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Jacques Reception Center Reviews

Jacques Reception Center

Jacques Reception Center

Middletown, NJ
4.6 out of 5 rating, 25 Reviews
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Reviews

4.6 out of 5 rating
4.6 out of 5 rating
25 Reviews
92% recommend it
  • Quality of service
    4.6 out of 5 rating
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    4.6 out of 5 rating
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    4.6 out of 5 rating
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    4.6 out of 5 rating
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Awards

25
WeddingWire Couples' Choice Awards 2020 Winner
  • S
    Steven A. Sent on 05/19/2023
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    Want the best experience? Please read

    I hope anyone planning a wedding reads this. Aimee from Jacques absolutely is amazing!! There are so many things she did to make the night successful it is almost too long of a list. The details were endless from food choices to the bridal room to helping with day of. One of the most flexible people you will EVER deal with. She responded early & late, before and after biz hours. The ENTIRE staff sensational!! Please do yourself a favor and meet Aimee before you go anywhere else!!!
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    Adrianna B. Sent on 09/20/2021
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    Amazing bridal shower experience

    My bridal shower had been moved from 2020 to 2021 and it was worth the wait! The entire staff at Jacques was so amazing and helpful. We have nothing but amazing and kind things to say. Special shout out to Rosa, Jim, Manny, and Sue who worked the event. From the food to the ambiance, everything was perfection. People have not stopped calling to tell my family how much they enjoyed themselves!
  • Nicole
    Nicole T. Sent on 04/17/2019
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    Great experience

    My fiancé and I spent a lot of time researching and checking out a lot of venues. We went to a wedding expo at Jacques where we met Aimee, and went back again to meet one on one. Let me just say every review that raves about Aimee’s work, attentiveness & professionalism is spot on. She was wonderful and promptly answered every email I sent. The room is massive and provides plenty of space, and the cocktail room is currently being renovated. If your looking for a great venue don’t pass up on Jacques Reception Center.
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  • Olivia
    Olivia S. Sent on 02/11/2021
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    Such a great venue

    Jacques was such an amazing wedding venue. We had our ceremony and reception here and all our guests were so impressed. Everyone could not stop talking about how amazing the food was! The staff is extremely helpful and so attentive. They took so much stress of the wedding planning. My husband and I thoroughly enjoyed our wedding thanks to Jacques and how smoothly they run. Our guests still talk about how much fun they had at our wedding! Would book here over end over again!
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    Tanya S. Sent on 09/27/2021
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    Amazing Wedding Venue

    My wedding with Jacques was a fairytale! Aimee was incredible to work with from start to finish. The venue is beautiful, the staff is AMAZING, and the food is delicious. Jacques made the entire wedding process so easy for us. Aimee answered all of my questions promptly and always made herself available when we needed her input. Our initial wedding date was supposed to be April 2020. We unfortunately had to postpone, but Jacques worked with us and we couldn’t be happier. All of our guests raved about the food and how much fun they had! I highly recommend Jacques for any weddings or parties!
  • Ryan
    Ryan Sent on 09/18/2019
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    Best wedding ceremony/reception site at a great value!

    I cannot say enough how grateful I am to Aimee and her staff for making our night truly amazing. She helped us every step of the way in planning everything answering our 100+ questions and gave us a lot of great suggestions and ideas. Plus the food at Jacques is to die for. So many of our guests talked about how amazing the food was at cocktail hour and the reception. We also had our ceremony in the garden out front, which made it very easy for the whole event. I would highly recommend for their exceptional staff, great value, delicious food, and great spaces for any event.
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    Amy M. Sent on 05/28/2019
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    Jacques Reception Center is perfect!

    WOW WOW WOW! My husband and I visited over 20 venues across New Jersey. Jacques was our last and final stop! Aimee is so easy to communicate with and will accommodate any of your wants/needs. Jacques is the perfect venue for any event, large or small. We had about 130 people attend our wedding and we used the full ballroom, which is beautiful. Aimee worked with us on pricing, menu options, layout, etc. She will give her honest opinion and will never guide you in the wrong direction.

