3.0 out of 5.0	Quality of Service:		(3.0/5.0)
	Responsiveness:		(2.0/5.0)
	Professionalism:		(3.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(3.0/5.0)

My husband and I had an invitation crisis and had to order invites a two months before the wedding. Party city said it would be no problem to get them back in 2 weeks. IT TOOK 5!!! When we got them back the printing was under-par and we ordered lined envelopes only to never receive them. I complained and they did nothing. They told me there was nothing they could do because they don't print the invites. I was not happy and will not do printing business with them every again.

3.7 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(3.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(3.5/5.0)

I got my napkins, glasses, cake plates and cake server at Party City. The prices were great, along with a huge color selection for napkins and plates.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Party City did an awesome job on our invites! I LOVED them! They came so fast and everything was perfect. I couldn't believe the selection they had and how all of the invitations were 30% off. That helped a lot with our budget!

3.4 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(3.0/5.0)
	Professionalism:		(3.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(2.0/5.0)

Easy to pick and design the invitations. We were in and out.

4.2 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(4.0/5.0)

I actually went to the Party City in Hempstead and they were really great!

4.8 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(5.0/5.0)

Very efficient. Was very patient with our change in plans.

4.7 out of 5.0	Quality of Service:		(4.5/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(4.5/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(4.5/5.0)

Beautiful invitaitons and wonderful value.
Staff was responsive and well-educated on their products.

3.2 out of 5.0	Quality of Service:		(3.0/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(3.0/5.0)
	Value For Cost:		(3.0/5.0)
	Flexibility:		(3.0/5.0)

You get what you pay for! :)
We ordered our napkins, matches and cake bags here because they had fall colors available that we couldn't get elsewhere.