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Weddings

FAI Print Reviews

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Reviews

4.8 out of 5 rating
55 Reviews
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    4.8 out of 5 rating
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94% Recommended by couples

Awards

55
WeddingWire Couples' Choice Awards 2015 Winner
  • L
    Liz Sent on 02/11/2017
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    We ordered our wedding invitations and stationary through Kleinfeld Paper, and the experience was great. The paper quality was wonderful, and we were able to pick from a wide selection. We worked with a designer, Karla, to tailor everything - she made it so easy!
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    Melissa Sent on 07/23/2016
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    Amy Krug was fantastic. She was extremely down to earth and helped me with every step along the way for my invitations. The very first time we met I was there for four hours and she never rushed me and let me take home templates. She broke down everything financially and she communicated with me every step along the way. She made sure I proofed everything ahead of time, adhered to all my needs and edits and the result was exactly what I wanted. I couldn't have done it without her. Highly recommended!
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    Rachelle Sent on 03/08/2015
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    Amy Krug, Amber and the rest of the Kleinfelds team delivered beyond my highest expectations. From the minute I walked into their office and showroom, I knew that I was in the best of hands and that my grueling invitation hunt was over. Amy and Amber were an absolute pleasure to work with, and spent months working with me in order to create the perfect invitation set. No matter how many times I asked for changes to be made, they always replied promptly, and we're extremely kind and knowledgable. I ended up getting the most beautiful invitations, ones I never dreamed to have on such a tight budget. I definitely recommend using Kleinfelds Paper to any bride looking for the absolute best, all around!

    FAI Print's reply:

    Thank you for sharing your wonderful experience with Amy & Amber at the Kleinfeld Paper Boutique. It's our greatest ultimate goal to delivery beyond expectations and we appreciate your effort to spread the good word!
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  • K
    Kelly Sent on 04/10/2015
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    Amy was the best to work with. She helped me with both my save the dates and invitations. I have a nautical theme and she helped me put together exactly what I was looking for. She was very friendly and enthusiastic and was there for the whole process. The save the dates and invites themselves are of excellent quality and came out beautiful. Amy understood my vision and they came out exactly as I wanted. I also included a map of the area as the liner to my envelope. Finding a good map was difficult, buy Amy was able to help with that as well. I couldn't be any happier with my invites!

    FAI Print's reply:

    Thank you for your great review, Kelly. We are so happy that you are happy, and appreciate the time you took to share your experience at Keinfeld Paper!
  • User1747815 Sent on 08/04/2014
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    I worked with Amy Krug to make my dream invitations come to life. From the minute I stepped into Kleinfeld's, I felt like a princess. Amy is a stationary expert... creative, funny, knowledgeable and did everything to make my letterpress dreams unfold. Together, we created the perfect invitations for my 1920's theme wedding. She was able to suggest ideas that made the invites come to life and had her creative team make personalized touches that I did not know were possible. She is super responsive with all communications and very personable. I never feel like I am just another customer out of a countless pool. When I received my first glimpse of the Save the Dates, I was overjoyed. They were more beautiful than I even imagined. Super high quality stationary and wonderful customer service. What more can a bride ask for?

    FAI Print's reply:

    Thank you for taking the time to share your wonderful experience working with our Senior Invitation Specialist, Amy, at the Kleinfeld Paper boutique. Your feedback means a great deal to us and we'd be delighted to serve you again soon, in person or online!
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    Janine Sent on 09/17/2014
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    Amy Krug proved to be such a great asset in helping make our invitations a success. Amy is extremely knowledgeable, detail-oriented and was so unbelievably helpful throughout the entire process. Her expertise and guidance was instrumental. I cannot say enough wonderful things about working with Amy. The invitations are GORGEOUS. I am just so happy!!! I look forward to referring Amy to friends and working with her on our Wedding stationary.

    FAI Print's reply:

    Thanks for letting everyone know about the wonderful things they can expect from Amy and the whole team at Kleinfeld Paper. It was our pleasure serving you!
  • User1907730 Sent on 11/05/2014
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    I ordered my Kleinfeld Paper wedding invitations, menus, thank-you cards though the Papyrus card store. It was extremely easy to order and I was able to get all of the colours that I wanted on the invitations. The quality was excellent and all of my family was extremely impressed with the invitations! I would definitely use Kleinfeld paper again!
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    Lindsay Sent on 06/15/2016
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    I am a Wedding Planner [So Many Hearts Event Planning] and I worked with Amy at Kleinfeld Paper for a wedding this June. Amy and her team were very responsive, had suggestions to help make the programs and menus perfect, and pulled everything off beautifully against a tight deadline. I hope to work with her again soon! - Lindsay [somanyheartsnyc.com]
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    Julie Sent on 02/12/2015
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    I had an amazing experience working with Amy Krug. She is such an amazing and easy person to work with. I think she's one of the best employees Kleinfields has, because she knows her work very well, but also knows how to kindly deal with the clients' requests in such a stressful time. With her help, I was able to design my own wedding collection just as I imagined. I could not have expected a better person to work with and make this happen just the way as I planned. She's very responsive and professional, but also she's someone who gives her 110% to have everyone satisfied. She also has a great personality to work with. For you to be able to see the wonderful work we created here is the prove of it: https://www.behance.net/gallery/21395361/The-Hunt-is-Over-My-Wedding-Print-Work