    Jacques provides candelabra centerpieces that are so pretty and add a nice touch to the room. The top candle can also come off and flowers can be placed on top. We decided to put flowers on top of the candelabra on every other table. Jacques also has a photo booth that can be used for your event! Props were provided and there was a person who stayed with the photobooth all night and helped people put pictures into an album. At the end of the night they even gave us a flashdrive with all of the pictures!

    The food...I read tons of reviews about how great the food was, but I had never been to an event here before. Going to the bridal show really helped a lot with this because there was a full cocktail hour! For our cocktail hour, we had three stations (The Wok was a HUGE hit), h'dourves, and chafing dishes. We customized some of the food which was a nice touch! The tortellini with vodka sauce was out of this world! I wish I could eat that every day!
    During the reception, we had the fruit cups which was very cute and delicious, followed by the salad, and either Champagne Chicken, Chateaubriand, or Salmon. Everyone loved all of it. The dessert was amazing! A cake was included with our package and it was delicious and absolutely beautiful. The d'oeuvres dessert was sooooo good. The nutella cheesecake dumplings and the cookies and milk were huge hits!

    Jacques Reception Center is beautiful and Aimee made everything so special and perfect for us. Thank you!!!

    PS Special shout out to Lynn! She is a fantastic waitress that worked with us at the food tasting, bridal shower, and on the night of the wedding. She made sure that we always had something to eat and drink and gave us some great tips along the way! :)

    Jacques Reception Center's reply:

    We cant thank you enough for the wonderful review.. It truly was our pleasure meeting and working with you and Greg.. Its couples like you that make our Venue thrive. Best wishes to you both on a lifetime of happiness.. Cant wait to see pictures!!

    Best,
    Aimee
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    Teirra Sent on 04/12/2019
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    Aimee was so helpful

    Aimee went above and beyond to help us plan our day! Food was excellent! Everyone left full and satisfied

    Jacques Reception Center's reply:

    Hello Teirra,

    Thank you so much for your review.. I'm so glad that you and Ryan enjoyed your day.. It was a pleasure meeting and working with you. Congratulations and Best of luck to you both

    Aimee
  • Danielle
    Danielle Sent on 05/29/2019
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    Absolutely amazing experience

    Our wedding was fantastic. Aimee went above and beyond for us at every step of the way. We had Lynn for our tasting as well as for our bridal suite concierge, and could not have asked for someone more attentive. When it came time for my dress to be bustled and my bridal party was struggling to figure it out, Lynn jumped in without hesitation and helped make the process smooth. Planning the wedding with Aimee felt like being with one of our friends. She gives her honest opinion and will help you pick the perfect combination of items. From the mashed potato bar to the pork roll sandwiches on the way out the food was delectable. Jacques truly makes the most important day of your life feel like their most important day as well.
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    Erin Sent on 03/29/2018
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    I just read a review that was confusing to me. It gave a low rating, and honestly I have no idea how. Aimee is absolutely phenomenal and has been the only positive experience I have had through my whole wedding planning process. I had a nightmare with my ceremony hall who cancelled on me last minute and Aimee was amazing at accommodating and not only helped with the planning but also went above and beyond to keep me calm. I swear out of all of my vendors and out of all of the places I looked at preliminarily she was hands down the best!
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    Nicole Sent on 11/14/2017
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    Jacques Reception Center was the perfect venue for me! Aimee went out of her way to make sure everything was just right!! This venue is also affordable! Food is delicious too
  • SheroneAndAmy
    Sherone Sent on 11/19/2017
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    We really can't rave enough about Jacques! We have gotten such wonderful feedback from our guests about the food, the service, the atmosphere-- not a single complaint. We actually learned that one of our guests booked an event based on her experience at our wedding! We wholeheartedly agree with our guests regarding the above, but we obviously have additional experiences to rate. First, we have to say that you just can't get any better than Aimee at Jacques!!! She always made time for us and was really accommodating about working with our schedules and she helped us to get the most out of our budget. She gave us fantastic suggestions and advice, and if she tired of the frequent emails she received from one of us, she certainly never showed it. We are each very detail-oriented and (thankfully) so is Aimee: everything we asked of her was done just the way we wanted it and that was much appreciated. Jacques itself has a very elegant look and there are several options depending on what type & size wedding you are having. There's a lovely outdoor space, a really large ballroom which can be divided if need be, and a smaller event room. There might be more, but these are the rooms we've seen. We had our ceremony in the Tivoli Room with theater seating, and our reception in half of the Veneto Room. There was plenty of space to move around and plenty of room on the dance floor. We opted for a sweetheart table, which is pictured. We'd also like to address the lobby. Once again, quite elegant and welcoming: there are lovely chandeliers, a grand (or baby grand?) piano, floral arrangements, etc. There is also an cozy area with comfy chairs, a couch, and a fireplace. Jacques also has a bridal suite with a private bathroom, mirrors for preparations and touch-ups, and a table and chairs, in addition to a lounge area! The staff is very friendly, professional and efficient and truly take the worry out of your big day! Lots of food and budget options, too!
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    Daniel Sent on 07/18/2017
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    We live in Arizona and had our wedding at Jacques 07/15/17...it was absolutely amazing! The food was fantastic! The place was beautiful and everything was set up so wonderfully! Aimee went above and beyond and exceeded all of our expectations especially since we let her take control and set things up her way! I wouldn't change a thing! It was so easy to connect with Aimee and see her vision she was so personable. Thank you again Aimee and everyone at Jacques!
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    Masha Sent on 12/22/2016
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    Everything was amazing. Food was delicious, venue is beautiful and staff is wonderful. Aimee was coordinating everything and did a great job.

