Fresh Ink Reviews

Reviews

• Elizabeth Sent on 06/18/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I love Fresh Ink. They are so kind and easy to work with, they were incredibly responsive throughout the entire process of selecting my wedding invitations, and they even sent a sweet note after the event congratulating us on our marriage. I would use Fresh Ink again in a heartbeat!

  I love Fresh Ink. They are so kind and easy to work with, they were incredibly responsive throughout the entire process of selecting my wedding invitations, and they even sent a sweet note after the event congratulating us on our marriage. I would use Fresh Ink again in a heartbeat!
• Kayla Sent on 08/10/2015
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  I enjoyed working with Fresh Ink so much! They did my invitations and ceremony programs, and I love how every project turned out. Each employee that worked with us listened intently to my vision and showed us plenty of options to help us make our final decisions. Their customer service was exceptional. I had forgotten to make an appointment for my ceremony programs, but I was able to get an appointment for the next day (12 days before my wedding), and they communicated back and forth with me over the next 24 hours to get my order in promptly. I had my programs with plenty of time to spare, and I was so grateful that they were willing to work with me on such short notice.

  I enjoyed working with Fresh Ink so much! They did my invitations and ceremony programs, and I love how every project turned out. Each employee that worked with us listened intently to my vision and showed us plenty of options to help us make our final decisions. Their customer service was exceptional. I had forgotten to make an appointment for my ceremony programs, but I was able to get an appointment for the next day (12 days before my wedding), and they communicated back and forth with me over the next 24 hours to get my order in promptly. I had my programs with plenty of time to spare, and I was so grateful that they were willing to work with me on such short notice.
• Beth Sent on 11/24/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Fresh Ink was wonderful to work with! My daughter gave us 3 months to plan our wedding and they jumped right in and helped us choose the perfect save the date and invitations. We got so many complements on both and some said it was the prettiest invitation they had ever received! This is a great company!

  Fresh Ink was wonderful to work with! My daughter gave us 3 months to plan our wedding and they jumped right in and helped us choose the perfect save the date and invitations. We got so many complements on both and some said it was the prettiest invitation they had ever received! This is a great company!
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• Julie Sent on 05/03/2012
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  I was very pleased with my invitations. They were very beautiful and elegant. The staff also designed card inserts with our website info. Fresh Ink is truly a gem!

  I was very pleased with my invitations. They were very beautiful and elegant. The staff also designed card inserts with our website info. Fresh Ink is truly a gem!
• Kellie Sent on 01/17/2012
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I am very thankful for Fresh Ink! They were not my original vendor for invitations, but should've been! I had issues with my original vendor, so I called them to see if they could get me some invitations on short notice. They ended up squeezing me in & getting my invitations done in only 3 days! They did an amazing job on my invitations especially since it was such short notice. I will use them in the future for any other invitations that I may need!!

  I am very thankful for Fresh Ink! They were not my original vendor for invitations, but should've been! I had issues with my original vendor, so I called them to see if they could get me some invitations on short notice. They ended up squeezing me in & getting my invitations done in only 3 days! They did an amazing job on my invitations especially since it was such short notice. I will use them in the future for any other invitations that I may need!!
• Tara Sent on 06/10/2012
  4.9 out of 5 rating

  4.9
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Fresh Ink helped me find my dream invitations. They were prompt on ordering and getting the invitations! Definitely check them out for all your invitation, shower invites, rehearsal dinner invite, and save the date needs.
  

  Fresh Ink helped me find my dream invitations. They were prompt on ordering and getting the invitations! Definitely check them out for all your invitation, shower invites, rehearsal dinner invite, and save the date needs.
  
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  User1910898 Sent on 11/07/2014
  4.5 out of 5 rating

  4.5
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.5 out of 5 rating
    4.5

  I worked with Fresh Ink for my entire wedding suite. From day one, they were so helpful and went above and beyond to make sure I got exactly what I had in mind. My save-the-dates, invitations, and programs were all beautiful!

  I worked with Fresh Ink for my entire wedding suite. From day one, they were so helpful and went above and beyond to make sure I got exactly what I had in mind. My save-the-dates, invitations, and programs were all beautiful!
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  User1330759 Sent on 09/15/2013
  2.1 out of 5 rating

  2.1
  • Quality of service
    3.0 out of 5 rating
    3.0
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    1.5 out of 5 rating
    1.5
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    2.5 out of 5 rating
    2.5
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    3.5 out of 5 rating
    3.5
  • Flexibility
    0.0 out of 5 rating
    0.0

  Although I made an appointment before going in, my appointment was not honored. Also my wedding invitations came in the wrong color I had asked for them to be letterpressed with a metallic gold. They came in as a mustard yellow. I will not tell you not to use them but be extremely clear on preferences.

  Although I made an appointment before going in, my appointment was not honored. Also my wedding invitations came in the wrong color I had asked for them to be letterpressed with a metallic gold. They came in as a mustard yellow. I will not tell you not to use them but be extremely clear on preferences.

  Fresh Ink's reply:

  Thank you so much for taking the time to provide this feedback for us. We truly regret that your experience was anything less than ideal. I also apologize for the delayed reply, but we are just learning the nuances of this particular system. I know some time has passed, but if you would be able to email us the name and details associated with your order, we would be very appreciative for the opportunity to review what happened and learn from the situation so we can do a better job in the future. Please email info@fresh-ink.com or message us via this system. Very best, Elizabeth Upchurch, proprietor