Precious Memories is ABSOLUTELY AMAZING! I simply would not go any where else! I had already purchased my wedding gown at a different bridal boutique in Colorado (where I am originally from – so my family Mom, Aunts, Gradmothers etc. could join) however, the deal was; if I purchased my gown in Colorado, my Mom had to get her dress in Boston! We ended up going to Precious Memories in Malden and worked with Joyce and her team of amazing women and couldn’t be happier! Not only did we get the Mother of the Bride dress at Precious Memories, but they were so wonderful in every aspect (professionalism, price, location) we also purchased all of my bridesmaids dresses, my rehearsal dinner dress, and my “welcome reception” dress there! They are even so wonderful, that they were willing to do alterations on my aunt’s dress (for my wedding – she wanted a bustle) when she had purchased her dress in Colorado!

So, unless you are looking for pushy sales people who could care less about what you want or how you feel and just want your money, then I would suggest going somewhere else, because Precious Memories is everything but. I couldn’t have wished for a better experience!

Thank you Joyce and the Staff at Precious Memories for making my experience unforgettable!

~ Cinderella is proof that the perfect dress can change your life!

Precious memories is one of the reasons my wedding was pretty low stress. I had NO problems with this shop. I had heard horror stories on wedding blogs and other websites, and I'm happy to say I was able to avoid all of them. Precious memories really gives you personalized attention, and has a small town feel to it. They always remembered my name, and previous questions or concerns I had. When I first called them, and made an immediate appointment the consultant remembered my name and what I was looking for as soon as I wanted in the door. When my dress came in, they kept the store open late just for me (as I had been stuck in traffic), and they spent a ton of time helping me decide everything from jewelry to shoes to a jacket.

This store didn't even carry the dress I wanted, but I was liked the people there so much that I ordered it from here instead of the two other stores in the area that carried the sample of the dress. Also, their alteration prices are SUPER reasonable. I really love this store and couldn't recommend it enough!

I wasn't one of those girls that thought they'd find "The" dress. I thought I'd find a nice dress and be happy with it. This was the first bridal shop I visited and I found "The Dress" the first time I went there! They were super helpful, let you take pictures, and never once tried to pressure me into ANYTHING. I had only wanted to get a dress, but the moment I put "The Dress" on, the woman helping me (Christine--amazing!) picked out a veil, put it on, and instantly I felt like a bride for the first time. It was all perfect. The dress got a ridiculous amount of compliments at the wedding and people thought i had had the veil made because it matched so perfectly! I went to other bridal shops after this one just to make sure I had made the right choice and they were all terribly pushy! But Precious Memories was always fantastic and super accommodating. I highly, highly recommend them!

Joyce and her staff at Precious Memories are phenomenal. From the initial selection of my wedding dress through all the alterations and the many stages in between they were thoroughly professional and supportive. I purchased all of my accessories at Precious Memories as well. The selection of dresses is wonderful and the personal attention the staff gives is something that is hard to find. I would recommend Precious Memories to any bride looking for that most important of dresses!

My wedding dress and bridesmaids dresses were from Precious Memories. They were so helpful and made the whole experience fun, even though it's overwhelming to find the dress! They had tons of options in the price range I was looking for which was great. They also were not pushy on going for the more expensive options, they were really just helping me find what I wanted. We didn't have an appointment to look at bridesmaids dresses, but they still let us look and were extremely helpful even though they were busy. I would highly recommend going to Precious Memories, it was great!

I actually found my dress in another state but because I live in Boston and wanted to have alterations done here, I ordered it through them. They gave me the most competitive price as well as a discount towards other accessories which I was bound to get (ie veil, shoes). They were great with alterations and helped me pick out good comfortable shoes also. I was very happy with their service. Sharon helped me and was wonderful.

I love this shop! Marize was the best consultant that I could have asked for. She made me feel 100% comfortable with every dress that I was trying on and also had great suggestions for me. This was my first and last stop for my wedding gown. The alterations were done perfectly and flawlessly.
I had gotten a great deal on a Casablanca that I was able to customize to my wants! :) It was great and I got countless compliments on my dress - it's simply gorgeous!! Thank you ALL!

