Our jeweller was awesome! My husband wanted to surprise me and the sales rep even went as far as to have the bill sent back to the store, so he could pick it up so I would not see it in the mail and know that I was about to get engaged. They have everything on file, so when we went back to get the wedding bands when our rep was not there the other staff was able to ensure we got what we looked at at the price we looked at. It was an excellent experience.