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  Reviews (26)    
4.4 out of 5.0
4.4
out of 5.0
Quality of Service:
 (4.4/5.0)
Responsiveness:
 (4.5/5.0)
Professionalism:
 (4.0/5.0)
Value:
 (4.6/5.0)
Flexibility:
 (4.4/5.0)
 
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Courtney
Wedding:
Recently Married
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
CAKE WAS BEAUTIFUL AND BEST OF ALL TASTED AMAZING
 
Georgianna
Wedding:
Recently Married
2 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
The cake was super yummy and looked great. I was afraid they weren't going to be able to do what I asked as far as decorating, oh but they exceeded my expectations. I had pink champagne cake with strawberry souffle filling, marble cake with fresh banana custard, and dark chocolate with raspberry souffle~~mmmmmm. They have lots of great choices those were my favorite, trust me you will not be disappointed.
 
Wendy
Wedding:
04/23/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
We loved our cake at our wedding. The cake was actually included in our package and we had a choice of two vendors, we picked Ontario Bakery. The cake was yummy,beautiful and it arrived on time in one piece!! :)
 
Allison
Wedding:
02/26/2011
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
We got our wedding cake through Ontario Bakery and they were wonderful! We worked with Kathy, the owner, and she was able to create exactly what I wanted for my wedding. The cake was beautiful and delicious. Thank you!
 
Julie
Wedding:
1+ year ago
4 Reviews
4.2
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Wedding Cake
 
Our wedding cake was very tasty. It was delivered promptly and made as we discussed. Their cakes are moist and delicious. The mango cake is great. It looked beautiful. I had no problem with the staff at their Ontario location...they were always helpful with me. Their prices are pretty good. I'd recommend Ontario Bakery.
 
ely837
Wedding:
07/16/2010
5 Reviews
4.1
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Wedding Cake
 
I had my wedding cake from Ontario Bakery. It was so beautiful and so delicious!!! It was delivered and set up just as planned. they decorated it perfectly!! We got the Pink champange cake with whipped frosting. It was the best wedding cake!! I got many compliments on it and was very pleased. The only negative thing I could say is that the people that work there are not very nice. They are not professional at all and have an attitude. They dont seem to like their job and make it very apparent! But my wedding cake was perfect!
 
522BRIDE
Wedding:
05/22/2010
7 Reviews
4.5
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:2.5 out of 5.0(2.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
when we went to do our cake tasting the girl that helped us at the mountain location was not the most helpful, we felt like she didn't understand english the best..... but the other girl working was busy with a ton of customers.... so we went with it anyway, cake was great. we recieved a ton of compliments, end results were perfect. Thank you
 
desireeM
Wedding:
01/23/2010
3 Reviews
4.1
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
The cake was absolutely delicious, and exactly what I wanted. I brought in a picture, and they created it perfect. I gave them lower raring on the professionalism because the girls in the bakery itself aren't that helpful, unless you make an appt. But the cake made it worth it!
 
broenicke and dgkershaw
Wedding:
01/02/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
We absolutely loved our wedding cake. It was so delicious and totally worth it. They can do pretty much anything. All you have to do is bring in a photo of what you want or describe it and it will be perfect! Thank you Linda Frame!!!
 
kamaaina11
Wedding:
10/10/2009
5 Reviews
4.8
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Our wedding cake from Ontario Bakery #2 (in Rancho Cucamonga) was absolutely beautiful and so very yummy!!! It was everything we asked for and more. The tastings were fun and so many flavor options were available, which made it hard to finally choose. But, Barbara helped us with our final choices and the final decorations (we supplied ribbon for base of cakes) were stunning. They even sprayed the cake wi/iridescent top, which made the cake look so elegant. Again, people raved about the cake and the appearance of it. We finally decided on 4 layers- pink champagne w/strawberry souffle filling, some type of chocolate cake w/choc. bavarian cream filling- with these alternating. The decor was beautiful with the iridescent cream frosting alternating cakes- swirls and dots cake decor. We loved it so much that we ordered the pink champagne w/strawberry souffle cake for my parents' anniversary dinner a month after our wedding. We love Ontario Bakery and I've visited there many times for other baked yummies.
 
Rob
Wedding:
07/18/2009
4 Reviews
4.2
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Wedding Cake
 
Overall the cake was fantastic, it look great for pictures and tasted even better. The real treat was eating a piece on our anniversary, we wrapped it up and put it in the freezer and then took it out. I was amazed the cake tasted exactly like it did the day of our wedding. Soft and moist, not dry and crusty like I was expecting. For the price and quality you couldn't beat it. The cake tasting was not the greatest, very unorganized and not very professional. We were left waiting for awhile even though we had an appointment. So for cost and quality of product I will go here again. But for being responsive and courtous I would probably go somewhere else.
 
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Delicious, beautiful cake. I gave them a photo of my topper, and a swatch of the blue color to use for the heart decorations, and it was perfect! The cake tasted great! Very helpful and professional people. They let you sample lots of flavors and you can take the samples home to share with others.
 
Kathi and JasonG
Wedding:
06/20/2009
4 Reviews
2.6
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Wedding Cake
 
We went with Ontario Bakery based on friends reviews and the tasting was wonderful. We ordered 120 cupcakes and a small cake to sit on top of the cupcake stand for us to cut for pictures. My step-father went to pick up the cupcakes and cake the morning of the wedding and drop them off at the reception hall for us. Luckily I arrived early and went to the reception hall to check on things. The bakery neglected to give him our cake, he only got the cupcakes! It was 45 minutes before I was to get married and I was on the phone trying to figure out where it was! They put me on hold for 10 min while they tracked it down. I had to send my step-father back to the bakery to pick it up because they would not bring it to us even though it was their mistake... The cupcakes and cake tasted great but not sending the cake to our wedding is a huge mistake in my book.
 
iamblack23
Wedding:
05/16/2009
5 Reviews
4.1
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Wedding Cake
 
When my (now) husband and I went to do the cake tasting, the flavors we had chosen were not good, so when the bakery asked what we liked and we told them none, they really worked with us to give us other options (it's not like we do cake tastings all the time or even know what goes well together) and we loved the end result. We chose a marble cake with chocolate mousse filling and it was AMAZING! Even our guests at our wedding raved about the cake. The cake design was wonderful and they really made the frosting match our colors. The cost was included in our wedding reception package, but if I had to do all over again, I would still go with Ontario Bakery. I cannot wait until our first wedding anniversary to eat the top tier!!
 
april18th
Wedding:
04/18/2009
6 Reviews
4.5
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Best value for your money!!! Even the wedding cake tastings are of great value! My favorite flavor was chocolate cake with banana custard filling, which was one of the two flavors we chose for our wedding. We also went with rum flavored cake and pineapple custard filling. The sales rep was who did the samples was extremely helpful and they allowed us to take our time with the tastings--nothing felt rushed. They do give you big samples, so if you are unsure and need a second opinion, they will box up your leftovers so you can have someone else try to help you finish those big servings of cake! The chocolate cake with raspberry filling was also very yum!!! It was almost hard to decide the flavors for the cake/filling, as they had soooo many great choices!! :-D Also, they are able to customize your cake design if you provide them with a photograph or print out of what you would like. They did an excellent job with ours and we highly recommend them.
 
Kimberly
Wedding:
01/24/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
We gave them a picture of the 4 tier cake we wanted and they made it look better then we thought it could. Everyone said the cake was AMAZING!
 
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