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Weddings

Michiels Catering Reviews

Michiels Catering View more information

Reviews

4.4 out of 5 rating
21 Reviews
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    4.4 out of 5 rating
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95% Recommended by couples

Awards

21
  • M
    Morgan Sent on 11/16/2016
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    Fox banquets took care of everything! The food was amazing, the decorations were beautiful and they took care of all the set up. Our day was absolutely care free - best day ever!
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    Rachel Sent on 05/22/2016
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    I cannot say enough about how happy we are on our decision to hire Fox Banquets to handle our banquet and catering needs for our wedding. Both Deb and Jennifer were wonderful to work with.
    The planning process began over two years ago, and we stumbled upon Fox Banquets early in our planning process. Neither of us are from the Appleton area, but having both been involved in other weddings we were pleasantly surprised with the price! No extra fee for bartenders; no extra fee for the banquet hall; no hidden fees anywhere! This surely had to be too good to be true. After talking a couple times with Deb, we were completely at ease. Her professionalism and decades of experience showed through each and every time we discussed options for our reception.
    The food was fantastic! We came in a month or two before our wedding and decided on the chicken Florentine and the steak tips. Both were fresh, juicy, flavorful and a great value! Our guests at the wedding loved the food, and we heard the same thing from many of the guests: “…this is the best food we’ve had at a wedding!” I would completely agree with their statements. The family style portions ensured no one left hungry, and it was, hands-down, the best meal I’ve ever had at a wedding. The staff was prompt in refilling empty dishes, and keeping a neat and clean atmosphere.
    We opted for the decoration package offered, and we are happy we did. The week of the wedding we were able to drop off our decorations and forget about them. When we arrived the flowers and other décor we supplied were neatly arranged and everything looked beautiful. The best part: we didn’t have to set anything up or tear anything down afterwards! Jennifer was wonderful in making sure our celebration went off without a hitch. She was on the ball when our first keg was empty, promptly asking me if we wanted to tap the next. The cupcakes were all delivered by the staff without any extra fees.

    Michiels Catering's reply:

    WOW! Thank you so much for taking the time to leave such a wonderful and detailed review. You and Chris were absolutely wonderful to work with. Again, congratulations you two!
    - Jennifer
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    Carissa Sent on 01/26/2016
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    I had my ceremony and reception held at Fox Banquets on January 16 2016. I went with the decoration package so all of my stuff was set out and ready before I got there. The set up for the ceremony was beautiful and the food was amazing. I had no issues and was even refunded for the beer that my guests didn't drink! Everyone was very helpful and very professional.
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  • H
    Heidi Sent on 11/17/2014
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    We had our rehearsal dinner at Fox Banquets the night before our wedding and we honestly couldn't have picked a better spot! The food was PHENOMENAL, pricing was completely affordable, and the view of the Fox River and Fox Valley from the banquet room was beautiful. I originally wanted a casual bar setting for our rehearsal dinner and I am SO glad we went with Fox Banquets instead. The waitstaff was so wonderful, the setting was intimate for our closest 30 friends and family, and the food was as amazingly delicious as our wedding reception dinner the next night. Nothing but praises for this wonderful venue.
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    Sarah Sent on 09/27/2013
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    We chose Rivertyme to cater our wedding. From the planning stage through the reception itself, we were very impressed with the service. The food was delicious, staff was courteous and professional, and they made sure everything ran completely smoothly on the big day. Great caterer!
  • User943289 Sent on 09/22/2012
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    Debra and her staff at Fox Banquets were terrific with our wedding reception. She told us everything to expect for our wedding reception and how much each service would cost. We were on a tight budget but our bill was exactly what we were quoted up front and there were no surprises. They even asked before serving any additional drinks to ensure we didn't go over budget.
    The food was delicious and our wedding guests couldn't say enough positive things about our choice of Fox Banquets. Their bartenders and wait staff were friendly and very helpful. Thank you again to everyone at Fox Banquets.
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    Jenna Sent on 05/11/2013
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    We had Fox Banquets Cater our wedding off site. We had nothing but rave reviews about how excellent the food was, even almost a year later people are still talking about it! They were also phenomenal to work with. Deb was extremely accommodating and made sure everything was to our liking and the chef even came out at the dinner to make sure everything was satisfactory. Trust me, I am very picky and we did multiple tastings until everything was to our liking. I called every place in the valley and did tastings at many different places. Fox Banquets food, quality, service, and prices were by far the best. I am usually the person who eats before or after going to a wedding because the food is so awful (greasy fried chicken and dried out beef tips..yuck!) and I have many friends who do the same. This was not the case. Everyone loved it! I also come from a family with lots of large farm boys and big eaters. NOBODY left hungry! There was plenty of food (we did family style) and they even donated the leftovers to a homeless shelter of our choosing. I frequently have people telling me that they wish they could have that meal again, and we feel the same. I will definitely use Fox Banquets at my next event and highly recommend them to anyone who asks!
  • User2493516 Sent on 01/04/2016
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    Fox Banquets was perfect and they know all the right questions to ask us to make sure they day went as planned. All our guests told us that the food was amazing and that they loved how they had two different meats to pick from. They said the service was excellent when a dish was running low there was already a new dish to replace it. It has a great room with windows and an outdoor space. It was the perfect place for our wedding!
  • User927390 Sent on 09/09/2012
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    Fox Banquets turned out to be a great place for our reception. We ultimately picked it for the value - we wanted good food with an awesome ambiance but were not willing to pay country club rates. (And it was only 1 of a few places left for the summer of 2012 when we were looking). With Fox Banquets, you get the good value, and good food, so it's worth it. The interior was less than desirable - orange walls, a giant townie bar, 1970s lighting, and garlands/christmas lights everywhere. But, we knew that going into it so I really can't complain. If you want the country club setting you have to be willing to pay for it!

