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Weddings

Hilton Scranton Reviews

Hilton Scranton View more information

Reviews

4.8 out of 5 rating
41 Reviews
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95% Recommended by couples

Awards

41
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
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    Shauna M. Sent on 05/23/2021
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    Perfect Wedding Venue

    My husband and I cannot say enough great things about the Hilton Scranton & Conference Center. First off, great location! It's right in downtown Scranton, so there was a lot for our guests to do. We had our ceremony and reception there in May, 2021. Everything was perfect from the moment we decided to have our wedding there, through the actual wedding, and even after the wedding with a follow-up message from the Hilton about giving us free baseball tickets. Meghan, the wedding coordinator at the Hilton, was always extremely responsive and talked us through everything. When COVID hit, the Hilton was amazing, which is wonderful considering horror stories I heard about other wedding venues. The Hilton said we could do whatever we wanted as far as postponing or cancelling. We postponed and had our wedding 7 months after our original date. The Hilton had plenty of safety protocols in place and did everything we wanted to make our wedding go off without a hitch, safely. Any questions we had, Meghan was there. Her coworkers, Dee and Joe, were wonderful too. Then, the day of the wedding, everything was perfect! Every piece of decor looked great and was exactly where we wanted it. All the little details that we had previously mentioned about the ceremony and reception were executed. The Hilton did not miss a beat. They made our vision come to life. It was the most fun, incredible, day of our lives.
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    Alycia Sent on 11/19/2019
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    Yassssssss queeeen!

    I haven’t stopped getting compliments about our wedding! Everything was perfect and it was the most fun time anyone’s has had. Meghan was the best with organizing and making my picture come to life! Best day ever!
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    Kristal Sent on 06/26/2019
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    They made sure our day was perfect and exactly how we wanted it

    We worked with Meghan throughout the wedding planning process and she was amazing. She was very responsive and flexible and knew what we were looking for. We had our ceremony at the Hilton as well and they ensured it was set up Friday to rehearse and included uplighting as well. It was beautiful!
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    Shannon Sent on 08/03/2019
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    Wonderful team, wonderful experience!

    We couldn't recommend Meghan and her team with greater enthusiasm. Each meeting, she was prepared and calm to answer all of our questions and help us orchestrate our exciting day. In the weeks close to our event, she was in close contact to make sure we knew exactly what would happen and how things would roll out. On the day of, she was right there every step of the way to make sure we were happy, fed, and enjoying ourselves! She is a collected young professional who handled this Type-A bride with ease. A+ experience!!
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    Lisa G. Sent on 12/10/2018
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    October Wedding

    My Husband and I had our wedding this past October. From start to finish, it was a pleasure working with the Hilton to put on a fabulous wedding! I had my ceremony as well as the reception here. While I was a little worried when the original coordinator had changed midway through planning--everything turned out absolutely perfect. Meghan and her catering team did an incredible job--I had so many compliments on the food (which if that is something you care about, The Hilton is definitely your best bet!) The spread during cocktail hour was amazing. They accommodated my signature drink option for hot spiked apple cider and it was delish! They were flexible with every detail and ensured that we were taken care of. All of the scheduling from ceremony to cocktail hour and reception went so smoothly. The staff was fantastic and the guests all had a great time! I would definitely recommend The Hilton.
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    Kelly Sent on 12/04/2018
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    Scranton Hilton and Conference Center

    We recently had our wedding at the Scranton Hilton and everything was perfect! Thanks to Meghan, the Hilton’s wedding coordinator, every moment was stress free for my husband and I. We had the rehearsal dinner, ceremony and reception all at the venue and everything was so elegant and exactly how we’d imagined it. All the staff were very professional and friendly and helped make our day unforgettable. The Scranton Hilton is a great place to have a wedding! Thanks again Meghan for everything!!!
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    Bridget Sent on 01/03/2018
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    Having my wedding at the Hilton in Scranton was the best decision I ever made. With much of my husband's family being out of town, I knew the hilton would be the perfect way to ring in the new year without having to worry about people getting from point A to point B. After my first meeting with Lacey Woodrow, the event coordinator, I felt that she was very friendly and knew what she was doing. Now looking back on booking our wedding at the Hilton in Scranton, I can't believe there was a time that I actually considered anywhere else.