    Jacques Reception Center's reply:

    Hello Masha,
    Thank you so much. I had such a great time working with you. Cant wait to see pictures!

    Aimee
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    Pareen Sent on 07/28/2015
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    We found Jacques via a Google search and could not have been happier. Steve, the owner, was fair and reasonable when we were negotiating our contract and Aimee, the venue coordinator, was amazing from the second I reached out for an RFP to the very end of my reception. Our guests were amazed at the beautiful setting, friendly staff, and ease with which our entire day went off. We cannot say enough about this place - it's a hidden gem and we cannot give enough praise - they truly made our wedding day the best day ever.
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    Joanna Sent on 05/07/2015
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    Amazing food, beautiful venue, and amazing staff! We fell in love with Jacques the moment we set foot in the door. Amy is amazing to work with and goes above and beyond for her couples!
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    Rebecca Sent on 08/10/2014
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    My daughters wedding was held at Jacques Reception Center. The evening was perfect, food was excellent, wait staff and bar staff were fantastic. Our wedding planner Amy was right on top of things, made sure everything was in order and perfect for my daughters wedding.
  • User1604015 Sent on 05/01/2014
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    Aimee was absolutely wonderful! She went above and beyond to make our day extra special. I planned the wedding in less than a month and Aimee was there every step of the way. The staff was absolutely fantastic the night of the wedding and all of my guests had all positive comments. I couldn't ask for a more perfect wedding!! The ceremony was perfect and the reception was absolutely BEAUTIFUL! The food was AMAZING! The bartenders were EXCELLENT!
    I will definitely be having more events at Jacques!
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    Alicia Sent on 07/24/2012
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    I had my reception at Jacques on July 13 and I could not say enough positive things. Pattie made my life so easy the entire process. Anytime I had a question she got back to me very quickly and never made me feel like a pain. The day of the wedding the venue was set up perfectly and looked beautiful. Our food was delicious, the maitre'd was wonderful and the wait staff had everyone fed quickly and efficiently. I would absolutely recommend Jacques to anybody!
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    Danielle Sent on 01/07/2015
    4.9 out of 5 rating
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    We recently had our wedding at Jacques and it was a fabulous experience. I could not recommend them strongly enough.