After reading reviews about this shop, I decided to check them out first for my wedding dress shopping. Needless to say, this is the only store I went to! I loved the Maggie Sottero dress I purchased, and received so many compliments on my wedding day! It was comfortable, pretty, and affordable and I couldn't have picked a better dress.

The staff is friendly and helpful and I never left the store dissapointed. My alterations came out beautifully (I only had one fitting, and never tried on again before wedding!), Joyce was amazing talking with my mom on how to make a veil and even ended up giving her a comb for making it.

They really deliver a positive and personal experience and I would recommend to anyone in the Boston area looking for a wedding dress.

Precious Memories is where I got my bridesmaid’s dresses. Overall, I was satisfied with the level of service I received when I was at Precious Memories during my many visits, but I am not sure about some of their practices. They were always helpful and attentive, and worked with me and my bridesmaid’s one-on-one. The first appointment was very organized- they lined up all the dresses in advance that they knew I was interested in. When one of my girls came in at a later date, they charged her full price after I had been told that we would get 15% off because of the number of dresses we were ordering. They fixed the mistake and sent a nice card with a $10 gift certificate to apologize. I really appreciated this thoughtful gesture. They were always easy to reach and organized, by checking in with email updates along the way.
Unfortunately they do charge more for plus size, which some stores do, but my plus-size maid of honor was upset they charged her more to add material on, only to later have to pay more to alter it and have material removed. I’m not sure what went wrong there. I do know, though, that they ordered too large of sizes for all my girls and they all needed alterations. I don’t know if they do this on purpose to make extra money or are just not good at advising people on the right size to order. They insisted my cousin order a size 16, and she knew that would be too big for her. After they went back and forth about the size, she got them to settle on ordering her a size 12. Believe it or not, the 12 ended up being too big and needed to be taken in, so you can only imagine how off they were in recommending a size 16 for her.
The dresses were also all different lengths. This could partially be my fault for not specifying that I wanted them all just below the knee- but when three of them are getting alterations at the same store, you’d think that might be something they pay attention to.
I also ordered some material from Precious Memories to wrap the bridesmaid’s bouquets in, and I wanted it to match their dresses, which I explained to them. The bridesmaid’s dresses were chiffon, though, and we both agreed that a silkier material would be better to use for the bouquet wraps. Well, when the fabric came in, the color was way off from the dress. It turns out that the satin equivalent of the shade of their dress was a much different color. They ended up fixing the mistake at no cost, and ordering the fabric in charmeuse instead, which was a much better color match. Luckily, I was handling these things far enough in advance to have time to correct them before the wedding, but I do wish they had advised me better the first time I ordered, knowing I was looking to match the dresses.
Overall, I was always treated kindly at Precious Memories and would return, but would just be cautious when ordering sizes. The bridesmaid’s dresses seemed very affordable at first, but once you add in the over-priced alterations, some of which could have been avoided entirely, it adds up. They have imperfections, but will go the extra mile to try and correct their mistakes. They are organized, clean, and have a smallish- but nice selection of dresses.

I was first drawn to this boutique because of its high rating through the Knot. It was here that I found the dress! The staff here helped me find a style that flattered my figure and created the perfect look for my wedding day. They were friendly and responsive to my needs and my questions. My dress was beautiful and I received so many compliments on it.

My first trip to Precious Memories I was all by myself because my maid of honor had a schedule conflict at the last minute. The staff made me feel very much welcome and not alone as I tried on dresses. I ultimately picked this bridal store because of its proximity to my home and how easy I could get there for fittings. They also had a good selection of dresses. After a second appointment where I brought my bridal party for support I picked out a dress. We then went back a few weeks later and I also got my bridesmaids dresses at this store.