    Everyone RAVED about the food. I would say it was more like average (by Washington DC standards) - maybe 3/5 stars. Everything was cooked superbly (50 steaks w/ perfect pink middle!) but the food was bland. (But again, most people loved it.). The cheesecake that we had for dessert, though, was seriously AMAZING!!

    Debra runs a tight ship and you can rest assured that there will be NO mistakes during your reception. She has very specific ideas of what wedding guests will like and not like - this can be helpful, but for me it was a major pain because I had to fight for anything I wanted that was outside the realm of a traditional WI wedding.

    I recommend getting the decorating package, BUT make sure you put in writing up front what it will actually include. The flyer says they will set up any decorations that you give them for a flat rate of $300. But I found out the day before my wedding that she refused to put on my chair covers/sashes. And I had told her from the start that I would be buying chair covers/sashes for the reception, so not sure why she waited until the day before to tell me it wasn't included.

    Oh, and our food orders were short of the minimum, Debra was very sweet and actually split the difference with us instead of making us pay the full extra amount for unmet minimum. That was unexpected but very nice!
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    Jenna Sent on 06/11/2015
    4.7 out of 5 rating
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    I was very please with the flexibility, they changed our date with our deposit - we were afraid we'd lose our deposit but we were lucky enough they had our second choice date available and they moved it with no issue. Very professional, very friendly, and extremely helpful in making sure the day went as planned.
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    Shanae Sent on 08/31/2015
    4.7 out of 5 rating
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    They really exceeded my expectations, I knew that they would make it look good, but it was great. Everything was so beautiful and the staff there has exceptional customer service. They made the reception flow nicely when they were serving the food, and took direction well when I asked them to stop clearing plates, so it could be nice and quiet when the speeches were being made. The food was awesome, and all of my guests really enjoyed it, especially the Chicken Florentine! Thank you so much for making our day so beautiful!
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    Brigid Sent on 11/12/2014
    4.7 out of 5 rating
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    We recently got married at Fox Banquets on August 31st, 2014. Deb was great to work with throughout the process, she was quick to respond to questions and inquiries. She definitely knows her business and is great at what she does.

    The venue itself is very beautiful and set high up overlooking a river and has great views. At night it has a warm, cozy and intimate feel to it. It really is a great place to have a wedding reception. One of the reasons we chose Fox Banquets was for that intimate feeling and the views, because many halls have no windows (that we looked at) and seem dark and dingy. Not the case with Fox Banquets.

    In terms of the food, it was STELLAR! We had been to a wedding here a few years back and we remembered the food quite well, even so much that we ordered pretty much the same thing as our friends had. Our guests RAVED about it! We were not there to get to eat any hors d'oeuvres, but our guests said they were amazing as well. They also offer a pretty good deal during dinner where you can have a champagne or wine toast for $2 a glass, which isn't a bad deal. Speaking of alcohol, they seem very reasonable on their alcohol costs. The servers were very attentive and kind, everyone who worked there was very nice!

