Glory House Catering Co. 4.6 out of 5.0 4.7/5.0
"Turning Your Vision Into a Glorious Party"
109 S. Main Street, Irving, TX 75060
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972-259-1123
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Overall Rating
Quality of Service:
   4.6 out of 5.0 (4.7/5.0)
Responsiveness:
   4.7 out of 5.0 (4.8/5.0)
Professionalism:
   4.6 out of 5.0 (4.7/5.0)
Value For Cost:
   4.5 out of 5.0 (4.6/5.0)
Flexibility:
   4.7 out of 5.0 (4.8/5.0)

 
<<12>>
Sort By:
Charlsye Lewis
Wedding: 10/24/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Jo Ann and her staff at Glory House were top-notch! I had several other meetings with very well-known, high-end caterers in the DFW area, and they either let me meet with an inexperienced sales person or they dropped me as a client at the last minute when a higher-paying job came in. Glory House was the exact opposite. Jo Ann met with me personally, gave me an exact price in the first meeting, and met me at the venue and at the rental shop. Her staff made sure we were always attended to during our reception, bringing us food and drinks, always staying on top of the next item in the itinerary. They were extremely friendly and caring throughout the entire process. Had I not had the terrible experiences with a few of the big-name caterers in the area, I may never have found Glory House. But I am so glad I found them-they made my reception fun and hassle-free!

Reviewed On:
11/05/2009

Services Used:
Catering

mary
Wedding: 10/17/2009
Reviews: 2
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We have done a lot of weddings with Glory House Catering. They do a great job.
www.bluediamondlimos.net

Reviewed On:
11/24/2009

Services Used:
Catering

bluecajun123
Wedding: 08/15/2009
Reviews: 5
4.4
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

Joann was really responsive and prompt in returning phone calls and she did a lot with our budget. She and her staff were very professional. The food was pretty good.

Reviewed On:
09/09/2009

Services Used:
Catering

diy bride
Wedding: 05/16/2009
Reviews: 3
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We choose Glory House Catering first for the economics. Then I went and tasted the food and I was pleased. Over the course of maybe about 8 months before our wedding when I had signed the contract with them, I would think of questions and emailed or called the owner, Jo Ann Goin, who always promptly answered my questions and helped me with whatever I needed. It is not just about the food. If you find a catering team that helps with the set-up and break-down (not the physical tables and chairs) but the decor and overseeing the orchestration of your reception (along with your band or MC) then you have to know that you can communicate with your caterer and that they are willing to help you, not just serve you food. Glory House does all this. They are an awesome team and the team leader of your party is a very important person. We had an awesome one who I had gotten to know months before our wedding reception night so that helped make us feel comfortable that she would make things run smoothly. Little things that you may not even think about as first time bride and groom (or not familiar with throwing a big bash), they will think of and walk you through. They have the personality that they will tell you as much or as little as you want, if you don't want to be bothered. I liked to be part of all the details so they were very nice with me. Granted, they were the biggest ticket item in our whole vendor list (cost alot of money to feed alot of people) but they worked with us the closest of anyone and I really appreciated the availability that provided of themselves to us in answering questions, etc. I would highly recommend them. I am a real bride. We were married in May 2009 at Texas Discovery Gardens. I have nothing negative to say about Glory House Catering!!!!

Reviewed On:
06/23/2009

Services Used:
Catering

Donna
Wedding: 04/11/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We booked Receptions On The Main approximately a month before my daughter's wedding. Jo Ann Goin, the owner, was very gracious, and provided everything we needed for planning the entire ceremony and reception including appetizers, a full buffet, table and chair cover rentals, flowers, wait staff and an appointed host to organize the event. She also provided referrals for the bar and the D.J.

All of the guests were very complimentary on the elegance, food, and service from Receptions On The Main. I love the location in the old downtown historic area of Irving. The downtown square is very beautiful and Receptions on the Main caps the ambiance of the Heritage District.

I would highly recommend Receptions On The Main. Not only was the service and professionalism top notch, the cost was also minimal compared to other venues. I love giving my business to other independent business owners. Jo Ann Goin is one of the best.

Donna Wall, mother of the bride
214-929-0670

Reviewed On:
04/21/2009

Services Used:
Ceremony & Reception Venue, Catering, Flowers & Decor, Event Rentals

Ashley
Wedding: 03/22/2009
Reviews: 7
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Their food is delicious and affordable. Presentation was beautiful and again super friendly. The spinach dip is by far the best I have ever had :)

Reviewed On:
05/08/2009

Services Used:
Catering

nicoleberryevents
Wedding: 02/14/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Being an event coordinator I was apprehensive about finding a caterer at the last minute and staying within a lower budget. I assumed I could only have one or the other...GLORY HOUSE DID NOT DISAPPOINT! They were extremely flexible and offered menu suggestions that kept the couple within their specified budget. I was happily surprised by the cost and the food arranged. It looked as if the couple spent much more than $700. JoAnn and her team were considerate and above all professional. I will definitely use them and/or suggest their services in the future. Thanks and many blessing to you!
Deah Mitchell ~ Nicole Berry Events

Reviewed On:
02/18/2009

Services Used:
Catering

Victoria
Wedding: 12/15/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Glory House Catering is exceptional and I would recommend it to anyone. The reception hall is elegant and staff is very professional. The owner, Jo Ann, pays attention to every little detail to make sure everything is done and to make sure we were satisfied. My daughter, who is a picky eater, loved the food. I have used this catering company for a business breakfast and a luncheon in the past and everyone loved it.

