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Do not use this vendor, they are terrible. I would rate them zero if I could. I placed an online order for matchbooks. First, there was a problem with their ordering system and the personalization on my order didn't even go through. Then they sent me the wrong color matchboxes and also made a mistake on the personalization. They sent me labels with the day and month of my wedding correct but the wrong year. I am getting married in 2016, not 2015, and they printed a day in 2015 that had already passed. I sent them several emails about the problem and no one even responded to me. When I called them to correct the problem they refused to send me the correct color match boxes and told me that I made the mistake in the order. They would not even acknowledge that there was an up for a problem with the original order and that it went through wrong. They have told me now the only thing that I can do is either except the wrong color match boxes which don't look right, or send the whole order back and wait for a refund. All in all a horrible company with very bad customer service.
Ordered some favors for my wedding when they came in I was very disappointed. The beach candles didn't look like anything in the picture. I returned them right away paying an extra 18 dollars to ship it and 1 month later Im still waiting for my refund. Horrible company will never order from them again
The amount of products they have available for wedding favors was GREAT! I was able to find personalized stemless wineglasses for less than $2 a glass! Great for large weddings! Their online support team was great as well and responded promptly to my questions. They also have tracking on their shipments which is great!
We ordered personalized Mason Jar Drinking Glass favors from My Wedding Favors. The website was user friendly and a snap to design the glasses. They arrived quickly and no issues with breakage. Everyone love the favors.
My Wedding Favors offered tons of cute choices for wedding favors. I was a little late in buying the favors, but these came right on time (actually, 2 days earlier than estimated). I bought the little anchor luggage tags, and everyone at the wedding loved them.
It was a great giveaway for our theme - nautical!
My Favor order was lost and arrived a week AFTER my wedding. They did send replacement favors, but I was mortified that some guests had wine glasses and others votive candles. Best advice is order your favors at least two months prior to your wedding to avoid any issues.
I ordered $98.00 worth of wedding favor boxes on a Friday. The next day I found the same boxes at Party City for $40.00. I called myweddingfavors.com on Monday to cancel the order (they don't answer the phone on the week-end). They refused to cancel and said it will ship on that Wednesday. The customer service is terrible and after I got off the phone with them I felt frustrated and belittled. The product shipped and then was sent back to them and I was charged $12.50 for both ways. As it stands they have my $25.00 and I have nothing to show for it. Please be careful if you choose to do business with this company.
Very courteous and professional. Great favors at an inexpensive price
The site not only had so many options and ideas, but the price was hard to beat. I ordered 250 sets of glass coasters for less than I could find elsewhere and they arrived quickly and in tact. They were very professional and I would definitely recommend them for any bride, especially those who cannot seem to find anything that fits their style. Myweddingfavors definitely had something for practically anyone.
I wanted fun and whimsical wedding favors to go with our theme, but I didn't want just "different" favor boxes - I wanted something that would be great for photos and add some fun times to our wedding. I also didn't want to chance ordering favors that were cheaper on eBay after my dress-fiasco, so when our planner recommended My Wedding Favors, I went online and that same day ordered their ribbon wands (used to send us off after our ceremony and after our reception), and their candy tins. It was a little pricey, but again, I didn't want to deal with another bad seller on eBay, and I was pleased after receiving everything!
We used the website to buy personalized burlap bags as our wedding favors. We absolutely loved the bags, they were perfect for our theme and once the order was made, we got them quickly. We did have issues with putting our order in though. I had originally ordered a different type of bag that was on backorder but was set to be delivered 2 months before the wedding date. The backorder kept being pushed further back until it was 3 weeks before my wedding, and the bags still weren't in and the company had no idea when they would be in, so I was forced to change my bag type. Despite the annoyance, the customer service while I tried to figure out if/when the original bags would be in was great and they worked with me to help order the new bags quickly. Overall, I would recommend the site, but I would order well before the wedding date if you're set on a particular item.
My theme is Country Chic so I was looking for cute bags for our candy table that fit with this theme. I found the perfect sized burlap bags that My Wedding Favors personalized for us. Their pricing was extremely reasonable and I received my personalized order in less than 2 weeks.
I ordered 180 of some candles using a coupon that gave me free shipping! GREAT I thought... until I realized that their return policy was most ridiculous policy ever!!!!
The product I ordered looked NOTHING like the picture. Horrible quality!
So when I returned it back at my own expense I only get a credit for partial amount. So I called and they said they are deducting the amount that I saved from using my coupon. Wait what??
So I paid 250 total using a coupon for free shipping. It would have costed me 350 without the coupon. In which case I wouldn't have bought it! When I returned the items I got 150 back because they deduct the coupon amount that I originally used.
It was written in their policy so they refused to credit my full amount but as a frequent online shopper no vendors have ever done that before. You should get back what you originally paid for. It doesn't make sense that they are dinging you the discounted amount for returning the items.
Thanks to myweddingfavors.com I will now look at the return policy prior to purchasing, which I never had to after 10 years of online shopping.
This website was very easy to navigate. And their prices are very affordable and my order came within 3 business days. I was very happy to see exactly how the photos on the website looks exactly same as the actual shell place card holders and table card numbers looks. The color they used on the paper design matches my motif. The shells are not too small and not too big, so the shells can hold the card perfectly. My Wedding Favors website has a variety of choices to choose from according to your wedding style. Since our wedding is on the beach, I chose to order the wedding shells as place card holder, to put personal touch to our wedding décor. The quality of the shells are also very nice, and looks authentic.
I used this website for my guest wedding favors. While I'm not into giving bad reviews I will just say I had some problems with this company! When some of my product arrived it was damaged which was very stressful for me because it took a while to get a manger on the phone. I will say once I finally talked to her she was very kind and fixed the problem!