I did have a small customer service issue during one of my fittings that had me leaving the store in tears. A month before my wedding I arrived for my second fitting alone and the person helping me acted like it was my final fitting and seemed annoyed that I had shown up alone. My wedding was over a month away! I asked about veils since I had not ordered one yet and was told I was cutting it really close to my wedding date and should have purchased it already. I wondered why they had not mentioned that to me on my first fitting or when the dress came in since they could see by their records I had not ordered one yet. For this fitting all I needed to do was try on the dress and see if the small alterations that had been done were correct and make sure nothing else was needed. The dress was not put on me properly and I had to wait a very long time for help -- at one point I thought they forgot about me! I waited for 15 minutes in my underwear and then the person helping me came back and acted like I should have put the gown on myself already or something -- kind of difficult to do without help! Once the dress was on me it was not sitting correctly and I tried to voice the concern but it was dismissed. I let the store know I was unhapy after this fitting and they were very nice about trying to make me feel better. I scheduled a real "final fitting" for the week before my wedding so I could make sure everything was OK closer to the day of my wedding.

Small shop with friendly and attentive staff, lots of options for trying on dresses. Great place to look for bridesmaid's dresses.

I made an appt to come in on a Saturday in January. I had to reschedule twice because of my MOH & bridesmaid. They were kind and didn't make me feel badly about rescheduling.

When I came in, they let my friend and I look around to see what we liked. Many of the dresses were in the $750 - $1,000 range which I thought was reasonable for a wedding gown. We decided to try on 2 dresses. The first dress did not fit well so we tried the 2nd. The 2nd was a bit tight. The dress maker who was helping us asked me to hold on a moment while she got a different dress in a size up.

She came back and had me try on the dress. I thought for sure she was trying to up-sell me. I asked how much it was as I was trying it on..she said $300! It was another dress from the clearance rack. It was a Maggie Sottero Phuong dress that had been discontinued.

I tried it on and knew it was the one. I loved it. She also found a beautiful veil for me for only $40. I wasn't expecting to actually buy a dress that day and did not have the full amount on me. They let me put $100 down and pay the rest later.

I came back for alterations and they ended up costing me $225. Altogether my dress & alterations cost me $525.00, including the petticoat & bra I purchased plus $40 for the veil. I picked up my dress the day before the wedding and it was perfect.

I received many compliments and felt like a princess. The dress fit perfectly and I could not have been happier.

I got my bridesmaids dresses and my alterations on my dress here. They are wonderful. The girls went in once by themselves and a few times with me. I changed my mind a few times and they were so nice there. We went on Saturday after calling that morning to get an appointment for the afternoon. We were able to just search through the dresses and the women that work there are not there to pressure you at all! They are there for questions, but other than that they let you do your own thing. The girls tried on tons of dresses and we found the perfect dress. The ordering process was painless and when they were in I got a call as well as the girls so that I also knew the dresses were ready. They were great!

Alterations: I had to have my dress taken in about 2 sizes due to David's bridal ordering the dress 2 sizes to big...and I had cap sleeves added to my dress. The dress was very elaborate with tons of beading. The woman did a fantastic job. It looked perfect. About a week before the wedding I went on a crazy steak (as most brides do) and freaked out thinking I had gained weight. They let me come in about 4 days before I was supposed to pick it up to try it on to make sure it was okay. They were so sweet and helpful! I wish that I had known about them before I purchased my wedding dress. It's a hidden gem!

OMG Joyce and her Crew are AMAZING. I fell in love with a dress online, had been to 2 other dress shops previously.I didn't think i would find it but when U showed up to look at some dresses... There it was in the store. I found it my first trip here. A beautiful Casablanca dress. I love love love my dress. from the first time i tried on the sample to my last fitting Precious memories was fabulous. They are so accomadating, scheduling appointments around my work schedule and my bridesmaids schedules. They have great suggestions to add on to the dress, or accessories. I ended up getting my dress, Necklace, Veil, and head piece here as well as my bridesmaids dresses. It was one stop shopping :) Joyce is such a nice and kind person, truly willing to work with you and your budget :) I will definitely be recommending precious memories to all my family and friends.

Thank you guys for everything!

My Mom got her dress for my wedding here and they were very helpful. We were able to find her the perfect dress, and it came in in a timely manner. They were excellent to work with.