I tried to return a pair of shoes that looked nothing like the picture, but because they were dyed (a very light pink) they would not take them back. It is a scam. I then received an email from a woman named Amy saying there is no way I could return them and they looked fine.

Horrible service and worst customer service ever.

I ordered my wedding shoes through this company. Never mind the fact that no one told me that the shoes run god awful wide, but when I called to speak to them about returning the shoes I was told that I would have to pay 9 dollars to ship them back plus be charged again for the new shoe in a smaller size to be shipped to me. I was also told that there was nothing they could due for me because that was company policy. I found the shoes that I ordered for 1.95 more expensive on shoebuy.com, save yourself the hassle and buy from them or some other shoe place that offers free shipping if no one tells you the shoe runs big!

Horrible service. There was glue on some fabric of my shoe and when it was dyed the glue stood out. It was in an obvious spot right above my toes on the right shoe. They were shipped like this and when I complained they told me they could only offer a discount on the shoe and wouldn't send another pair. I can't wear them for my wedding because of the spot. Worst experience ever. Avoid them at ALL costs!

I had my wedding shoes dyed here and it turned into a disaster. The dye got all over my skin anytime I touched the shoes. It even rubbed off onto fabrics. (Thankfully I was careful not to get any on my wedding dress!) Sent pictures to the store and they were completely uninterested in how cheap their product turned out and did not help at all.

They have a great selection of shoes. Their site makes it easy to find the right shoes. You can search by heel height and other specifics. Shoes came fast. Of course I picked an expensive pair - but they were beautiful & just what I needed.

great selection and fast accurate shipping

they have a store in NY where I went to try the style on and then ordered a brand new shoe.... highly recommended

I purchased my bridal shoes from the store located in Old Town Alexandria. Overall, I was impressed with the selection. However, I would recommend booking online. I feel like the sales people at this particular location were more on the snotty side. The only reason why I continued my purchase was because I really wanted the shoes and they were a perfect fit.

This site was great - I found great shoes that were very comfortable for the entire night!