Hawthorne Hotel Featured Vendor 4.7 out of 5.0 4.8/5.0
18 Washington Sq., West, Salem, MA 01970
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978-825-4357
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Overall Rating
Quality of Service:
   4.9 out of 5.0 (4.9/5.0)
Responsiveness:
   4.6 out of 5.0 (4.7/5.0)
Professionalism:
   4.8 out of 5.0 (4.8/5.0)
Value For Cost:
   4.6 out of 5.0 (4.6/5.0)
Flexibility:
   4.7 out of 5.0 (4.8/5.0)

 
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KatieOlive
Wedding: 05/01/2009
Reviews: 7
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

All of the staff at the Hawthorne were extremely professional and helpful. I didn't worry about a thing from the moment I booked with them. Everything they needed from me to make the wedding a success was clear and in writing for me. they have packages that provide you with everything from flowers to linens to the limo. all very good pricing for MA. They were excellent from start to finish.

Reviewed On:
05/14/2009

Services Used:
Ceremony & Reception Venue, Catering, Wedding Planning

Wendy
Wedding: 08/08/2008
Reviews: 10
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I had a wonderful experience with the Hawthorne from start to finish! They really epitomized professionalism and sincerity throughout the entire process. Christine helped us with our wedding and she walked me through everything. When I mentioned an interest in getting married at the PEM library during my first meeting, she phone over to Nathalia to see if I could go over right then. When I showed her a picture of the cake I wanted, I later found out she had sent it to the bakery for me. I can not recommend her enough! Our wedding was beautiful, fun, and exciting. Our guests really enjoyed themselves, as did my husband and I.

Reviewed On:
11/23/2008

Services Used:
Ceremony & Reception Venue, Catering

susanparks04
Wedding: 01/31/2004
Reviews: 3
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The event coordinators at the Hawthorne Hotel are fantastic and they really took great care of us from the moment we signed with them to the moment we checked out of our honeymoon suite. We opted for a cocktail hour during our photo time, and our guests still mention how good the food was (we got married in 2004). The food testing was a lot of fun, and they offer some items that are not your traditional chicken, fish or beef. If you can imagine, it, they're happy to work with you to make it happen. We had a brunch reception in their "book room" on the bottom level of the hotel, and it was fantastic. The food was great and the room looked beautiful. The DJ we chose was on the list of vendors recommended by the hotel, and he did a fantastic job. The hotel itself is really warm and inviting. My husband and I go back every year for our anniversary and meet for tea with our wedding coordinator (we've become friends over the years).

Reviewed On:
08/26/2008

Services Used:
Ceremony & Reception Venue, Catering, Wedding Cake, Event Rentals, Wedding Planning, Unique Services (Other)

Brooke and Tim
Wedding: 01/17/2004
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The staff at the Hawthorne Hotel was amazing! From the planning to the day of our reception, everything went very smoothly and we always felt they were on top of all the details. The venue is beautiful and they coordinated all of the food, including the cake, so we just had to snow up and enjoy ourselves. We had a great experience in every way!

Reviewed On:
05/11/2007

Services Used:
Ceremony & Reception Venue, Catering

Justin
Wedding: 01/24/2009
Reviews: 4
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We just had our wedding ceremony and reception at the Hawthorne Hotel in Salem, MA. Everything went great. The food was amazing, the service was great, and the room looked fantastic. The worked very closely with all of our vendors and the whole thing turned out perfect. We highly recommend them to anyone.

Reviewed On:
02/02/2009

Services Used:
Ceremony & Reception Venue

Courtne44
Wedding: 09/13/2008
Reviews: 1
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We had a wonderful wedding at the Hawthorne. They coordinated many of the vendors and I did not have to worry about any details on the day of the wedding. The coordinator arrived and handled everything. It was the most amazing day and they handled everything!

Many people commented that it was the best wedding they have ever been to. I highly suggest looking at the Hawthorne for your reception site.


The only thing I would suggest is the hotel sells out soon and we could not get additional rooms under our block because it was sold out. Therefore try to see if you can get more than normal room block if you have a lot of out of state guests.

Reviewed On:
12/08/2008

Services Used:
Ceremony & Reception Venue, Catering, Wedding Planning

Gillian
Wedding: 03/05/2005
Reviews: 1
4.4
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

I loved getting Married at the Hawthorne Hotel. It was beautiful and the Staff could not have been more helpful. Everything went perfectly and i highly recommend the Hawthorne to people who want to get married in Northern Mass. Also the The Hawthorne is a Hotel, so all of my out of town guests were able to stay there and not have to worry about traveling.

Reviewed On:
11/16/2007

Services Used:
Ceremony & Reception Venue, Catering

Jessica
Wedding: 08/08/2009
Reviews: 6
4.1
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

We did stations and they worked out great. Took some negotiating to get things perfect, but they came through in the end and it was fabulous.

Reviewed On:
08/26/2009

Services Used:
Catering