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James Avery
5648 Fairmont Parkway
Pasadena , TX (map)
 
 
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4.7 out of 5.0
4.7
out of 5.0
Quality of Service:
 (4.9/5.0)
Responsiveness:
 (4.7/5.0)
Professionalism:
 (4.9/5.0)
Value:
 (4.6/5.0)
Flexibility:
 (4.6/5.0)
 
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Kimi
Wedding:
10/22/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Beautiful rings! We needed a more affordable alternative and chose both of our wedding bands from James Avery. WE are strong believers in the Lord and love the meangins of our rings. I have the ure of Ruth band.
 
Ashley
Wedding:
09/18/2010
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I have loved this place since I was in high school, and it was my one-stop shop when it came time to select a wedding band for my new husband. The staff here are always personable, polite, and can tell you anything about any piece in their inventory. They helped order the ring he wanted from another location, walked me through the engraving process, and after the wedding dust had settled, hubby dragged me back there to get himself a "back up" ring to wear at work! I'm a lifelong customer and they never fail to impress me.
 
Lexiherod
Wedding:
06/19/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We bought my husbands band at james avery and he absolutly loves it. it fits his finger like a glove and we couldnt be more pleased.
 
mlpjlk and mlpjlk
Wedding:
04/23/2010
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Our rings are beautiful......
 
bsgarcia
Wedding:
10/24/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Unique Services (Other)
 
Our wedding rings are beautiful. They are the Song of Solomon rings...and everyone comments on how beautiful they are and asks where we got them. At the actual store...we had full attention from BOTH sales reps there and they seemed genuinely excited that we were using these rings as our wedding rings.
 
Montecitas
Wedding:
10/03/2009
2 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
I wanted initial rings for my bridesmaids. I found what I wanted, with help of the staff who were very nice.
 
Jennifer and Jack
Wedding:
06/28/2009
13 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I have always loved James Avery and was delighted when we got our rings. They called us the next day because the rings were at 2 different locations and could not get them to us in the time frame we requested. They would have sent them straight to us, but they wanted to check the quality before sending them to us. They refunded the shipping to make sure the quality was up to their standards and that we would be happy with them. Our rings arrived within a week and are beautiful.
 
Shauna and Chuck
Wedding:
06/20/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
My wife purchased my wedding band at the Southlake Town Square store.
The staff was very patient, friendly, and accomodating in trying on different rings.
We found one that looked and fit well, was sterling silver, and at a very good price.
After wearing it for almost 2 weeks now, I am very pleased!
 
Jennifer
Wedding:
06/20/2009
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Band
 
I was delighted to find our rings at James Avery who after all the years is still in vogue. We love our matching bands and
the price was unbelievable. I'm so glad we didn't spent money on an expensive ring. The service was very good. The
workers let me take home 4 sets of bands so I could see which my husband liked and we both picked the same one, the
Ruth ring. James Avery as always is exceptional and I would highly recommend them.
 
April and Clay
Wedding:
03/09/2009
13 Reviews
4.5
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:2.5 out of 5.0(2.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Lots of odd pieces, we found my husbands two tone ring here for a great price!! Will shop again!
 
Jgraves74
Wedding:
01/17/2009
7 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We actually ordered the wrong size online, and they loaned us a ring for the ceremony, until we could get the right size. Thanks so much! We adore James Avery Jewelry.
 
Melissa
Wedding:
07/26/2008
5 Reviews
2.8
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Jewelry
 
I got my and my husbands wedding bands here. They came out beautiful, we got them engraved, but the day after the wedding my silver band turned black for NO REASON (didn't change lotion, soap, etc. ) They only offered to polish it, couldn't offer an explanation as to why, and blamed me though I have several pieces of their jewerly, including rings and it has never happened before. I explained perhaps the metal was just bad but they argued with me and kept blaming me.
 
Kristy
Wedding:
06/07/2008
5 Reviews
3.3
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:2.5 out of 5.0(2.5/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Jewelry
 
We got one of our wedding bands here and it was fairly inexpensive however it was silver and was tarnished after only a week of wear. We loved the style of the ring but we were disappointed with the quality.
 
Elizabeth Boyd
Wedding:
04/26/2008
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
They were patient while my husband I debated the font and called us the second the rings came in. They also called us the first time they came in and had been ingraved incorrectly to tell us they were sending them back eventhough we hadn't seen them. They just wanted us to know the progress. Felt very secure in working with them. The rings are beautiful.
 
bearded bride
Wedding:
03/15/2008
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
I bought my girls necklaces to wear at the wedding. It was so meaningful to give my two best friends the Linked Heart Butterfly - representing our years of friendship and how we had watched each other blossom and mature. My sister got the Floating Heart Butterfly, which seems to incorporate my new initial - B!

James Avery has definitely upped there prices over the years, but their customer service remains outstanding. And they finally have a website, so you can browse online.
 
jillybean
Wedding:
12/08/2007
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I bought my husband's ring from James Avery. He just wanted an inexpensive gold and silver band. I loved the one he ended up with. It was very inexpensive and excellent quality. You can't go worng with James Avery.
 
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4.7 out of 5.0
4.7
out of 5.0
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