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gamberdella
Towson, MD 21204 (map)
Services: Bride, Bridesmaids, Flower Girls, Mother of the...
Accessories: Hair Accessories, Jewelry, Shoes, Veils
 
 
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4.3 out of 5.0
4.3
out of 5.0
Quality of Service:
 (4.4/5.0)
Responsiveness:
 (4.3/5.0)
Professionalism:
 (4.3/5.0)
Value:
 (4.4/5.0)
Flexibility:
 (4.4/5.0)
 
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danacarberry
Wedding:
10/08/2011
5 Reviews
4.4
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
Everyone at Gamberdella is very nice and I love my dress. The woman that did alterations was great as well. I love that it is family owned and operated and was so happy to do business with a local vendor. Our experience with the brides maid dresses was through Alfred Angelo and the experience was HORRID. I wish we would have done everything through Gamberdella.
 
Allison
Wedding:
10/08/2011
5 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
Mary and the whole crew at Gamberdella's was amazing from the first time I walked in to the day I left with my dress. Eve (seamstress) works wonders- she may come off a little blunt but that's her job. I was worried my dress wasn't fitting just right- she promised me it would and she was right! I highly recommend the team at Gamberdella!
 
happybride
Wedding:
09/24/2011
8 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I found my dream dress at Gamberdella's & it was very reasonably priced! I went to two other places before here & found dresses I liked but didn't love. I thought I wouldn't like that they don't let you browse through the dresses yourself, but I told Mary what I liked & didn't like & she did perfect on the dresses she pulled. The dress I got (Diamond Collection by Casablanca) was also very reasonably priced! Other places I went to I couldn't find anything with beading for under $2000, but I did here. My husband told me my dress looked like a million dollar dress. I also got my bridesmaid dresses from here & they were soo pretty too. The same dress at a different store was priced $40 higher. It did take a while for my dress to come in (could be because I ordered it really early) & I had to call to find out it was there, but they did call me right away about the bridesmaid dresses. The alterations were also great. Luckily I didn't need much but the lady was able to add a belt to the inside to take it in a bit without having to take in the whole dress so the alterations were really cheap!
 
Terri
Wedding:
09/17/2011
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The shopping process at Gamerdella's was very easy. I described what I wanted and they brought me many gowns to match that. At other salons they forced me to try on lots of different styles so that I could be sure - which was super exhausting and annoying! Gamberdella's never pushed me to try anything I knew I didn't like. They also gave me dresses that were well below my budget, not just right at my budget - which helped me save a lot of money.

I bought my dress right before there was a fire in the office next to Gamberdella's. I was a little worried when I saw the fire on the news, but the owner went in and retrieved all the dresses before and smoke damage occurred - which was a HUGE relief.

The alterations process was very easy. The seamstress is such a friendly and funny lady. At first I thought she seemed pushy but then I realized it's her sense of humor. She was a lot of fun to work with as a bombarded her with requests and questions. She taught me how to carry and sit in my dress. She also taught my sister how to do the bustle and fluff my train.

Great family to work with and amazing service!
 
Whitney
Wedding:
08/13/2011
7 Reviews
4.8
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
After encountering one too many snooty bridal boutiques, I was so thankful to find Gamberdellas! A friend at my yoga studio bought her dress there 10 years ago and recommended I call them. I'm so glad I did! I had wanted to try a Casablanca dress on and they tracked it down for me no problem and gave me no attitude.

My only issue was a bit of a communication problem with their amazing seamstress Eve. She did a fabulous job, but she could have done a better job managing my expectations and explaining what alterations were being done and why they were the price that she quoted. But even when she gave me decorative buttons when I wanted functional buttons (be sure to ask for loops!) and I was disappointed, they fixed it free of charge and shipped it to me so I had it in 2 days.

Thanks Gamberdellas!
 
