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Newport News Marriott at City Center Reviews

Newport News Marriott at City Center

Newport News Marriott at City Center

Newport News, VA
4.9 out of 5 rating, 69 Reviews
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Reviews

4.9 out of 5 rating
69 Reviews
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating
69% Recommended by couples
  • 10102020
    Brianna W. Sent on 08/28/2019
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    Pre-review

    Thus far Cherelle has answered all of my questions and responds to calls or emails quickly. I'm excited to see what she has planned for our special day! I can't wait to leave a 5 star review after our wedding.
  • JoEllen
    Joellen A. Sent on 08/14/2020
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    Magical Wedding Venue

    We recently hosted our daughter's wedding with the Marriott and could not have been more pleased. The Rotunda was gorgeous! The staff was professional and followed through on everything that we needed.
    Amanda, the catering and event coordinator was exceptional to work with and made the whole experience a joy. Our out of town guests stayed there, as well. It was comfortable and convenient! No detail was over-looked. We highly recommend the Rotunda for a classy beautiful wedding. Newport News City Center is a great location, too!
  • Jessica
    Jessica Sent on 04/14/2021
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    Best staff ever

    I planned my wedding in 2 weeks so needless to say I was all over the place changed venues 3 times and ended up here. Amanda was very patient with me and my husband. Also very helpful and thorough. The catering staff and wedding staff was great. If I was to do it again I would choose this place hands down
  • illustration stars

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  • Halima
    Halima Sent on 10/03/2019
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    Excellent Customer Service

    I would recommend this venue to anyone looking for a wedding venue. The staff provided the upmost services to my family and friends.
  • Chrissy
    Chrissy Sent on 07/03/2019
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    A Magical Place

    From the moment we met Cherrelle and saw the Marriott, I knew this is where I wanted to get married. The Rotunda had an intimate setting with a breathtaking staircase. The ballroom was perfect for our group. The set up was professional and crisp. Cherrelle and her team were always available to answer my questions either via phone or email. They made sure that every detail was documented and executed to perfection. The food was amazing. The buffet met everyone's approval and my guests are still talking about all the flavors and dishes that were prepared. Prince the bartender was outstanding, even my mom got a picture with him. The whole venue was exactly what we wanted -- elegant. They even made up breakfast coupons for our guests so that we could enjoy a buffet in the morning before everyone left to travel home. The Marriott is definitely the perfect place to hold a wedding .... Cherrelle and her team deserve more than 5 stars.
  • Arlene
    Arlene Sent on 06/18/2019
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    So Worth It

    I cannot tell you enough how much we are so happy that we chose this location to have our wedding and our reception. It was worth every dime that we spent because of the level of care and service that this staff put into our wedding. They were so kind and very attentive. We felt like royalty. We have so many good memories to share for a long time.
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    Montina Sent on 10/07/2018
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    Everything was beautiful!!! A special shout out to Cherrelle Artis and her staff they are definitely the Bomb!!! The food was so delicious. Thanks again the Jones's
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    Marlo Sent on 07/26/2018
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    My wedding and reception were both held at this venue. From beginning to end, it was a great experience! Cherrelle is awesome!! She was very hands on throughout the process. On the day of, there were absolutely no issues, it was perfect!! The entire team was accommodating and the food was delicious. We received nothing but positive feedback from our guests. It was truly an amazing day, I think that is a result of having a good team of invidials to work with! I definitely recommend using this venue!
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    Trashia Sent on 06/02/2018
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    Cherrelle,

    Is the Bomb!!!!!! The staff and food is out of this world.! Cherrelle, answered all our questions in a quickly manner and worked with us closely to ensure everything was perfect for our day. The prices are great compared to the service and kindness you get with the Marriott. I am one happy Bride!!!! thanks so much for making my dreams come true! What an excellent way to start a life time of happiness;)
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    Terri Sent on 07/24/2018
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    Weddings are stressful especially on a Holiday weekend. My daughter had a fantastic Wedding.
    Cherrelle, Renee and Simone worked their magic and made this a successful event. They are professional and take the stress out of this affair. I am grateful for their services and would book another event through them . We booked the Rotunda and a banquet area. The Rotunda was breathtaking!
  • Christopher
    Christopher Sent on 11/24/2022
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    Newport News Top Venue

    If you are looking for the best place to host your event in Newport News, you found it! I am a professional DJ and I work a few weddings and birthday party events here every year and already have some lined up for next year. Before this year is over, I wanted to take the time and share with all review readers how grateful I am for the opportunity to be able to collaborate with such a great venue and the talented team that makes magic happen every time I am there. They communicate well with vendors, everything is always clean and looks amazing, and the layout options are awesome. They surely go above and beyond for their clients to have the best time ever. Go see for yourself, book your event here!

    Chris “DJ Karizma” August | DJ Karizma Entertainment LLC | www.karizma.bz

    Newport News Marriott at City Center's reply:

    Hi Chris and thank you so much for this glowing review! We appreciate you taking the time to write this and for wholeheartedly recommending the Newport News Marriott at City Center as an exceptional wedding and event venue! We look forward to seeing you at an upcoming event and thank you again for spreading the word about our venue, the service we deliver, and our commitment to hospitality!
  • K
    Krista Sent on 02/12/2018
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    Amazing Venue! Wonderful Team!
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    Pam Sent on 11/27/2017
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    Nicole and the entire catering staff were very professional and exceeded our expectations. We couldn't have asked for a more perfect and beautiful venue for our daughter's wedding.
  • K
    Karin Sent on 08/09/2018
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    This venue was exceptional the staff is wonderful courteous helpful thank you for making this a wonderful day for my daughter!
  • Tenise
    Tenise Sent on 03/21/2017
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    Marriott is very nice....kinda pricey but overall nice. For the amount of money you pay nothing really comes with it but food and set-up/clean-up.

