Hot Chocolates 4.9 out of 5.0 4.9/5.0
Where Everything Tastes as Good as it Looks!
181 W. Harwood Rd., Hurst, TX 76054
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817-282-9400
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Overall Rating
Quality of Service:
   4.9 out of 5.0 (4.9/5.0)
Responsiveness:
   4.8 out of 5.0 (4.9/5.0)
Professionalism:
   4.8 out of 5.0 (4.9/5.0)
Value For Cost:
   4.9 out of 5.0 (4.9/5.0)
Flexibility:
   4.9 out of 5.0 (4.9/5.0)

Endorsements
"Hot Chocolates is an anomaly in this business. I speak from experience when I say most wedding cakes are beautiful and tasteless. It's like they either know how to make them pretty, or they know how to make them yummy, but they don't know how to do both. However, Hot Chocolates has fignured out how to do what nobody else can... make them good AND gorgeous. When you are ready to have a cake people rave about looking at AND EATING, call these ladies. You won't be disappointed!"
"Hot Chocolates has great tasting cakes, beautiful wedding cakes and grooms cakes. Also check them out for bachelorette cakes too. You will love their service."
"Hot Chocolates is absolutely fabulous! They are kind, responsive, professional, and have a superb product. Whenever a bride asks me if I know of any good cake resources, I always point them to Hot Chocolates. And yes, their cakes really are as yummy as they look."

 
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Tracey
Wedding: 06/14/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

All I can say is YUM!!! I loved doing all the cake sampling with them! Lori gave me a cupcake of each type, and big dollops of frosting and fillings. It was fun to say the least, and everything was so good it was hard to choose! I finally chose the almond white cake with chocolate frosting, and had her do a design on the outside. I gave her a copy of my wedding invitation, which had beautiful white elaborate swirls. I could not believe what a fantastic job she did in getting it JUST right, and even better than I pictured. The cake was beautiful, and the taste was so good-- everyone loved it.

Reviewed On:
07/24/2008

Services Used:
Wedding Cake

Marti
Wedding: 05/24/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The cakes were beautiful and tasted amazing!! They were perfectly displayed and set-up when we got there. They were able to incorporate the motif from our invitations. We could not have gotten more perfect or better tasting cakes anywhere, and we tasted at some of the most well-known bakers in the Ft. Worth area.

Reviewed On:
12/05/2008

Services Used:
Wedding Cake

deidreb
Wedding: 05/18/2008
Reviews: 5
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The most delicious cakes! We used them for my bachelorette party, 30ths Bday & wedding cake. Absolutely stunning in appearance and taste.

Reviewed On:
10/02/2008

Services Used:
Wedding Cake

mrw88
Wedding: 03/29/2008
Reviews: 4
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Hot Chocolates did a fantastic job with both the wedding cake and the groom's cake. I changed my cake flavors three times before the wedding and they never blinked an eye. They worked with me to design a beautiful cake that went perfect with my non-traditional cake topper. I was concerned about the grooms cake at first. I wanted a very intricate design from my fiances union workers logo. Hot Chocolates did such great work that his union buddies all took pictures of it. The women at Hot Chocolates are very sweet and very professional. I will continue to use them any time I want a delicious and beautiful cake. They also have amazing truffles!!

Reviewed On:
04/22/2008

Services Used:
Wedding Cake

tamada80
Wedding: 03/01/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Absolutely great! The cake looked and tasted great. Groom was so excited that his cake had so much detail in it to match his college ring. Guiness Fudge cake flavor is the best! They also made our guest favors and all the guest loved the truffles as well!

Reviewed On:
05/08/2008

Services Used:
Wedding Cake

mandy
Wedding: 02/29/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Hot Chocolates was perfect throughout the wedding process. I've been to weddings where the cake looks good but tastes horrible. Not the case with Hot Chocolates - my husband doesn't even like cake but always loves any chance to have a Hot Chocolates product. We had an unusual request for our groom's cake and they were able to come up with a creative idea that people are still talking about. As a result of my experience with Hot Chocolates, I now use them for every occasion - birthdays, family gatherings, etc. The staff is kind and courteous and work with you to ensure that your vision is brought to life. I highly recommend them to any couple getting married.

