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Weddings

Hilton Garden Inn Raleigh-Cary Reviews

Hilton Garden Inn Raleigh-Cary

Hilton Garden Inn Raleigh-Cary

Cary, NC
4.8 out of 5 rating, 41 Reviews
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Reviews

4.8 out of 5 rating
41 Reviews
  • Quality of service
    4.8 out of 5 rating
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    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
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    4.8 out of 5 rating
92% Recommended by couples

Awards

41
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2016 Winner
  • Mable
    Mable B. Sent on 09/23/2022
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    Bullock/Boykin

    Devon Burnfield and the staff at the Hilton garden inn in Cary was wonderful, the food was amazing and the rooms were clean, the banquet facilities were wonderful and we had a great time celebrating my daughters wedding reception there, I recommend this place for events and stay

    Hilton Garden Inn Raleigh-Cary's reply:

    Thank you so much for the kind words, Mrs. Bullock! You all were a great group to work with! Kindly-Devon
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    Parita S. Sent on 06/19/2023
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    Indian Wedding - 4 Events @ Hilton Garden of Cary

    All I can say is this review does not do the venue and entire team any justice! My family and I looked into many venues in the area, but mostly hotels, so it would be convenient for out of town guests. Many of the hotels in the area are very pricey and do not budge on certain details. Right off the bat, the conversation with Claire at Hilton Garden was much easier and relaxed. She clearly walked us though pricing, details, and questions for my parents and me. After contracting, she let us know we'd be working with Devon. She made sure to transfer any knowledge over to Devon and give him some background on traditional Indian weddings so he was prepped with all the information he needed. He did not make any assumptions and asked all the right questions. Once we had a wedding planner, he worked with her directly and only pulled me in when needed. He was always a step ahead in coordinating details, logistics or asking questions.
    Devon always went the extra mile. Leading up to the wedding, he would spend ample time taking care of each question or request coming from me and my planner. During the wedding, he was always there whether it was checking in our guests, tending to the vendors, or ensuring everything was going smoothly behind the scenes. He even stayed at the hotel overnight the whole wknd since we had so many back to back events that required overnight work from our vendors. He even hand delivered flowers for my hair to me at 5 am and delivered a special gift to my husband and I after our reception. The staff was always waiting on deck to support the "flips" between events so that there were no delays or hiccups. Devon would offer any and every option to us when it came to coordinating things in between events or during events (like ensuring enough chairs for guests to be seated but having additional seating where guests would later dine). I know other venues are typically not so forthcoming in trying to help their clients. I truly could not have asked for a better team and venue for my wedding! I highly recommend the Hilton Garden Inn of Cary for any event you are having!
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  • R
    Ramona C. Sent on 09/11/2022
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    Fabulously Executed Wedding Weekend

    We recently married at the Hilton Garden Inn Cary (ceremony & reception), and I wanted to leave a few words that may help other couples as they make their venue decision. I started planning our wedding while living outside the U.S and it was important to me, to have a venue that offered packages with many inclusions, so that I would not need to piece-meal together various items/services, as I was unfamiliar with the area (not being from here).
    HGI Cary offered many desirable packages and we found one that fit our needs.
    As a wedding planner myself, I was very much involved in all the details however, I was VERY pleased with our point of contact, the Event Sales & Catering Manager, Devon Burnfield. Devon was very hands on and available for any and all questions big or small, he was efficient and timely in all responses and always so helpful and pleasant! As we had many out of state and out of country guests, we booked a room block for our wedding weekend. Our guests were well looked after at the Hilton Garden Inn, and the staff was so helpful and accommodating with any issues that arose. Location wise, they are located close to many stores and restaurants which made it easy for guests if they required any last-minute shopping or alternate food choices.
    The Garden Grille offers a wonderful, full breakfast menu which my guests enjoyed each morning, and the wait staff were very friendly and efficient.
    I, personally, really enjoyed working with Devon on the planning aspect and it was a joy to see it all come to life on our wedding day! I would definitely recommend this venue to anyone looking for a nice "all-in-one" to keep things easy and streamlined, not only for their guests for themselves as well.
    My only regret is that we can't repeat the whole day one more time, just to experience it all again! :-)
  • A
    Ashiya H. Sent on 08/28/2022
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    Magical Wedding 08/20/2022

