sure when your schedule allows, you will be able to return my call and we can discuss this and other issues to our mutual satisfactions.
Best Regards JerryWow! I've got to say I am pretty surprised. Where to start regarding your comments... Charles, if you want to see positive reviews, I’d be more than happy to show you the four cartons of hand written notes in our office. First, I returned your call within three days of your message - it would have been sooner, but I was away for two days. My repeated attempts to reach you via phone result in getting voice mail and I wasn't going to keep leaving messages since you already had one from me. I wasn't overly concerned since it was always difficult to reach you via phone during the course of our pre event planning. I am still waiting for a return call from you.
I am truly confused why you felt Vinnie’s performance didn’t meet expectations. I was in the room for the first 90 minutes (a behind the scene service I provide for clients of your facility) and saw people dancing and enjoying themselves. The introductions and opening segment were outstanding. As a matter of fact the music and noise during this portion caused some of the golfers to stopping their practice swings! I only wish I had my video camera to use as promotional video. When I stopped back again, the party was in full swing - it certainly appeared to me to be going smoothly. In addition, a prospective client of the facility who stopped in during your event, called us the next week inquiring about Vinnie’s availability for their event.
Because I was aware of how vital the screen presentation was to you, as an extra value I had two brand new 64” screens at your event instead of the agreed upon 52” models. It was an unannounced service taken as a good will gesture. I trust this met with your approval.
Your concerns on the photo disc are unwarranted. Not sure if you’re aware, but as a courtesy to your in laws, we rushed the post event production schedule to provide it with 10 days of your event instead of the normal 4 weeks. The disc has 134 photos on it – about 1 picture taken every 30 seconds. We also produced multiple copies instead of just one as a way of saying thanks.
I am sure when your schedule allows, you will be able to return my call and we can discuss this and other issues to our mutual satisfactions.
Best Regards Jerry
Our wedding was held at The Tides in North Haledon. Between the caterer and the entertainment it was truly a day to remember. My wife and I think MC Junior matched up perfectly for what we envisioned we wanted for our wedding. The office staff was tremendous. We planned our wedding long distance and Primetime made it easy with their online planner and their responsiveness to our concerns and questions. Things went so well, my sister in law is using them for her wedding next year!
Our MC was Randy. I cannot tell you how impressed and happy I was with his performance! He played a great variety of music and got my guests involved with the whole wedding!! My husband and I wanted two things for our wedding, good food and a party and boy did we luck out with both! Randy made the night a hit and I cant thank him enough for the job he did!!! Thank you RANDY! You're the man!! Love, Burak and Lauren.
Overall, we were pretty pleased with the service we received from Primetime Entertainers. Their web site was easy to use, making choosing our song list and taking care of payments convenient.
Prior to the wedding, we were assigned our DJ, Mike, who spoke with us on the phone regarding our various requests. We had a lot of them, but Mike was very patient with us and helped us figure out how to make everything work.
On the day of, Mike was prompt and fulfilled all of our requests. Everyone seemed to have a really great time dancing! However, if you're having a younger crowd overall, I might go with another group. A lot of friends our age didn't seem to like the music, however, we thought it struck a nice balance that allowed all generations to dance. We wouldn't have changed a thing!
Primetime Entertainers responded with the following comments:
Hi Valerie! Thanks so much for the feedback. It nice to hear from you - all our pre-event conversations were with Jared - lol. Although Mike was a perfect fit for this event, rest assured we have other staff members that caterer to a younger set- click to www.primetimenj.com and check out Greg,Steve and Russell. See you at your next celebration! Jerry, Jason and the Primetime/Prestige Event Productions team.Hi Valerie! Thanks so much for the feedback. It nice to hear from you - all our pre-event conversations were with Jared - lol. Although Mike was a perfect fit for this event, rest assured we have other staff members that caterer to a younger set- click to www.primetimenj.com and check out Greg,Steve and Russell. See you at your next celebration! Jerry, Jason and the Primetime/Prestige Event Productions team.
Primetime did a great job providing the entertainment at our wedding. We received so many comments from our guests about the great music selection and what a fabulous time they had. Everyone loved the room lighting as well. Vinnie and Irwin were great!! I was sooo happy with the work they did to make our wedding great!! We could not have asked for more!!
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