Mervis Diamond Importers
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    137 Reviews
1900 Mervis Way
Vienna, VA 22182  | map
Jewelry: Custom Engagement Rings, Custom Wedding Bands...
 
 
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4.8 out of 5.0
4.8
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Quality of Service:
 (4.9/5.0)
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 (4.8/5.0)
Professionalism:
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Value:
 (4.7/5.0)
Flexibility:
 (4.8/5.0)
 
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5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
My husband purchased my engagement ring and wedding band from the Mervis in Tysons and Gail was great to work with. He said that she made the process of choosing a diamond very easy for him, which he appreciated as his is not a big fan of shopping! Gail helped me during several appointments to make sure that the sizing of the rings was perfect and even sent them back up to the designer (Jeff Cooper) to make sure that I was completely satisfied with how they fit. Everyone that we spoke or met with at Mervis was very professional and helpful to both of us. Ronnie Mervis himself even checked in on me to make sure that we were happy with everything! We will definitely be back to Mervis for future jewlelry purchases and would highly recommend them for anyone looking for engagement and wedding rings.
Wedding: 10/22/2011
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
We had a wonderful experience going to Mervis! My husband proposed with a "stand in" ring because he had NO idea what I wanted (and neither did I to be honest). After the proposal we went together to Mervis and one other place. I have to say that the whole process was flawless. My husband was able to get me the most stunning ring in our budget and we got to pick it up 2 days later. I wanted a cathedral setting and they didnt have it in stock so they let me take the four prong so that we could announce our engagement with some bling. When the cathedral setting came in it took a day or two and I had my new setting. Loved it. Love my rinnnnggg! Thanks Mervis!
Wedding: 10/14/2011
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I can't say enough nice things about the help we've gotten at Mervis; my husband purchased my engagement ring from Ashley, who helped him pick out exactly the type of ring I wanted, and my wedding band from Gail, who was also very helpful. The rings look beautiful!
Wedding: 10/08/2011
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
All three rings came from Mervis: engagement ring and both wedding bands. The service is very personal and private, prices are fair. Lots of great designs and diamonds to choose from. Our jeweler went above and beyond to make sure we got exactly what we wanted. I would also recommend taking advantage of their trunk shows for great deals.
Wedding: 09/17/2011
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
My husband got my engagement ring from Mervis and it absolutely blew me away! it was everything I could have hoped for and more. After hearing all of the wonderful things my husband had to say about the staff at Mervis and the quality of the products, there was no question on where we were going for our wedding bands.

We ended up going to their holiday trunk show and I got to meet David Cooper, the son of the designer of my ring, which was really awesome! He was so helpful to us in finding wedding bands that matched my ring, our personalities, and of course, our budget.

We worked with Tina at the Tyson's store and she was really great. She made several suggestions that were beautiful and lead us to exactly what we were looking for. Everyone at the Mervis stores is so nice and accommodating; I will absolutely be back for my future diamond purchases!
Wedding: 08/06/2011
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
my fiance and i had an excellent experience with mervis in tysons corner. they had a very large selection to fit your price range and to match what you were looking for. they are so professional and knowledgeable. we loved the 1-on-1 nature of our consultations. it's so hard walking into mervis without walking out with a diamond!
Wedding: 08/06/2011
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
My husband bought my engagement ring from Tina at Mervis, and had great things to say about her. The poor thing hadn't the first clue about picking out a diamond and she walked him through the process. He and I never even spoke about my tastes, and I love my ring! I also got my wedding band at one of their trunk shows. I must say that my diamonds, when compared to those of my coworkers and friends, are of SUPERIOR quality. Mervis does not sell ugly diamonds! If you're looking for value for your dollar, go to Mervis. You will not be disappointed.
Wedding: 07/30/2011
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I was having a hard time picking out my wedding band because no one had the matching band to my ring. Mervis was the 5th and last place we decided to try before i picked something that i liked but didn't love. As soon as we sat down the women knew exactly what brand my ring was before i even took it off (which i know is her job but no one that we visited before knew) she went and got the matching band and i was sold. She even gave us a great discount. I was very impressed with them and would use them again for any other jewelry that i need.
Wedding: 04/16/2011
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I purchased my husband's wedding band from the Chevy Chase location. Our sales consultant was wonderful. She was very personable and helped my husband to narrow down what he was looking for. I don't remember her name because the ring was purchased a while ago, but she was a petite blond with a beautiful 4ct. engagement ring. I would definitely do business with them in the future.
Wedding: 10/30/2010
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
We had a great experience with Mervis - while I wasn't with my husband when he purchased my engagement ring, he said it was by far the best customer service he received when ring shopping. When we went back to pick out wedding bands we worked with Tina, the same person that helped him with the ring. She was very knowledeable and friendly. SHe called us to let us know that there was a trunk show by the designer of my engagemet ring so that we could hav a great selection of wedding bands. I am able to drop my ring off at any time for a quick polish or overnight for a cleaning! Great customer service!!
Wedding: 10/02/2010
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Loved working with Mervis. Very friendly, helpful, and not pushy.
Wedding: 10/02/2010
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
We had a great experience with Mervis - Tysons. Our jeweler was helpful, offered good suggestions, and basically stuck to our price range. We were very happy with our experience and highly recommend using Mervis - Tysons. Thank you!
Wedding: 08/21/2010
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Absolutely beautiful diamonds and great service! My husband worked with Becky when picking out my engagement ring and she spent over 3 hours analyzing and looking at diamonds after the store had closed! She also helped us with our wedding bands and was very helpful! I would 100% recommend purchasing wedding rings/bands at Mervis!
Wedding: 07/23/2010
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
We were very pleased with Mervis. Would definitely recommend them. The staff is very knowledgeable and friendly. The selection is excellent.
Wedding: 06/19/2010
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Jeanne Miles is the best employee at Mervis! She took care of us throughout the whole process and couldn't have made ring shopping more of a joy. I would recommend Mervis to anyone looking for a good jeweler and a personal shopping experience.

Thank you Jeanne and the Mervis team!!!
Wedding: 05/29/2010
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Jeanne Miles at Mervis was an absolute joy to work with--very responsive to all of our questions and emails, knowledgeable, professional, and just a really nice person. We also really liked the personalized attention one gets at Mervis--instead of standing at the jewelry case and looking at the rings there, (at least at the Friendship Heights location) Mervis brings you back to a personal room and brings different selections to you, based on what you're interested in. We really appreciated having the time and space to look and decide. We got my engagement ring there, as well as both of our wedding bands, and should we ever be in the market for diamonds again, Mervis will definitely be the first place we return to.
Wedding: 05/22/2010
Services Used: Jewelry
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4.8 out of 5.0
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