    First let me start by saying, that the Hilton Garden Inn in Cary NC was the perfect fit for myself and my fiancé (now Husband) vision for our special day. The professionalism we received from the very first point of contact when setting up the venue tour till the end was very professional. The tour of the venue won us over. The packages provided offered so many complimentary items such as uplighting, complimentary bridal suite for the night before and night of wedding, discounted guest rooms, linen and etc. This venue really gives you your monies worth. The grounds are so nice. Devon our coordinator at the venue, kept us up to date with all the information and answered all of our questions. It was truly a pleasure to work with him. If you really want a all inclusive elegant experience, please consider the Hilton Garden Inn in Cary NC,

    Hilton Garden Inn Raleigh-Cary's reply:

    Thank you so much Ashiya for your kind words! We loved having you guys for your special day!! Kindly-Devon
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    Subroto N. Sent on 08/22/2022
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    wonderful experience

    We made a very wise and intelligent choice when we decide to host our son's wedding reception at Hilton Garden Inn- Raleigh/Cary. Devon Burnfield did a marvelous job handling all the details. He gave us a lot of new ideas that made the entire event spectacular. Devon was meticulous and took care of each and every minute details without wasting any time. He was open to suggestions and changes and handled them well. Above all, he was extremely patient and made the entire planning phase very stress free. I would definitely love to have him as our coordinator for any future events. The entire staff at Hilton was very professional and our guests enjoyed their stay there.

    Hilton Garden Inn Raleigh-Cary's reply:

    Thank you so much for the fantastic review and kind words! You all were so great to work with! Kindly -Devon
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    Daisy J. Sent on 08/29/2022
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    Haizel & Colin's wedding July 30, 2022

    Our daughter's wedding at Hilton Carry NC went beyond our expectations. We were little apprehensive about the whole event as the Bride's Parents, as we were all travelling from NY to NC for the wedding. Hats off to Event & catering Manager Devon Burnfield who took care of every detail, instant response to all emails, text messages and hundreds of phone calls between Feb & July 2022. Devon took special care of all our last minute requests. As the host of a big Indian wedding, with 187 guests travelling from all over US, India and the Middle East, everyone was so happy with the stay at the hotel as well as the pre wedding party and the wedding reception for the entire guests. What touched us the most was the delicious food, especially the Indian delicacies cooked by Hilton's own Chef, are still being craved by many of our guests. As parents of the Bride, the wedding was a very fulfilling experience for us with good memories to cherish. We believe Mr Devon Burnfield will be an asset to the Hilton Group
  • Christin
    Christin Sent on 05/23/2022
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    Amazing Service

    I recently planned a wedding hosted at Hilton Garden Inn in Cary, and WOW! the entire team was absolutely wonderful! They were so good about prompt team work, a quick flip, amazing food and extraordinary customer service! I highly recommend this venue! We can't wait to work with them again!

    Hilton Garden Inn Raleigh-Cary's reply:

    Christin,

    Thank you for your kind review! I enjoyed working with you and look forward to continuing our partnership! :)

    Best,
    Jenna
  • C
    Colin W. Sent on 06/03/2022
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    What a wedding

    We had Jenna as our salesperson and our event person. In our initial conversations, she was very helpful and thoughtful in her responses. We were sold on the venue after 1 visit. We made monthly payments instead the deposit and then paying the balance. That was an easy process and worked out best for us. We had to change the date due to covid and that worked out for us as well.

    The wedding came out just as sold to us. Most of what we needed was covered and included in the price. That also made it a good choice because we didn’t have so many vendors to deal with. Big shouts to Jenna and all the Hilton staff for making our day great.

    We also used the Hilton points we earned for our honeymoon. Double whammy!!

    Hilton Garden Inn Raleigh-Cary's reply:

    Colin and Bre,

    Thank you for your review! Your kind words made my day. :) The past two years working with you both were an absolute pleasure. I will miss our meetings as you always kept me laughing. Stay in touch!!!

    Best,
    Jenna
  • Catrina
    Catrina R. Sent on 05/04/2023
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    Great venue

    Jenna and Stephanie and staff at the venue did a great job in responding and helping me feel comfortable as the day of coordinator for my client.

    Hilton Garden Inn Raleigh-Cary's reply:

    That you Catrina! You were wonderful to work with and we are delighted you had a nice experience here at our venue!
  • J
    Jessica C. Sent on 03/15/2022
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    Beautiful Wedding Day!