Glory House Catering Co. responded with the following comments:

I want to thank all of our wonderful clients who take the time to leave a review. We are committed to "old school" customer service and want to provide the best services possible. We appreciate each of you and wish you a wonderful future!

Reviewed On:
02/14/2009

Services Used:
Ceremony & Reception Venue, Flowers & Decor, Wedding Cake, DJ, Wedding Planning

George
Wedding: 12/13/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

There is no possible way our wedding could have been better! The attention to detail shows in JoAnns years of catering experience. Our guests raved and raved over the food, the service and the venue. We can't thank Glory House enough for making our wedding perfect!

Reviewed On:
03/27/2009

Services Used:
Catering, Event Rentals

LAB
Wedding: 10/18/2008
Reviews: 6
1.6
out of 5.0
Quality of Service: 1.0 out of 5.0(1.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value For Cost:2.0 out of 5.0(2.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)

Glory House catered our reception. We were very disappointed in the service, they were by far our worst experience with a vendor. We had a number of complaints, so I'll just summarize the biggest problems. The food that Glory House served at our reception was different from the food that we tasted when we decided to go with them-- there was no cheese on the eggplant parmesan at our reception! Who serves italian with no mozzarella? (There was cheese on the version that we tried at their tasting.) Also, one of our other main courses was served in tiny quantities and ran out almost immediately, although we paid for it to serve all of our guests. The bread on the tables was hard and dry. The kitchen staff was drinking the wine that we brought in (without checking with us), and we ran out before the night was over. We were also promised that they would pack up a little take-home box of food for my husband and I afterwards, since we wouldn't have much of a chance to eat during the reception-- but that didn't happen. Finally, to add insult to injury, when I politely raised some of these issues with the owner/manager afterwards, she was very rude and unhelpful. We did not receive so much as an apology. Again, we were very dissatisfied with Glory House and wish that we had chosen a different caterer.

Glory House Catering Co. responded with the following comments:

Glory House Catering provided all services contracted by the client. We had wonderful feedback from the guests and AND the bride and groom the night of the event. Many of the guests commented that our food was the best they had ever had at a wedding. Since we are not experts on Indian food, the bride requested we supplement several side items from the restaurant. The guests loved all the food, but the problem came later. A few days after the wedding reception, the couple had their coordinator contact us and ask for money back on the food from the restaurant. We were told that the Indian sauce should have been poured over the rice and not served on the side. When Glory House refused to give a refund, the bride began to barrage Glory House with complaints about everything she could think of. The client is now posting unfounded and irrational complaints, especially about our staff drinking at the event. This issue is important because it is false accusation. It is her word against ours, so our reputation for the past ten years must speak for itself. Glory House Catering was awarded a Blue Ribbon Award from the U.S. Chamber of Commerce in 2008. Only 55 companies in the U.S. receive this We have been voted The Knot Pick of The Year" in 2007 and 2008 by brides who have used our services We were awarded "Best Caterer in Irving Texas" by the U.S. Local Business Association. We have been listed as one of the top caterers in the Dallas Business Journal since 2001.Glory House Catering has never received a complaint such as this in the history of the company. We are committed to excellent quality customer service, cuisine, presentation and attention to detail.

Reviewed On:
01/01/2009

Services Used:
Catering

Leigh
Wedding: 02/09/2008
Reviews: 6
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Amazing food and Amazing service! The entire crew came into my wedding and executed like they were marines. I was really nervous about the transition from the ceremony to reception, and they hit a home run.

Additionally, my husband and I had requested a plate of food be prepared and waiting for us, and they did it. So, unlike many brides who say they never got to eat a bite...I had a whole plate of food, and it was wonderful!

You can't go wrong with Glory House, and they will be sure to execute to your every wish.

Reviewed On:
02/23/2009

Services Used:
Catering

akanewsgyrl
Wedding: 07/27/2007
Reviews: 6
4.2
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Glory House Catering was absolutely wonderful to work with. They were very attentive to my thoughts and ideas, and even helped out in various other areas of my wedding. I would definitely recommend them for having outstanding service and helpful all around.

Reviewed On:
04/22/2008

Services Used:
Catering

Lauren
Wedding: 06/09/2007
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Glory House was truly a blessing for our wedding day. The entire staff from the very beginning was so great to work with. They helped us in every aspect from planning to final execution. The staff members were always very repsonsive and helpful no matter how small the question. We were completely blown away by how good the food was and we were constantly being told by all of our guests that everything was great. All of this service and quality and they were completely able to stay within our budget. Like a said......truly a blessing! Thanks for everything Glory House.

Reviewed On:
06/13/2007

Services Used:
Catering, Event Rentals

Kendall
Wedding: 04/21/2007
Reviews: 1
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We would absolutely recommend Glory House as your caterer. Everyone was extremely professional and all questions we had were answered very promptly. They thought of everything (even things I didn't think of) which made our wedding day that much less stressful. The food was great and the display was beautiful. They even packed us a "to go" meal and cake for the hotel. I was very happy with Glory House and know you'll be pleased, too, if you choose them!

Reviewed On:
05/07/2007

Services Used:
Catering

Tori
Wedding: 03/10/2007
Reviews: 7
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Jo Ann and her staff were wonderful from the moment we first walked in for our tasting! Every detail was professionally taken care of so that we could truly enjoy our big day without worrying over the food. Guests are still raving about the yummy desserts!

Reviewed On:
07/17/2007

Services Used:
Catering

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