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Unbelievable service from start to finish! The head waiter Dominic and Maître' d Greg were phenomenal!
We have never been to wedding at this venue that wasn't fabulous and thats the exact reason we choose it to have our wedding. The service we received was spectacular and worth every penny spent! They followed our vision and it was the wedding of our dreams!! Thank you for everything!
Nichole and Jason Weber
My husband and I have been told over and over since our wedding that it was the best wedding most of our guests have EVER been to. What a compliment! We owe a huge thank you to the Franklin Plaza Ballroom for that. They go above and beyond in every aspect of your wedding day from service to food, staff to decor & uplighting... everything is top notch. It was the most beautiful venue I've ever seen and they did it all! There is simply no other venue like the Franklin Plaza in the area. We had the perfect wedding day thanks to everyone at the Franklin Plaza!
Held wedding ceremony and reception here. Amazing service from the planning to the end of the wedding reception. Very easy to work with, very professional and made me feel like I was investing my money into a business that was invested in me and making my wedding day perfect. Food was amazing from cocktail hour to dessert. They fed a dining room of 220 people in 12 minutes!
My husband and I give Franklin Plaza 5 stars all around. The staff was phenomenal and I couldn't ask for a better place to have our wedding and reception. Amazing staff and just all around beautiful. Highly recommended
We got married at the Franklin Plaza in July 2014 and could not be happier with our choice! We had our ceremony and reception there and everything from start to finish was absolutely perfect! It is a gorgeous place with the most amazing food! Our family and friends continue to talk about how wonderful everything was and how much they enjoyed our wedding. The staff couldn't have been better. Domenick was our head waiter and he was amazing! He was by our side filling our drinks and getting us whatever we needed the entire night. The minute I said my feet hurt he came back with a pair of flip flops in my size. When I forgot something in my hotel room he ran right over and got it. It was the best service I have ever had! I wish I could go to another wedding there so I could enjoy the atmosphere and food all over again! I highly recommend this venue if you are looking for a classy, vintage setting with the best cocktail and dinner food I have ever had at a wedding! You will love everything about it!
we just got married last night and I honestly couldn't have asked for a better time. The Franklin Plaza is breathtaking, we received so many compliments on our venue. Joe and his staff (Dominic took care of us all night) were amazing. My 3 year old was calling Dominic his friend by the end of the night :) I never thought that I could really "relax" at my own wedding and not worry about a thing, but I can honestly say that is exactly what I did last night- I took in every moment and I could do that because it was at the Franklin Plaza. Thanks to everyone who helped out :)
Franklin Plaza is the most fantastic and beautiful place for a wedding reception. Everyone that my husband and I met was so wonderful, helpful and enthusiastic. The food is incredible and the experience is even better. I cannot say enough kind words about Franklin Plaza Ballroom and the staff. Joe, Greg and Dominic are absolutely amazing. They hade or special day even better than I could have ever imagined! I would highly recommend having your wedding at Franklin Plaza!
The word that best describes Franklin Plaza, its management and staff is AMAZING!! They truly gave us the wedding experience that most people dream of for an unbelievably great price! Every meeting with Joe was upbeat and at the beginning we had planned on the ceremony being at a church and when that fell through, he promised us that we would not be sorry having the ceremony and reception at the Franklin. He was soo right!! Joe is the perfect representative for Franklin Plaza. After meeting him, you will feel the same way! Our wedding flowed seamlessly. The staff was wonderful and professional. My favorite part was watching them all come out with dinner at the same time and branch off to each table so everyone got their dinner at the same time. I had guests telling me that they had never been to a wedding where they were actually asked if they would like "seconds" after they finished their meals. The food was delicious, the building had all the character and charm that I wanted, and the staff was awesome. It was truly an amazing experience and I know that my husband and I are so grateful for the wedding that we had at Franklin Plaza.
Franklin Plaza was exactly the venue my new husband and I were looking for when it came to picking a reception hall. We wanted a classic, elegant, timeless feel for our wedding and the Plaza was exactly that!
The staff went above and beyond to make our day special. We felt like royalty the entire evening. Our guests loved the cocktail hour, sit down dinner, and bar. We did not have one complaint from any of them!
We are very happy we chose the Franklin Plaza for our venue and would recommend them to everyone!
Franklin Plaza was an amazing venue for my daughter's wedding! The food was delicious and they gave us more food than we could possibly eat. The staff was so attentive to every detail. Numerous guests commented that is was the nicest wedding and reception that they had ever been to and they also noticed how the staff took care of every detail. Not only was it beautiful, with great service, but they were also the most reasonably priced of all the venues we looked at. You absolutely get your money's worth and SO MUCH more. I highly recommend holding an event at Franklin Plaza!
Pictures on their website did not even compare to the absolutely gorgeous ceremony & reception that was were provided! It was beyond our expectations! Everything was absolutely perfect! From the way everything looked, to the food, to the incredible service, this is the best venue in the Capital District! They are very flexible & extremely accommodating! And we cannot say enough how incredible their service is! The staff working the event was outstanding (Dom is THE man!), as were the people involved with our planning, Joe, Greg, & Deanna!! From top to bottom, everyone was amazing & we couldn't have asked for more!
Everything was great. They had the best service and made sure my new wife and I were at 100% satisfaction! Great food, couldn't have asked for anything better. Great job! -Chris and Stephanie O'Brien
We had our wedding here this past Saturday 10/19/13, and we had over 160 guests from all over the northeast and every guest commented on how gorgeous the venue is! From the minute my husband and I walked in- Dom took care of us all night, we never had an empty plate or drink and he got us anything we wanted, including dessert in our hotel room at the end of the night. Greg, Joe and Deanna are some
of the nicest and most accomodating people we have ever met! We cannot say enough good things about this venue!
Michelle and Vinnie Gavares
Everything about our wedding was perfect. Joe and his staff (especially Dominique) were amazing!!! The wedding went even better than we could have imagined. The food was fantastic and the service was amazing. They did everything we asked them to do and more. Dominique (our waiter) took care of my husband and I all night - he is the best! So many of our friends and family said it was the best wedding that they've ever been too and they can't stop talking about it.
Best wedding venue in the area, hands down. I planned my wedding from DC and picked Franklin Plaza for three reasons: 1. It's gorgeous, 2. They are so professional and know exactly what they're doing. It is a well-oiled machine. And 3. Reviews like this. Reviews are huge, and I relied on them a lot planning my wedding long distance. I can tell you that FP lived up to all the reviews and then some. By the time I got to the week before the wedding and I was delivering all my placecards, etc. I was a complete nervous wreck with the planning and the staff put me at ease. When I booked the venue, they called the hotel across the street (same management) and automatically put rooms aside for me in a room block. They handled everything perfectly and all our guests kept commenting on how lovely a time they had, how they were so happy to be at a wedding where you can actually get a drink because the bars were fully staffed, and the food was amazing, and there was a ton of it. My husband and I had our own personal staff member who attended to our every need and even made sure we ate our dinner. I can't say enough good things. This place is the best kept secret in the Capital Region.