    FAI Print's reply:

    Thank you for taking the time to share your experience and your beautiful invitations! We are delighted to have you as a client.
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    Carrie Sent on 07/16/2014
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    Prompt service, beautiful invitations. Minor issues with envelopes but it was handled very well. Would definitely recommend.
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    Maggie Sent on 03/10/2014
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    Communication was great start to finish, product was even better!
  • User1715423 Sent on 07/16/2014
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    They were so helpful and when I had questions they emailed right away. All my anxieties melted away when I saw how they corresponded right away.
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    Paulina Sent on 01/19/2014
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    Everything was great. Communication was always there. The printing was fabulous.

    FAI Print's reply:

    Thank you for taking the time to review your experience with us. We hope we can serve you again in the future!
  • User1521149 Sent on 01/28/2014
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    Kleinfeld Paper was amazing. I wanted to make a few changes to my Save the Dates, and they did it - free of charge! They were extremely fast and responsive. Everyone loved the Save the Dates. They're beautiful.

    FAI Print's reply:

    Thanks for taking a moment to share your experience. We hope we can serve you again for your wedding invitations!
  • User1554644 Sent on 03/10/2014
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    They were excellent to work with. They got back to me with my requests very quickly and the wedding invitations turned out absolutely beautiful! Highly recommended!
  • User1704558 Sent on 07/09/2014
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    I ordered invitations for my engagement party in June. They were above and beyond everything I had hoped for! They really exceeded my expectations! Would highly recommend!
  • User1515196 Sent on 01/22/2014
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    I was very pleased with the invitations I ordered. They are beautiful and fit what I had in mind perfectly

    FAI Print's reply:

    Thank you for your review. We're thrilled you love your invitations!
  • User1715958 Sent on 07/16/2014
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    The invitations were beautiful and I loved the option of having them addressed for me .. All proof reading is the responsibility if the customer so double check everything.
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    Gabriella Sent on 06/07/2014
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    We used Kleinfeld Paper as our printer for the entire wedding process:
    bridal shower invites, bridal shower thank you cards, wedding invitation package, escort cards, and lastly thank you cards. The customer service representative who I worked with (Kristina) was fabulous. She was fast to respond to my email and have the designer change whatever I asked for. The turn around time was quick and quality of all the products I purchased was high. Very happy we chose Kleinfeld Paper as our wedding printer! Highly suggest checking them out!
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    Alicia Sent on 03/10/2014
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    The invitations I ordered were absolutely stunning! I've gotten so many compliments on them and the customer service was exceptional. I had ordered wedding invitations and response cards. The response cards were picked with a different card stock than my invitation. I was contacted by Kleinfeld the very next day and they stated how the color of both stocks looked different and if I wished to continue with my order or match the response card to my invitation. I e-mailed them back with my response and 2-3 days later I received my invitations, response cards and envelopes in the mail. I couldn't believe how quickly they turned my order around. I definitely plan on doing future business with Kleinfeld Paper.
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    Betsy Sent on 03/11/2014
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    Kristina was the best. She got back to me very fast with all my corrections and was pleasant. My wedding invitations turned out great and everyone is commenting on them too. Thank you so much

    Betsy Pryor
  • User1503420 Sent on 01/10/2014
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    We were so excited about our invitations! They looked amazing, and we were impressed with the flexibility and professionalism of the staff we interacted with! They made purchasing invitations online feel like a personal one-on-one experience! Everyone is still raving about our invitations and I always make sure I tell them about Kleinfeld Paper!

    FAI Print's reply:

    Thank you for sharing your Kleinfeld Paper experience with others. We are so glad you love your invitations!
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    Sara Sent on 01/16/2014
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    Ordering my invitations was a smooth and easy process! I was worried about getting a proof that I liked at first, but the Kleinfeld consultants were very communicative and responsive in making every thing to my liking. I highly recommend their services to other brides!

    FAI Print's reply:

    We are thrilled your ordering went smoothly and we hope to serve you again soon. Thanks for taking the time to review us!
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    Rachel Sent on 03/11/2014
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    We had several special requests for our invitations and had all questions answered in an extremely timely manner. All interactions that we had with staff were pleasant and helpful. We also got our invitations ahead of schedule and we love them! What a great company to work with!
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    Mimma Sent on 07/09/2014
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    The invitations were very classy and elegant!
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