The finished product far exceeded all my expectations!! The picture quality was amazing. The picture was not fuzzy - it looked even better than the original picture. The chapstick itself is great - soft and smooth texture and the various flavors are great. The chapsticks were a huge hit at my wedding on December 17, 2011!! The guests were very impressed and loved them. I assure you, you will not be disappointed. I look forward to ordering more for in the future for other occasions. Heather was wonderful to work with. She was very prompt to respond to any issues/questions I may have had. The turn around time from when I ordered to when the products were delivered was very FAST. Love this product - use it everyday!! Overall, amazing!!