Reviewed On:
12/05/2008

Services Used:
Wedding Cake

Marie
Wedding: 10/13/2007
Reviews: 5
4.7
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

I had gone to a friends wedding where they used Hot Chocolates and I was amazed! We went to the website where we were met with about 30 different flavor options. Very unique flavors like Dreamsicle (tastes just like the orange pushpops of my childhood) and mint chocolate chip and guiness fudge. As well as more traditional flavores of white, chocolate, Italian Cream. Myself, my fiance and my parents were very impressed! I went to the tasting with pictures in hand. She knew exactly what I wanted from each picture with little explination. We even took a picture of exactly what we wanted the grooms cake to look like. A design she had never done before and it came out GREAT. She was always available for questions and very accomidating to my needs. Highly recommend!

Reviewed On:
11/30/2007

Services Used:
Wedding Cake

Holly
Wedding: 08/18/2007
Reviews: 7
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I was very particular about what I wanted for my cake. The design I chose was from an internet photo and very elaborate. I was nervous about how the actual cake would look. When I walked into the reception room before the ceremony, I was floored. The cake was gorgeous! AND I paid a lot less per slice than other area bakers were charging. Highly recommended.

Reviewed On:
07/11/2008

Services Used:
Wedding Cake

Desiree
Wedding: 06/22/2007
Reviews: 5
4.1
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

They were wonderful for the most part. The cakes tasted great and looked exactly how we wanted them to. The only bad thing about them was that they broke our wedding flutes before the reception when they were setting up the cakes. They did not tell us that they did it and so we did not have time to replace them. Then when my mom went to ask them to pay to replace them they argued with her about them. They eventually paid, but the drama was just not necessary. The cakes are wonderful... just watch out for your toasting glasses!

Hot Chocolates responded with the following comments:

I truly appreciate your comments about the cakes we did for your wedding. I also want to sincerely apologize to you and your mother for the accident with the champagne flutes. I did knock them over while setting up your cake- I was newly pregnant and very clumsy, but fortunately everything else I broke during that time period belonged to me! I immediately spoke with James at Diamond Oaks about how to handle the situation, knowing that you would not have time to replace them in the hour or two before the ceremony. He told me he would use the Club’s flutes and would ask you to call me so I could do what was necessary to replace them; neither of us wanted to upset you so close to the start of the wedding. Please give your mother my sincerest apology for coming across as argumentative with her when she contacted me- that was never my intention and I was unaware that I came across that way to her. I did ask her about replacing only the broken flutes, and not the engraved vase that was unbroken, since I knew that I could get your exact flutes from a vendor of mine, however it was always my intention to do what I needed to in order to make things right for you. If there is anything you need from Hot Chocolates in the future, please let me know and I will take care of you personally. -Becky

Reviewed On:
07/28/2008

Services Used:
Wedding Cake

Amie
Wedding: 03/24/2007
Reviews: 3
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I didn't want the standard tiered wedding cake, but I knew I wanted something delicious. I found these ladies through a wedding show, and took my fiancee to a tasting. We were both blown away by not only the flavors available, but the variety of cake sizes and shapes. We settled on three squares of differing sizes and flavors: Grasshopper, Guinness Fudge, and a lemon cake with raspberry filling.
I also didn't want fondant, which they don't do, so they were perfect for us. The cakes showed up to the venue in perfect shape and beautifully decorated. And when it came time to cut into them and have a bite I was blown away by the moist goodness that awaited my guests! They were a dream to work with, and completely professional in every way. Lori is a great woman and will have years of success if they keep this up!

Reviewed On:
01/17/2008

Services Used:
Wedding Cake

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