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  Reviews (10)    
4.8 out of 5.0
4.8
out of 5.0
Quality of Service:
 (5.0/5.0)
Responsiveness:
 (4.8/5.0)
Professionalism:
 (4.8/5.0)
Value:
 (4.8/5.0)
Flexibility:
 (4.8/5.0)
 
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Farrah
Wedding:
01/06/2012
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Beautiful rings!! They helped us find exactly what we wanted!
 
Hannah
Wedding:
12/30/2011
6 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Great service, although they LOST our rings after we ordered them and once they shipped into their store and they had to order new ones. I'm reviewing the one in the Woodlands Mall. The diamond engagement ring is beautiful and they definitely set it securely in with the prongs, because my diamonds don't budge at all. I like that I can get free cleanings whenever I like.
 
courtney
Wedding:
10/29/2011
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Loved the fast shipping and qulity!!
 
mrsrosen
Wedding:
03/12/2011
8 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
My husband and I visited several jewelers before choosing Helzberg. Unlike many of the others they were not pushy, and did not pressure us to buy. Not only did they have what I thought were the most classic timeless designs, but a fabulous lifetime warranty. I have already gotten my set resized once, and cleaned several times. Every time I have been there they are very helpful.
Value for cost they are slightly high, but they are usually located in malls. It is convenient but comes at a cost. Another small downside is they outsource the sizing and setting to a jeweler. They guarantee everything, but your ring does leave the store and sometimes can take a little longer than an on sight jeweler. However, I could not be happy with my rings.
 
Wendy
Wedding:
1+ year ago
10 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
We bought our wedding bands from them. LOVE them!!! Great service and value for our money.
 
wendy
Wedding:
09/11/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We got my engagement ring, band, and my husbands ring from here and the service was fantastic !! Loved the rings and could not have asked for better service!!
 
Wendy
Wedding:
09/11/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We got my engage ring, my band and my husbands wedding band from Helzberg and we will never shop anywhere else again. Excellent service and quality !! We love it !!
 
angeezy
Wedding:
04/09/2010
6 Reviews
4.5
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Jewelry
 
I purchased my husband's ring here and had trouble because of the type of metal we got. It was a new metal so not much was known about it like if engraving could be done or sizing down. This is where we had some issues but the manager at Helzberg kept contact with me and found a solution to engrave my husband's ring as I wanted. I was stressed and worried about not getting it in time or the engraving not working but he was very helpful and it all worked out. Just be sure to get all the facts cleared when buying a different metal like their new cobalt so you can get the best service. We both love the ring and the stress was worth it.
 
Kathleen
Wedding:
04/04/2009
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Helzberg is the best! They are super friendly and very attentive!
 
jamiemb76 and John
Wedding:
02/07/2009
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
LOVE THIS JEWELER! We got our rings and other wedding jewelry here. I recommend Helzberg to anyone who wants beautiful jewelry and great customer service.
 
4.8 out of 5.0
4.8
out of 5.0
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