    To be honest, one of the only negative things I would have to say about them is that the night of the wedding our bridal party was to have an open tab (and family with corsages), but I found out later that a few of my bridesmaids and my mother were charged for their drinks. The bridesmaids are pretty obvious since they all wore the same dress (different color) and I guess I understand them not knowing who my mother was, but she had a corsage on (as requested by Deb). Maybe I messed up somewhere with communication about the bridal party, and maybe I should have clarified who was who with the bartender, but I didn't even think to do that. Overall though, that was only a small mistake, and the whole production went off wonderfully!
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    Alyssa Sent on 12/11/2015
    4.6 out of 5 rating
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    The minute my husband and I walked into this place, we knew it was where we wanted our reception to be held. Though a little high maintenance by way of rules, everything turned out absolutely beautifully. With the backdrop through the windows and the above and beyond service when there were miscommunications about cost and choice of food, it was an excellent place to have our family and friends gather for our special day.
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    Sheli Sent on 08/17/2010
    4.6 out of 5 rating
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    After checking out numerous catering and reception halls, I found Fox Banquets rivertyme Catering to be exceptional. If you want someone that has experience and knows exactly what they are doing, this is the place to go. The food was exceptional, we had a sit down dinner with tenderloin, broiled white fish and chicken parmasan. EVERYONE raved about the food. It was that good!!!!
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    Alicia Sent on 06/18/2009
    4.6 out of 5 rating
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    We had our wedding reception at Michiel's Fox Banquets and it was PERFECT! Debra Michiels knows exactly how to plan a good party, she's had much experience and we used that to our advantage. While she can come across as abrupt, she listens to everything you say and makes sure you have what you want. An example of this was that I wanted table numbers (DIY that matched my stationary) in spite of the fact that I wasn't doing assigned seating. She said there was no need for the table numbers, I told her I wanted them because they matched my stationary. The conversation was over and she made sure there were numbers on every table. She has many years of experience in the banquet industry, she knows what works and she knows what doesn't. She tries to share that with you in order to avoid any major issues and it works. If you listen to her suggestions and make sure she knows what you expect, she will make sure your event is wonderful. I HIGHLY recommend them!
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    Dawn Sent on 10/05/2008
    4.6 out of 5 rating
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    Made our day absolutely perfect and wonderful. Likes to do things their way without much input from the people that reserve their day. They run a great business and make the bride and groom feel like guests at their own wedding.
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    Kristin` Sent on 12/16/2010
    4.4 out of 5 rating
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    Deb did such a fantastic for our wedding. Everything turned out fantastic. She's a little hard to handle at first - but stand your ground and you'll be fine.
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    Jenni Sent on 10/26/2010
    4.2 out of 5 rating
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    Debra Michiels is very set on what her idea of a perfect wedding are. She didn't seem very open to new ideas or change. I had to really fight in order to get my vision executed.

    However, the food was good and the price wasn't too bad either. The one major mistake they made was with the vegetarian dishes. I had asked for one thing and got another. However, they did apologize for it and refunded us our money for those meals.
  • Melody
    Melody Sent on 07/04/2010
    3 out of 5 rating
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    My wedding was gorgeous and everyone had a great time. The food was truly delicious. Could not have asked for a better menu.

    However there were a few issues that had us incredibly upset with the service:

    1. When trying to choose the menu Debra continuously tried forcing us to have things that we did not want. She acted as if we were acting heinously for even suggesting we do it any way but her way. No we do not want a champagne toast. No it was not ludicrous. Seriously that kind of over zealous selling almost drove us away.

    2. EVERY single one of our other vendors shuddered when we told them where we booked our reception. These people need to learn to cooperate with outside vendors better. They yelled at our DJ for coming down the stairs even though he was a close family friend and had been in attendance at the wedding as well. Seriously was it any of your business?

    3. The servers were worthless. The one server snapped at me when I asked her if she could bring us water. They also served half the head table, began serving the dining room, and then served the other half of the head table last. Over half of my guests did not get wedding cake even though there was plenty of it to go around and plenty left over. The servers did not ask anyone what flavor they wanted. They even served me the bride the only one of the five flavors of cake that I could not stand. When I asked them to exchange it they brought me a piece of pure frosting. To this day I have never tasted my $800 cake. Several guests complained they did not get any potatoes. This appears to have been the issue of a specific server.

    4. In the end the wedding turned out okay but I think this place needs to work on their customer service. They have a beautiful establishment and great food but the rest of the experience left a bad taste in my mouth.
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    Breckan Sent on 06/20/2008
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    Debra Michiels is a witch. EVERY single vendor I had raised their eyebrows when I said the dinner and reception was there (cake, florist, DJ). Debra doesn't like to be questioned about the order of events (cake cutting, toasts, first dance) and basically said that her way was best and wouldn't even listen to any input. When she was frustrated with my questions, she said "Well, it's your day. You do what you want" and ran back into the kitchen. I was shocked. She is extremely unprofessional and pushy! She pushed so hard for me to have a champagne toast (extra $300) and when I said No, she said "Wow. That's really odd. There are very few brides who don't get it." Yeah, well if she'd take off her $300 "decorating fee", then we could've afforded it. She charges you even when you supply your own table centerpieces and napkins. Everyone raved about the food, and the view of the Fox River is stunning, that's about the only things she has going for her. I wouldn't recommend Michiel's, though. I'd go across the river to Pullmans.
  • User2746488 Sent on 08/29/2016
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    BRIDES BEWARE!! RUN AWAY FROM THIS VENDOR! You will be extremely disgusted with Deb. Every bride deserves to have a special day and this place makes it almost impossible. The bar service is a joke and they are not up front about any drinks that have been paid for. Kegs were purchased but the bartenders chose to serve the same beer in bottles and charge guests! No one was ever told there was free beer on tap! This place does not understand the meaning of quality service and they do not care about the client. Deb will refuse to listen to any feedback and is perhaps the most unprofessional person that I have ever met. I am shocked that this place is in business.
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