JCPenney Portraits

JCPenney Portraits

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Las Vegas, NV
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2.2
out of 5.0
Quality of Service
3.0
Responsiveness
1.0
Professionalism
1.0
Value
5.0
Flexibility
1.0
2.2

The photos turned up fine for a mall location. The only problem we had is the day before I called them and asked if we are late what happens. And they said that they will just fit us in between a photo shoot because we are just doing an engagement photos. We arrive 15 mins late because of traffic and my hair and make-up trial ran a little longer than thought. And the lady at the front desk told that we would have to book for another day. I was very Po'ed about the whole thing. And i told her "look, i called yesturday and they said if we are late you can fit us in. We are only about 10-15 mins late." So she told us to sit and wait for the photographer. Then about 30 mins later the photographer came out and asked if we been helped. I told her no not really. Told her that we been here for 45 mins to an hour and waiting to be seen. She said okay and took another couple with a baby before she took us. Which my fiance didnt understand because it takes 30 mins to do a baby shot and when we got our photos taken it took 10-15mins. Oh well..... so we got our pictures taken and they turned out really good for mall location. There were a bunch of stupid ones like they made us close our eyes..... but out of the 20-30 photos there were 3 really good ones. Remember to bring your coupons. I thought I had mine but turns out the thing i printed was not the coupon. So I had to pay for the $20 sitting fee and my pictures. But at this point i had enough of the struggle with the photos, so i just paid for it. GRADE: B/C

Services Used: Photography
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