    Lacey from the start makes you feel like she is your best friend looking forward to helping you plan your dream wedding. She is aware of your budget and is considerate in helping suggest ideas that are in your price range. She is so quick to respond to your emails and genuinely cares about your day going as you planned. Leading up to your day she is prompt on appointments and is organized in arranging all the details discussed.

    My dad was a man that had no clue about weddings. Lacey and the Hilton staff helped make this process so fun and enjoyable for my dad. They made sure to include him on all decisions and listen to his and my mom's questions and concerns. Lacey even made my dad a name tag that said assistant coordinator for the night of the wedding.

    The Hilton in Scranton goes above and beyond to not only give you the best wedding reception, but the best and most memorable wedding WEEKEND! The whole staff that worked that night from bartenders, cooks, servers, luggage helpers, shuttle drivers, housekeeping, front desk staff, and event coordinating staff work so hard to ensure that your every need is met. I even told my husband, when reflecting on our weekend, that the Hilton staff made us feel like royalty. They all congratulated us and knew us by name. Many of our guests have reached out to us the past few days to let us know how amazing their stay was and how awesome the food was. WE LOVE THE HILTON SCRANTON!!!!
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    Alyssa Sent on 12/03/2017
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    I can't compliment the Hilton enough for hosting our dream wedding reception on November 25th,2017. Everything was absolutely perfect from the cocktail hour to the reception. Lacey Woodrow was our wedding planner and she was awesome to work with throughout the whole planning process. She was very energetic and accommodating to all of our needs from the moment we met her. Her communication skills were great and she responded quickly to any questions or concerns that we may have had throughout the planning process. The Hilton staff went above and beyond for us especially the night of the wedding. It truly was a magical night that we will never forget. I would highly recommend the Hilton to any engaged couple looking for the perfect wedding venue :)
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    Maggie Sent on 11/02/2017
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    Lacey and the entire team at the Hilton helped to create an absolutely perfect wedding for my husband and me. They were great to work with and were very accommodating. I would absolutely recommend the Hilton!
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    Heather Sent on 08/13/2017
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    We just recently had our wedding at the Hilton and we're so happy with the outcome. Lacey from day one was so helpful and easy to work with. I am very organize and had everything done and planned for her to execute and she did an awesome job! We were both so happy with how our reception went from the cocktails to the food, decor, and music! All of the vendors worked so well with each other to make the day beautiful!
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    Deanna Sent on 02/03/2017
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    My expectations were beyond exceeded with the Hilton and their staff, especially Lacey Woodrow. As you can imagine my approach as a bride was very hands-on and Lacey was very responsive to every single e-mail and phone call or text, no matter how minute the detail or issue. Lacey was my right hand throughout my whole wedding process and I could not be more pleased. Everything from the cocktail hour to the final minutes of the reception were flawless (thank God). The food was delicious and the entire staff at the Hilton from the concierge desk to the servers were beyond helpful and friendly. Thank you so much to the Hilton as their staff,especially Lacey, for making my wedding dream come true! Lacey, thank you so much for all that you have done. I cannot put into words how grateful I was for you throughout the stressful process. I just love you! -DeAnna
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    Karina Sent on 01/21/2017
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    Our wedding was held at the Hilton in Scranton on December 30th, 2016. It was perfect! We chose to use the second floor lobby space for our cocktail reception because we liked the contemporary vibe that it had. We had a full band, two bars, a mix of traditional banquet tables, high-top tables, couches, and cocktail tables, and a buffet set out on the large granite with passed hors d'oeuvres as well. Our wedding planner was Lacey Woodrow, and she was just awesome! Lacey was easy to get a hold of, and responded quickly to emails. She was flexible, fun, and creative when planning for our wedding. We were so impressed when we finally saw our event space because she had added so many unique and beautiful touches. We were very happy with our decision to host our most special day at the Hilton. It was the perfect space for the contemporary, cocktail style reception that we had imagined.
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    Angeline Sent on 07/21/2016