Clare
Wedding:
07/02/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Gamberdella was the very first place I went to look for a dress (almost immediately after I got engaged), and thank goodness! I went in with a picture of the back of a dress (not very specific) and the 5th dress they brought out for me was my dream wedding dress! It was amazing how quickly the staff were able to pick up on exactly what I was looking for, based on my comments about what I liked/didn't like about each dress. They were incredibly friendly and welcoming, and the entire process was a true joy. Mary, the owner, was great about offering her advice and helping to make the dress as affordable as it could be, so it could be mine! Alterations were done perfectly, and they were very quick to get things done. I could not have asked for a better place! On the day of my wedding, en route to the reception, we were almost in an accident, and my dress ripped when the limo driver slammed on his brakes. We called Gamberdella the next day and they could not have been better about helping us get my dressed fixed. If you are looking for the perfect dress at a great price with personal service, this is your place!!
 
Jennifer
Wedding:
06/25/2011
9 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I am so happy that I purchased my dress at Gamberdella. They were so helpful and were able to find the perfect dress in my price range. They also have a great selection of jewelry and veils! I was especially impressed with the alterations to my dress. I lost a significant amount of weight from when I first bought my dress to when it arrived and it was altered to look as if it was custom-made to fit me on my wedding day!
 
JRuthie61011
Wedding:
06/10/2011
7 Reviews
3.8
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Let me start by saying I absolutely loved loved loved my dress. It was a beautiful Marisa gown. It was beautiful. It was originally out of my budget but my mother fell in love with it and it was the gown she picked and loved. So we ended up getting it. One thing though is that my alterations cost my $650. This was not something I was prepared to pay for. I feel it was their duty to warn me of the alteration costs. I dont know if it was just me being naive but I felt blind sided and I ordered the dress in June of 2010 and it came in January of 2011 so by that time when I did the first fitting and they told me the price it was too late to get another dress in time for my wedding on 6.10.11. The seamstress Eve is a little instense but she knows that shes doing and she was great. I had also ordered a custom sash which was suppose to come for my last fitting and it was not there. My last fitting was 10 days before the wedding and I was getting worried. It did arrive 4 days before the wedding and was perfect. I loved the experience at Gamberdellas but I did not like the fact that I was not warned about potential alteration costs and the girls who helped me were young and had told me when I asked them about alterations when I picked the dress that it would probably be around 300. I chalked it up to the fact that girls that helped me were relativley young and were obviously not familiar with the work involved when it came to alterationes. SO please brides to be ask to meet with the seamstress and discuss possible alteration costs before your purchase.
 
Annette
Wedding:
04/23/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I would like to thank all the ladies at Gamberdella's for finding me the perfect wedding dress! Believe it or not, I ended up purchasing the first dress I tried on. Like they say, when you know, you know! I did go to two other bridal salons, but nothing there compared to the dress I found at Gamberdella's. The dress complimented me in every way and I received so many compliments on my wedding day. Everyone LOVED the dress! Thank you again for all your hard work and for helping me look beautiful on my wedding day!
 
Kathy
Wedding:
03/26/2011
5 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Thank you Gamberdella! My dress was perfect. I was looking for a dress that was not strapless, and Gamberdella had the largest selection within my budget. It arrived a month earlier than they said it would, and scheduled the fittings around my work schedule. Eve is wonderful, the alterations were perfect and they charged me less than the original estimate. Perfect!
 
Kelsey and Jason
Wedding:
03/19/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I visited a ton of wedding dress stores and Gamberdella's was by far the most attentive and helpful. I had no idea what I was doing and really loved the fact that they brought out their suggestions of dresses for me and would tweek the next dress selection based on my comments on the last dress. It really was a very enjoyable experience and would highly recommend Gamberdella's.

Alterations went great and really loved the staff. Very personable and they really know what they are doing. It was a little sad to say goodbye when I picked up my dress.
 