    I am so glad that my husband and I decided to have our wedding at the Hilton Garden Inn! The wedding day went well and Jenna was an absolute pleasant to work with and we appreciate her for being very organized, attentive to our needs, and detail orientated. I highly recommend having your wedding at the Hilton!

    Hilton Garden Inn Raleigh-Cary's reply:

    Hey Jessica,

    Thank you for the review and your kind words! I really enjoyed working with you, Ifeanyi and Arnetta and I hope you will keep us in mind for any future special occasions. :)

    Best,
    Jenna and the Hilton Garden Inn Team
  • J
    Jacob Sent on 11/02/2021
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    Great Experience

    It was the 2nd greatest decision of my life. Highly recommended in terms of value, space, quality, and professionalism.

    Hilton Garden Inn Raleigh-Cary's reply:

    Jacob,

    Thank you for your kind review! We wish you and Gretchen a lifetime of happiness!

    Very best,
    Jenna and the Hilton Garden Inn Team
  • J
    Justin L. Sent on 08/24/2021
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    Wedding that was amazing!

    Choosing a venue was a hard choice but the hospitality and customer service that was offered at the Hilton Raleigh-Cary was truly outstanding. My guest were able to feel at home, while being able to relax and enjoy a weekend centered around us. The day of our event Jenna and the whole staff was a great help, especially in transitioning our ceremony into our reception. Gregg who was also apart of the staff was a tremendous help with getting anything that our guest needed that weekend. The food was amazing, and guest are still talking about how all three meal choices were delicious and they would love to return to eat at the restaurant in the lobby. Our package came with the option to choose our own table cloths, and napkins for each table. Overall this was the best experience that two grooms could ever ask for. Thank you again to the entire staff at the Hilton Garden Inn Raleigh-Cary!

    Hilton Garden Inn Raleigh-Cary's reply:

    Justin and Marcus,

    Thank you for the review. Your kind words made my day! Thank you for being an absolute pleasure to work with. I truly could not have imagined a more seamless experience or beautiful day. We wish you a blessed marriage and a lifetime of happiness!

    Best,
    Jenna and the Hilton Garden Inn Team
  • Valyncia
    Valyncia P. Sent on 08/18/2021
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    Wedding Planner

    Phenomenal hotel and staff! Jenna, it was a pleasure working directly with you. Thank you for being responsive with all emails and exceeding my customer service expectations. I look forward to working with you again soon.

    Hilton Garden Inn Raleigh-Cary's reply:

    Hi Valyncia,

    Thank you for your kind words! I very much enjoyed working with you to plan Justin & Marcus' special day and look forward to working with you again in the future!

    Best,
    Jenna and the Hilton Garden Inn Team
  • B
    Brea T. Sent on 09/20/2021
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    The best venue for a wedding!!

    I am so glad my husband and I decided to have our wedding at the Hilton-Garden Inn. Our wedding was absolutely beautiful and our guest raved about the professionalism, friendly staff, and cleanliness of the hotel. Our wedding coordinator “Jenna” made us feel comfortable, at-ease, and did a great job planning our big day. Jenna and the team was attentive “On It” and made planning our wedding easy. I highly recommend this venue. Everything was perfect! Whenever I sent emails or had questions the entire team responded promptly. The food was also great; which was catered through the hotel. I’m so glad we choose this hotel 10+stars.

    Hilton Garden Inn Raleigh-Cary's reply:

    Brea,

    Thank you for your kind words and review! You and Damian were an absolute pleasure to work with and the day could not have turned out more beautiful. We wish you a blessed marriage and a lifetime of happiness!

    Best,
    Jenna and the Hilton Garden Inn Team
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    Ever-Be C. Sent on 06/14/2021
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    Amazing Staff!

    My clients had their wedding here and it was beautiful, amazing, and such a breeze working with Jenna, and her team. Their flexibility and professionalism was excellent, and they helped made the transitional process of transferring chairs from ceremony to reception a breeze and in a timely manner. I definitely recommend using Hilton Garden Inn Raleigh-Cary as a venue for your event. Thank you so much for all your hardwork, Jenna. It was a pleasure working with you.

    Hilton Garden Inn Raleigh-Cary's reply:

    Cecilia,

    Thank you very much for your kind words! You were an absolute pleasure to work with and Salomey's wedding could not have been more perfect thanks to your expertise in planning and design. I look forward to working with you again in the future!

