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Hawthorne Hotel
18 Washington Sq., West
Salem, MA 01970 (map)
Services: Ceremony, Reception, Rehearsal Dinner
On-site catering: Yes
Outside catering: No
Maximum capacity: 200
 
 
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4.8 out of 5.0
4.8
out of 5.0
Quality of Service:
 (5.0/5.0)
Responsiveness:
 (4.7/5.0)
Professionalism:
 (4.8/5.0)
Value:
 (4.7/5.0)
Flexibility:
 (4.8/5.0)
 
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jenerator5000
Wedding:
11/05/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
The Hawthorne Hotel is an amazing facility! I love the historic charm and beauty of this place. It's one of my favorite places in Salem!

Our wedding planner was incredible!!! She went over and above what I ever expected. Our wedding was absolutely amazing!

And let me tell you about the food...to die for!!!!
 
Alana
Wedding:
07/23/2010
6 Reviews
3.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Ceremony & Reception Venue
 
Well the planning went from bad to worse but everything worked out in the end.
First things first, If you get Lindsay as a planner - ask for someone else because she has no clue how to organize and won't give you correct information. But if you get Elizabeth (Lizzie) you are in the best care ever. Don't be afraid to contact Karen the director for any issues because she is great about working things out fairly. Just double check ALL details.

Overall the wedding went great and everything was gorgeous.
 
tsarkisian
Wedding:
05/29/2010
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
Ellegant, Amazing food, Beautiful surroundings and a cozy Bride & Groom suite.
I would suggest that anyone getting married consider the Hawthorne Hotel. Laura Abraham was amazing to work with. They helped to make our wedding day one to remember.
 
Stacey
Wedding:
03/27/2010
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake, Catering, Flowers & Decor, Wedding Planning
 
The food was to die for, all of our friends keep complimening how excellent everything was at our wedding!
 
Jessica
Wedding:
08/08/2009
6 Reviews
4.1
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Catering
 
We did stations and they worked out great. Took some negotiating to get things perfect, but they came through in the end and it was fabulous.
 
KatieOlive
Wedding:
05/01/2009
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering, Wedding Planning, Ceremony & Reception Venue
 
All of the staff at the Hawthorne were extremely professional and helpful. I didn't worry about a thing from the moment I booked with them. Everything they needed from me to make the wedding a success was clear and in writing for me. they have packages that provide you with everything from flowers to linens to the limo. all very good pricing for MA. They were excellent from start to finish.
 
Justin
Wedding:
01/24/2009
4 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
We just had our wedding ceremony and reception at the Hawthorne Hotel in Salem, MA. Everything went great. The food was amazing, the service was great, and the room looked fantastic. The worked very closely with all of our vendors and the whole thing turned out perfect. We highly recommend them to anyone.
 
Kbsav
Wedding:
09/14/2008
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake, Catering, Flowers & Decor, Wedding Planning, Transportation, Ceremony & Reception Venue
 
The Hawthorne Hotel was a beautiful and elegant setting for our wedding. Everyone was so helpful and the food was absolutely delicious even though it had to be held for more than an hour because we were running late.
 
Courtne44
Wedding:
09/13/2008
1 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering, Wedding Planning, Ceremony & Reception Venue
 
We had a wonderful wedding at the Hawthorne. They coordinated many of the vendors and I did not have to worry about any details on the day of the wedding. The coordinator arrived and handled everything. It was the most amazing day and they handled everything!

Many people commented that it was the best wedding they have ever been to. I highly suggest looking at the Hawthorne for your reception site.


The only thing I would suggest is the hotel sells out soon and we could not get additional rooms under our block because it was sold out. Therefore try to see if you can get more than normal room block if you have a lot of out of state guests.
 
kalane99
Wedding:
08/30/2008
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
We had a FANTASTIC wedding at the Hawthorne. They were very professional and flexible. I have absolutely no complaints. In fact, several people said it was the best wedding that they had ever been to.
 
Wendy
Wedding:
08/08/2008
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering, Ceremony & Reception Venue
 
I had a wonderful experience with the Hawthorne from start to finish! They really epitomized professionalism and sincerity throughout the entire process. Christine helped us with our wedding and she walked me through everything. When I mentioned an interest in getting married at the PEM library during my first meeting, she phone over to Nathalia to see if I could go over right then. When I showed her a picture of the cake I wanted, I later found out she had sent it to the bakery for me. I can not recommend her enough! Our wedding was beautiful, fun, and exciting. Our guests really enjoyed themselves, as did my husband and I.
 
melissaks
Wedding:
04/11/2008
2 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
Loved it here! Everything was taken care of for me! I just had to provide some information and they did the rest.
 
Gillian
Wedding:
03/05/2005
1 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Catering, Ceremony & Reception Venue
 
I loved getting Married at the Hawthorne Hotel. It was beautiful and the Staff could not have been more helpful. Everything went perfectly and i highly recommend the Hawthorne to people who want to get married in Northern Mass. Also the The Hawthorne is a Hotel, so all of my out of town guests were able to stay there and not have to worry about traveling.
 
susanparks04
Wedding:
01/31/2004
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake, Catering, Wedding Planning, Event Rentals, Ceremony & Reception Venue, Unique Services (Other)
 
The event coordinators at the Hawthorne Hotel are fantastic and they really took great care of us from the moment we signed with them to the moment we checked out of our honeymoon suite. We opted for a cocktail hour during our photo time, and our guests still mention how good the food was (we got married in 2004). The food testing was a lot of fun, and they offer some items that are not your traditional chicken, fish or beef. If you can imagine, it, they're happy to work with you to make it happen. We had a brunch reception in their "book room" on the bottom level of the hotel, and it was fantastic. The food was great and the room looked beautiful. The DJ we chose was on the list of vendors recommended by the hotel, and he did a fantastic job. The hotel itself is really warm and inviting. My husband and I go back every year for our anniversary and meet for tea with our wedding coordinator (we've become friends over the years).
 
Brooke and Tim
Wedding:
01/17/2004
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering, Ceremony & Reception Venue
 
The staff at the Hawthorne Hotel was amazing! From the planning to the day of our reception, everything went very smoothly and we always felt they were on top of all the details. The venue is beautiful and they coordinated all of the food, including the cake, so we just had to snow up and enjoy ourselves. We had a great experience in every way!
 
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4.8 out of 5.0
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