The employees are extremely helpful! One of them even remembered my wedding date, engagement date, and what ring I had by memory at my six month cleaning! I have been very impressed. My ring is PERFECT!
I loved my diamond engagement ring from Helzberg. It was a 1/3 carat princess cut solitaire on a 14kt yellow gold band. The price was very reasonable compared to other places. My husband and I shopped around and ended up getting our wedding bands from Helzberg as well. They were each plain 14kt yellow gold bands. We bought a lifetime warranty that stays in effect as long as you get your rings inspected every six months. They will also clean them for free as often as you wish, and re-shape any bent rings. If any part of the ring is lost, stolen, or destroyed, it will be replaced free. I think the warranty was an excellent deal for the money and I am very pleased with the quality of our rings and the professional service we always receive when we visit the Helzberg store.
My fiance was so impressed with Helzberg's after our first visit. It was before we got engaged, but I wanted to show him what style of ring I liked. The staff at Helzberg's made it a wonderful experience. They gave him a guy's guide to engagement rings and they personally explained to us the different qualities of diamonds. They also mailed him a thank you card for visiting the store. He didn't even look anywhere else after that. The service at Helzberg's is incredible!!
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