    Best,
    Jenna and the Hilton Garden Inn Team
  • S
    Salomey A. Sent on 06/14/2021
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    Great wedding venue!

    We recently had our wedding here, 06/05. After touring many venues, we chose Hilton Garden Inn Raleigh-Cary because the place was beautiful and it met all our needs. We had our ceremony in the pre-function area and the reception in the ballroom. The food was amazing too! Jenna in particular, was an awesome person to work with. She answered all my questions either through email, text, or phone calls. She also made it very easy for my wedding planners during a whole year of planning and in the midst of a pandemic. The guests at the wedding were happy with their stay at the hotel and they wouldn’t stop talking about the great customer service they received.
    Would definitely recommend!

    Hilton Garden Inn Raleigh-Cary's reply:

    Salomey,

    We appreciate your kind words and review more than you know! You were such a delight to work with and we are grateful to have been a part of such a special day for you, Matthew and your families. Congratulations again and best wishes for a blessed marriage!

    Best,
    Jenna and the Hilton Garden Inn Team
  • Victoria
    Victoria S. Sent on 04/07/2021
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    Highly Recommend this amazing place!!

    We had an amazing experience with the Hilton Garden Inn Raleigh-Cary!! It's a long one, but it's worth the read, I promise :)
    My mom and I did a lot of research on venues prior to visiting. This was the second venue that I looked at, and it was love at first sight! Jenna helped us through the entire process... She welcomed us from the first email my mom wrote her. Side note, my mom lives overseas, and Jenna made everything so easy for us; she was quick to answer emails, being friendly and very professional. We're so grateful we got to work with her through all of this.
    We got married in Nov 2020, and as y'all know/can imagine, so many things were uncertain during our planning with all the restrictions for covid... And still, Jenna made us feel calm in the midst of the storm, I couldn't thank her enough!
    Here, your wedding can be as simple as you'd like, or as sophisticated as you want! Also, this is a one stop shop, which is what I needed, with my parents living overseas and me working full time, I just didn't have the time to go after all the vendors, which is the scenario at a lot of other places.
    There are quite a few perks to having your wedding here, just look at their package options.
    All of our family/out of town guests stayed at the hotel, and I only heard compliments on the location and having everything right there, and the staff during their stay.
    Also, The entire staff treat you like you're royalty, it truly is amazing!
    We cannot thank Jenna enough for making the entire process so smooth and for her being so easy to work with, and fun too!!!
    Thank you to the staff at Hilton Garden Inn Raleigh-Cary for making our Wedding day Perfect!

    Hilton Garden Inn Raleigh-Cary's reply:

    Victoria,

    Thank you so very much for your kind review! You, Troy and your wonderful families were a pleasure to work with. We wish you a blessed marriage and a lifetime of happiness!

    Best,
    Jenna and the Hilton Garden Inn Team
  • TANISHA
    Tanisha H. Sent on 05/05/2020
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    If you are looking for perfection, come here

    In February 2020 i had the most amazing 50th birthday celebration for my husband. It was absolutely "perfect!!" you may say, why was it so perfect? The service and professionalism of the staff at the Hilton Garden in was stellar. They were attentive, detail oriented, nice, they smiled and just made the event such a joy. All of our family and friends still rave about this celebration to this day. I would be remised if i did not give a HUGE shout out to the CHEF and his culinary staff. The food and appetizers were superb. The guests cleaned their plates. To say the least, I wish I had another event to plan just so I could go back again and celebrate. Jenna Light you ROCK!! Hilton Garden Inn Event Staff you are AMAZING!!
  • Morgan
    Morgan Sent on 08/30/2016
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    My event hasnt happened yet BUT the entire team is attentive and extremely helpful with answering questions. I booked with LaTesha but Brittany took over and she has been so helpful. Im really looking forward to our reception. So far things have been stress free!!
  • A
    Allison Sent on 07/30/2016
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    I held my wedding both ceremony and reception at the Hilton Garden Inn Raleigh-Cary. After looking at numerous hotels, I knew this was the one. I loved it. Very warm and earthy feeling. The ballrooms are located at the other end of the hotel so away from other guests and noise, Etc. I had my ceremony in two sections of the ballroom and then opened up all 4 for my reception. I mostly decorated the ceremony myself, with bows on the chairs and flower petals and tule. The reception was beautiful, the linens and napkins I had chosen brought the room to life. I also got uplighting from my DJ which gave the room the extra pop of color I wanted! The team is wonderful to work with, I originally booked with Latesha, and Brittany held my final meeting. Their chef and bartender are amazing also! Their team is friendly and professional. Willing to answer phone calls and emails and be in constant contact to answer any questions I may have had. If you like the spot - go for it! My wedding was the best day ever!