S
Wedding:
01/08/2011
7 Reviews
2.5
out of 5.0
Quality of Service:1.5 out of 5.0(1.5/5.0)
Responsiveness:1.5 out of 5.0(1.5/5.0)
Professionalism:1.5 out of 5.0(1.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I wish I could give a better review for Gamberdella. I got a great price on a sample there, and I adored my dress. I didn't care that I couldn't browse; the dresses that Sarah brought me were all beautiful, in my price range, and flattering. Eve, the seamstress did a wonderful job on the alternations, which were $500.

My major complaint with Gamberdella is that they ordered the wrong veil for me. When we discovered it, we were already out of town for the wedding, and Mary told my mother she understood which veil we'd intended to order but that she didn't have it. I have not since received an apology, a refund, or any contact at all. Now, the wrong veil will not ruin your wedding, but I adored the veil I ordered, and I would have expected better service from them. I handed the veil that I wanted to the woman at the counter when I ordered it, so if there was a mistake, it certainly wasn't mine. Customers don't order their own veils, so I have no idea how they could make such a mistake, but you would have thought that they would have at least sent a note to apologize.
 
cgoody
Wedding:
10/23/2010
5 Reviews
2.8
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Dress & Attire
 
My initial visit to Gamberdella's was wonderful and they helped me to find the perfect dress. Unfortunately as soon as I said 'yes to the dress' everything went downhill from there. I recommend you ask LOTS of questions before purchasing a dress about hem fees, rush shipment fees, how many bustles will you need and the cost. And unfortunately my bustles were so complicated that they didn't stay in for the reception and my dress got ruined. My dress was actually the biggest headache of my big day.
 
Casey929
Wedding:
10/09/2010
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I only went to two bridal salons to try on dresses. I had my trusty binder when I arrived at Gamberdella's & Mary sat & looked at all the dress pictures but then looked at me & said, "we just a dress in & I think it would look perfect on you but it's not like the ones you are showing me." I said that's ok, I'll give it try! I'm glad I took her advice because it was perfect! She brought in a couple other dresses for me to try but nothing was better than the first one! Everyone that works there was so great & even accommodated me when I just wanted to come in & try on the sample while waiting for mine to arrive :) My only complaint was how long it took to come in. I ordered it in October (one year before the wedding) and it took nearly 9 months to arrive! I was just thankful that I ordered it so far in advance! All in all, great experience!
 
Jennifer
Wedding:
10/01/2010
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The sales staff at Gamberdella are fantastic! The women who work on the sales floor are incredibly friendly and helpful! I purchased my dress during a sample sale, and got a great deal on it! My only complaint was that I ordered a veil that they assured me would be delivered by mid-September, but it didn't come in until two days before my wedding. This wasn't really their fault, but rather the manufacturer's fault (since the veil was custom made in Canada). However, they kept assuring me that they'd call me when they got news about the veil but I always had to follow up with them.

The seamstress at Gamberdella and I got off to a bit of a rocky start (she didn't seem to understand that I wanted my strapless gown to remain strapless), but once we got passed the initial conflict of straps versus no straps, we got along just fine. And my gown looked absolutely stunning on wedding day. It truly fit like a glove!
 
Brianna
Wedding:
09/25/2010
10 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Although we spent way more than what we originally budgeted for my wedding dress in the end I am glad that we went with Gamberdella's. I can honestly say that my mom and I were probably not the easiest bride and mother of the bride to deal with. Our dress took almost eight months to come in from the day that we ordered it, and we began to freak out as it got closer and closer to the wedding without me having a dress. From what we were told the designer of the dress had some set backs that caused the dress to take longer than usual to complete. Gamberdella's staff was patient with us and told us not to worry, I would have a gown, and I did. Once the dress came in (less than a month before the wedding) the seamstress and her crew worked very hard to get my fittings in as soon as they could to make sure that my dress fit perfectly, which it did. Although we had set backs with the dress Gamberdella's was always professional and understanding to us and did not let us down.
 
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4.3 out of 5.0
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