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    My husband and I chose the Hilton Scranton Conference Center for our July 9, 2016 wedding. From the moment we toured the venue and met with Lacey Woodrow, the catering sales manager, we knew that the Hilton was the perfect place for our dream wedding. Lacey was extremely supportive throughout the entire wedding process, offering ideas, welcoming our suggestions and adding in all of our special touches and requests with ease. The entire process was enjoyable- not stressful as many people deem planning a wedding to be. Guests are still raving about the staff, the food, and the overall experience of our wedding at the Hilton. Anyone would be lucky to have Lacey on their team as they plan their big day!
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    Tiffany Sent on 05/29/2016
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    My wedding was absolutely perfect thanks the the Hilton!!! The staff, the food, the hotel suite, the ballroom, the service...everything! I couldn't be happier.
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    Laura Sent on 07/14/2016
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    We honestly can't say enough nice things about the Hilton, their staff, and their Catering Sales Manager, Lacey. They really made our dream wedding a reality and spent so much time and took so much care to make sure every detail we wanted was met. Everyone we dealt with at The Hilton (but especially Lacey!) was so friendly and willing to go above and beyond for us. The food was delicious, the venue was beautiful and the time we had was incredible! Wish we could do it all over again! If you have the opportunity to book a wedding with The Hilton Scranton, you will not be disappointed!
  • Valerie
    Valerie Sent on 04/16/2016
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    FANTASTIC! My fiancé and I booked a room here for the night before the wedding as well as the night of our wedding. I stayed the night before the wedding without the groom and all of the Bridesmaids met at the hotel Wedding Day morning to get ready in the room. Although not all of the bridesmaids had rooms at the hotel, they provided us ALL with transportation to the church which saved us HUNDREDS of $$ when we couldn't find a limo or transportation other than a CAB for just a drop of for all 8 of us. When my husband and I got back to the hotel room later that evening we found chocolate covered strawberries and a beautiful card for us. It was such a nice surprise. Everything was absolutely perfect! Thank you!
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    Amy Sent on 02/17/2016
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    Everyone should get married at the Hilton Scranton! We got married almost 2 months ago, and people are still telling me how the attitude, professionalism, and accommodation of the staff was unlike any other wedding they've ever been to. Every single person I came in contact with during my entire planning experience with the Hilton was incredibly helpful and extremely nice! I can't even put into words how amazing the Hilton (ESPECIALLY catering sales manager Lacey Woodrow) was to work with. Our wedding was more beautiful than I ever could have imagined, and none of it would have happened without the attentiveness and just general expertise of Lacey Woodrow. I seriously cannot say one bad thing about our entire experience with them.
  • User2549696 Sent on 03/08/2016
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    There are a lot of venues in the Scranton area. However, I don't know why you would consider any venue other than Hilton Scranton. Not only do they have two ballrooms to choose from depending on your budget and the number of guests but it's also the only modern venue in town AND they have overnight rooms and parking! Lacey was a dream to work with. She is bubbly, polite and understanding. She spent a lot of time showing us the ballrooms and foyer area for our cocktail hour as well as the different room types for our family to stay for a long weekend. Lacey also helped us choose our rehearsal dinner area (PJ's Pub) and our after wedding breakfast (Casey's Corner) within the hotel. With over 50 guestrooms all of our check ins were smooth, our rooms were large and clean and our guests enjoyed the pool, gym and on-site dining options. My husband and I chose to treat our guests to Southern cuisine. Chef helped us come up with a very unique menu and I was shocked at the amazing presentation and food quality. Our entire wedding party ventured down to PJ's Pub for an after party and no one had to drive under the influence which was super important to us! The service was incredible from the Front Desk to the housekeeping and serving staff for 3 days straight.
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    Madison Sent on 01/03/2016