    We actually chose Jacques as our venue after our previously chosen venue informed us that they would be closing before our wedding and therefore had to cancel our contract! Needless to say we were extremely panicked when we got that news, but Aimee and the staff at Jacques were fabulous to work with, and we immediately knew after speaking with them that we wanted to have our wedding there.

    Because we had spent half a year planning our wedding around another venue, we were in a unique situation. Everyone at Jacques was wonderful in helping us rearrange and adapt our plans to fit a new setting. We had several guests with allergies and dietary restrictions. Our biggest concern was several family members with celiac disease, but they were able to accommodate gluten-free meals and worked with us and our guests to make sure that everyone was able to enjoy the event. The food and service was fantastic, and the staff made sure we had absolutely everything we needed.

    There are only two things that I would suggest people keep in mind if using Jacques for an event: they do not set up ceremony decor if your are having a ceremony there, and if you have done your own centerpieces, they may not be able to set them up either depending on your design (as it can be difficult to be sure it is correct). This was only a slight snag for us as we had a morning wedding and it meant doing some complicated scheduling to get everything set up, but it didn't at all subtract from the amazing experience we had.
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    Janeen Sent on 11/06/2015
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    We had our wedding here on 8/26/16. Everything was amazing. The FOOD is out of this world. All of my guests are still raving about the New York Strip Steak, the chicken and waffles and the chicken wrapped in bacon! Aimee is amazing she worked with me every step of the way. She made sure that my husband and I actually ate our dinner. The only thing I was a little confused about was on rehearsal day, we kind of had to figure out how everyone was supposed to stand and walk on our own, but being in a bunch of weddings before, we figured it out! I would definitely recommend Jacques Reception Center for your wedding.

    Jacques Reception Center's reply:

    Hi Janeen,

    Thank you so much for the review. I am beyond delighted to be a part of your special day. Cant wait to start working on your menu! You're day is going to be awesome

    Aimee
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    Nirali Sent on 08/31/2012
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    A beautiful venue. We were very pleased with the overall setup on the day of.
  • User2596815 Sent on 05/04/2016
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    So for the most part our wedding was good, value was ok . We originally were set to have a outdoor wedding but we chose not to and they quickly changed the seating to inside. But the bad, with all our planning and such the cocktail hour was ok but myself an my bride requested certain things and never got any of them .. Also there was a sweet 16 next door and there DJ was so loud we could here it over ours. We specifically asked that if there was another venue booked an they said no. So we had kids and randome people walking into our wedding ..
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    Meissa Sent on 01/19/2014
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    My husband and I had our wedding at Jacques. The venue is beautiful, new and updated. The price we paid to get such a beautiful room, at such a beautiful updated venue was reasonable. The food was really great. One of the greatest sources of confusion for me, was that we had been told to drop off our wedding arch and this sort of thing before the wedding so that they could set it up. Well when my guest arrived before the wedding the office staff said they don't do decorating. My guests wound up setting things up, causing a lot of stress. It was disappointing to hear. The other thing was the women who they assigned to help us with the wedding didn't seem all the friendly.
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    Kendra Sent on 03/29/2018
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    I have not had my wedding at this venue, however, my fiance and I have been reaching out to different venues to get an idea of pricing and book a tour. Based on the pictures this venue was definitely on top of my list. However, I must say the responsiveness in reaching out for pricing is beyond disappointing. Through wedding wire I sent a message to get pricing and it has now been over a week with no response. I do understand that businesses are busy, but to see that my message has been read, and still no response! I have even tried calling the venue and the phone just rang and rang.

    I can only imagine how the service was if we were to book with this venue!

    Jacques Reception Center's reply:

    Hi Kendra,

    My apologies Kendra! I would be so delighted to help you in anyway I can. I can easily be reached on my cell at any time, 908-601-3188 I do look forward to hearing back to you! Congratulations to you and your finance on your engagement.. Its certainly an exciting time and you shouldn't be stressed about someone not getting back to you.. Again my apologies!

    Regards,
    Aimee Newby
    Catering Sales Manager
    732-495-2600 ext 342
    www.jacquescatering.com
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