    However, Brianna and her team are amazing!! I love working with her she is always on point and contacts you back with the information that you need. I would recommend the Marriott in Newport News if you are looking for a venue to host your event!
  • L
    Latoya Sent on 05/22/2017
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    My husband and I got married at the Marriott at City Center on May 6th and it was absolutely amazing. We had a late change of venue and was on pens and needles looking for a new location that could accommodate 200+ guest and possibly provide lodging. From our initial contact with Brianna, we knew and felt that we were in good hands. She was very responsive and detailed oriented. Words truly cannot describe the service Brianna provided.

    Our ceremony was held in the Rotunda which provided an intimate setting. I really loved the double staircase. We also held our reception the Pearl Ballroom. Our guest loved the buffet and spoke highly of the staff and hotel. The room was nice and spacious for 200 guest. Everyone was extremely nice and attentive to not only our needs but also our guest.

    The location is ideal with shops, restaurants, and a movie theater within walking distance. I would definitely recommend hosting a wedding or any other type of event here.
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    Sara J. Sent on 03/21/2017
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    We loved working with the Marriott's entire team for our wedding - every detail fell into place perfectly. The space was beautiful, the staff warm and accommodating to our needs, and the food was outstanding. We couldn't have asked for a more thoughtful and caring team to help us pull off our special day. Thank you for EVERYTHING!
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    Fara Sent on 03/13/2017
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    Our sincerest thanks to the Catering and Event Staff of the Newport News Marriott at City Center for our daughter's wonderful wedding March 11, 2017. It was such fun; everyone had a great time!

    The service was beyond excellent and accommodating, the food was fantastic and plentiful, the venue beautiful and spacious. We couldn't have had a more positive experience.

    From the Catering Sales Manager who worked with us from the beginning and at every step along the way; to the bartender who could not have been more personable and competent; to the Buffet Manager who was ever-present and caring; to the staff who served us hors d'oeuvres, kept the water glasses filled, cleared plates, and just took such exquisite care of us.

    The staff who stayed with us for the evening were not just observant they anticipated our every need. They worked quietly and efficiently, there when needed - but never obtrusive.

    The Catering and Event staff of the Newport News Marriott at City Center made our daughter’s and new son-in-law's wedding day theirs! --- just the way they envisioned it to be.

    For this, we thank you.
    Appreciatively,
    Fara
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    Carolyn Sent on 03/06/2017
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    The Marriott team made our wedding reception a memorable event. Everyone from Brianna Booth to each of the wait staff was superb, customer service at its highest.
  • Darlene
    Darlene Sent on 01/13/2017
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    Our contact person, Brianna, was absolutely amazing! She never made me feel like I had too many questions or a dumb question. The food was excellent, the service was excellent. Worth every penny.
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    Latisha Sent on 12/18/2016
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    I would like to thank Brianna for everything that she's done for me with regards to making sure that my wedding went smoothly. From January 2016 all the way until November 19, 2016, Brianna responded to each and every one of my emails, consisting of thousands of questions, within the same hour or day. I never felt like I was being ignored or that I was bothersome to her. Her professionalism and beautiful personality made me feel confident that The Newport News Marriott @ City Center was the best venue to have my wedding ceremony and reception. My family and friends raved at how well the Marriott's staff attended to their needs promptly and that they never felt they had to do without. I would highly, without a doubt, recommend Brianna to assist anyone with their event needs!
  • B
    B Sent on 11/10/2016
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    Marriott City Center was fabulous to work with! Brianna was our event coordinator. She followed up on every detail, and helped make our event very special. This was a once in a lifetime event and we are so glad we had it at the Marriott. Guests loved the food, the cocktail hour, and enjoyed staying at the hotel. Terrific service!
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    Donna A. Sent on 11/02/2016
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    Brianna Booth was very professional and thorough in helping to plan our daughter's wedding reception! We were very pleased with the process from reserving the ballroom, to the food tasting, and finally the reception itself! Everything was beautiful and we were extremely pleased with not only Brianna, but with the entire Marriott staff and servers. We highly recommend Brianna and the Marriott for wedding receptions! Also, the food was delicious and accommodating.
  • User2843806 Sent on 10/31/2016
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    We had a wonderful experience at our son and daughter in laws wedding celebration. We thought the food was delicious and plentiful.

    The only thing I would have done differently was the cocktail hour. I was not in on the selection or amount but there was not a large enough selection. Also the area where the cocktail hours was held was tight and we had to walk through another wedding to get to ours. Other than that everything was perfect. thank you
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    Hope Sent on 12/13/2016
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    Brianna was a pleasure to work with in planning our big day. She was very accommodating and answered all of our requests, changes, and vendor assistance. I alwYs felt as if there was nothing she could not accomplishe. Our wedding went exactly as plan and there was absolutely no stress throughout the planning and implementation of our beautiful wedding. Thank you, Brianna. The reception team led by Ms. crescent was top notch as well. The guest raved about the food and the service. Thank you so much for a flawless service. Our bartender, Jordan was attentive to us as well. He often came to our table asking if we needed a drink. Our glasses was never empty. Thank you , Jordan. To all the Marriott staff behind the scene my husband and I thank you too.
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