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    Our wedding on October 24, 2015 was literally perfect. The staff of the Hilton Scranton is without a doubt one of the hardest working and compassionate groups of people I have ever encountered. The first stop on our venue search was the Hilton Scranton and Conference Center. We walked through the door and were immediately introduced to Lacey. If the gorgeous hard wood staircase, beautiful décor, and welcoming atmosphere weren't enough to win us over, Lacey certainly was. Lacey was personable, charming, and extremely knowledgeable! Any questions or concerns we had she was able to answer and reassure us, and if she couldn't at that moment she found out and followed up with us later. My father has been in the restaurant business for his entire life. So, as we were searching for the perfect venue, he had many concerns because we were inviting 515 people. I need to take a moment to really explain the VAST nature of this wedding. Not only did the Hilton Scranton have our very large wedding on October 24th, but they also had a large conference that morning that lasted until about 12 or 1 PM. With our wedding starting at 4, this meant a very tight time frame for the staff to work with. Everything went off without a hitch! We also had our ceremony in the Ballroom, which meant half of the room was set up for the ceremony while the other half was ready to flip once the ceremony was done. Kurt and Amanda the Banquet managers, Joe the Banquet Captain, Donnie the Chef, the front desk staff, and all of the wonderful servers really worked together to make sure everything went perfectly! I truly cannot say enough positive things to do all of them the justice they deserve. Lacey Woodrow Houck is the sweetest, most genuine, and helpful person you will ever meet. With her incredible work ethic and a staff that strives for perfection, you will see that the Hilton Scranton and Conference Center hits every event out of the park.
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    Jordan Sent on 10/16/2015
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    Prior to looking for wedding venues, my fiancée and I knew what we were looking for. The Hilton Scranton Conference Center met all of our needs. There was a beautiful prefunction space for our cocktail hour and an absolutely gorgeous ballroom for our reception. The location was also ideal for us. We had a lot of out of town guests and there were all able to stay at the location for an affordable rate. Now it is very important to say, while we knew the Hilton would meet our needs we were astounded by how far they absolutely surpassed our expectations! The Wedding market is very difficult to navigate, but Lacey Woodrow Houck made everything so easy. She was easily accessible, extremely knowledgeable and absolutely essential to making our day PERFECT! We had a private tasting of the wedding meal prior to choosing our menu, and were highly impressed on the wedding day with how wonderful the food was. The ballroom was absolutely beautiful. Lacey and the banquet staff at the Hilton are absolutely amazing. After the wedding, we received several compliments from the guests. They were so pleased with the service during the reception they were all leaving more tips. I heard so many whispers about how much people enjoyed the Hilton staff during the reception. There were also many compliments regarding the room service. Some out of town guests stayed the whole weekend and were so impressed with their rooms and the room service.
    Overall, I have nothing but good things to say about the Hilton for a wedding venue and their wonderful service. I highly recommend them!!!
  • User2307487 Sent on 09/09/2015
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    I had my wedding at the Hilton Scranton, I was beyond impressed with the quality of service that the staff offered. I have never before felt that each staff member was a friend of mine. They were compassionate, caring and extremely attentive. Everything from the food to the preparation for the wedding was phenomenal. Everyone could not believe how fantastic the food was and I agree! Everyone says brides don't get to eat at their weddings, well I did and I was so pleased with the quality in fact I couldn't stop eating. Lacey Woodrow helped me with coordinating my wedding and she was beyond amazing. She developed a sense for what I was looking for and helped to make it a reality. The wedding was perfect from start to finish. I stayed at the hotel for two days and everything about it was absolutely perfect. The staff knew my name by the end of the first day of my stay, that is incredible.
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    Mary Sent on 08/04/2015
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    My wedding was on August 1st 2015 at the Hilton in Scranton. It was absolutely amazing! I couldn't be happier, it was everything I had wanted and the staff is amazing and very organized!! Love them!
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    Hope Sent on 07/29/2015
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    Our wedding at the Hilton was wonderful. Lacey and other staff members helped us with everything imaginable prior to and during our event. All of our visions came to life! We could not have asked for a better rehearsal dinner and wedding reception.
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    Amy Sent on 07/02/2015
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    The entire staff really went above and beyond our expectations and catered to our needs and the needs of our quests. We will always recommend the Hilton Scranton as a wedding venue. Lacey was wonderful to work with! Such a fun and caring individual!

    Thank you for providing us with such a perfect day!!!!!
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