    Hilton Garden Inn Raleigh-Cary's reply:

    Thank you so much for your feedback Allison! Both Latesha and myself (Brittany) enjoyed working with you to help make your wedding dreams a reality. You were a pure delight to work with the entire way. We appreciate that you took the time to write your review. We wish you and your husband a lifetime of love and happiness!
  • D
    D Sent on 08/03/2016
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    We had a great time on the wedding day. Bridal party had a separate room after the ceremony for a special cocktail hour. The cocktail hour for the guests was great- appetizers and open bar was very well done. Choice of steak or chicken for dinner- best steak I've had at any affair in a long time.
    Glad my daughter picked Hilton Gardens. The party was also very reasonably priced!

    Hilton Garden Inn Raleigh-Cary's reply:

    Thank you so much for taking the time to write your review. We always strive to exceed our guests expectations! Our staff enjoyed the time with your family, and were honored to be a part of your daughter's wedding. Your feedback is important to us, and we value your family's business and selection of our property for your daughter's wedding.
  • User2766845 Sent on 09/13/2016
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    The HIGHEST level of excellent customer service! Brittany ensured every detail was carried out to perfection. The food was excellent, the staff was incredible, the venue was beautiful. We wanted a place that could hold both the ceremony and reception in the same location without doing a flip. So we held the ceremony in the pre-function area and the reception in the ballroom (they also had the option of having the ceremony in part of the ballroom and the reception in the other sections of the ballroom).

    We had many guests stay at the Hilton Garden Inn while the guys and a few other guests stayed at the Doubletree across the parking lot. Both hotels were extremely accommodating to our MANY requests; the manager at Doubletree even went out and purchased a shower mat for one of our guest using a handicap shower to ensure their safety. Every staff member we encountered was pleasant, helpful, and professional. Our favorite front desk staff member to bother was Michelle...she was awesome! She answered any questions we had and if she wasn't sure of how to answer she researched and got back to us.

    The hotel(s) are in a great location where there are many shops and restaurants conveniently located in walking distance. I had family come in from out of the country and friends and family from out of state but getting to shops was not a problem. There a shuttle available from the hotel to the nearby area. Movie theater across the road! With Doubletree being across the parking lot we were never worried about a shortage of rooms. The Hilton still had a private feel to it because of it not being directly on the main road.

    As the ceremony was beginning, Brittany was there to help keep me calm! She was amazing. My husband and I want to have another wedding just to be able to relive the day! Everything was above and beyond what we expected and I can't stop looking at my pictures and smiling about how great things went--largely in part because of Hilton Garden Inn in Cary.
  • User5776279 Sent on 10/21/2015
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    My experience with the Hilton Garden Inn was fantastic from beginning to end! I worked specifically with Latesha Evans and Jason Van Olst. I have to say Latesha was absolutely awesome! I'm sure I drove her nuts will all of my questions and changes; however, Latesha was patient, polite and extremely helpful...many times she would suggest things that I might need to think about that never even crossed my mind! The entire hotel staff were great to work with and they provided quite a few items for my reception and ceremony that a lot of other venues would charge you for such as: glass cylinders for the reception and cocktail tables, draping (extra charge but very reasonable), table settings (basic white), lighting and several other things. They provided a variety of pricing options and all of the options I reviewed included a room for the bride and groom on the night before and the night of the wedding.

    My husband and I were able to do food tastings prior to the wedding and given a couple of chances after changing our minds. The food ended up being very tasty; our guests are still talking about how great everything looked and the feeling of love that permeated throughout the hotel.

    Here's another little tidbit...they had several high school (I think) teams as guests during our time there and still everything went seamless with no interruptions. I will recommend them to anyone wanting a nice, beautiful, intimate setting for their nuptials.

    Signing Off For Now -
    The Kelly's 2015
  • K
    Kimberly Sent on 08/26/2015
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    I loved this venue. It was very beautiful and Latesha and her staff was very professional. My guest were very thrill and was pleased at this place. Thank you once again for helping to make my daughters dreams come true. I will let all my friends know about this place.
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