Skip to main content
Weddings

Fox World Travel Reviews

Fox World Travel View more information

Reviews

4.4 out of 5 rating
17 Reviews
  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.4 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.2 out of 5 rating
88% Recommended by couples

Awards

17
  • Cellie
    Cellie Sent on 11/16/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Love Fox World Travel

    We use Fox World Travel for all of our trips. We especially like Barb Rogers on Military. She is so friendly and always sets us up in top notch resorts. We went to the Valentin Imperial in Mexico for our honeymoon. We had $800 in resort credits and everything went smoothly. Highly recommend using Fox for your travel needs.
  • J
    Jessica Sent on 06/17/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Fantastic experience

    Our experience with Fox World Travel in Greenfield, WI was great. We had a general idea of what we thought would be nice for our honeymoon. When the cost came back a lot higher than what we had hoped to spend, our FWT advisor proposed a different all inclusive resort option instead that was about half the cost. Our trip was absolutely fantastic! There were representatives in the lobby of our resort who helped coordinate excursions. We also never had to worry about making sure to get on the right shuttle bus to/from the resort hotel and the airport because it was all coordinated for us. Everything was planned flawlessly and gave us peace of mind knowing that was one thing we didn't need to stress about in the midst of wedding planning. We would absolutely book another trip with Fox World Travel again.
  • Brianna
    Brianna R. Sent on 06/08/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    highly recommended!

    We worked closely with Andrea at Fox World Travel over the course of two years while we planned our destination wedding. From the beginning, we could tell that Andrea was not only a knowledgeable professional in her field, but that she was truly listening to and understanding of what we wanted out of a resort. We came to her with an open-ended list of must-haves and must-not-haves for an ideal resort - no specific destination in mind - and after reviewing a few contenders, she helped us find a resort that checked every box on our list. She worked closely with us throughout the entire process to help ensure that we got the specific block of rooms we wanted, and helped all of our guests book their travel and insurance seamlessly.

    Just a week before takeoff, there was a major issue with one of the rooms booked by a guest. Andrea worked tirelessly for days to fix this - though the issue was by no fault of hers. I can't tell you how impressed we were with Andrea's commitment to adjusting the reservation.

    We had such peace of mind booking our destination wedding through Fox World Travel - our guests had many questions along the way (some had never traveled like this before) and it helped us tremendously to have Fox there to answer each of their very specific questions. The weight lifted from our shoulders was tremendous, and we would highly recommend utilizing their services in booking your destination wedding. For the nominal price, it was well wort it!
  • illustration stars

    Are you interested?

    Send a message
  • Carin
    Carin Sent on 10/13/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Katie Tappa was exceptional as our travel agent. She was very responsive and informative throughout the entire process. She offered us three fantastic all-inclusive honeymoon options in Mexico keeping our interests in mind. We chose to go with a Secrets resort in Rivieria Maya, picked a travel insurance plan, and were set to go! Katie arranged all of our travel plans. We had never been to Mexico and had some concerns, but Katie made sure to put them at ease with information about the area we would be staying in and even through in some shopping tips!

    We just got back and can't stop raving about our trip! When we arrived to Mexico, we had staff members waiting for us to assist with luggage and shuttle us to our resort. Arriving at the resort, they welcomed us "home" with champagne and thoroughly explained our options while we stayed at the resort. The staff at Secrets were incredibly on point. Food, beverage an service was 5 star! And the people who helped us booked excursions made our trip unforgettable with exciting experiences.

    Katie knew what we were looking for, and delivered the ultimate honeymoon. After planning a wedding, it was nice not to have to worry about the details of our trip. I can't thank her enough for making our trip so easy.
  • P
    Patricia Sent on 01/23/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This is not the first time I have used Fox, and will use them again. Betsy, Vicki, and Diane are amazing!
  • B
    Brooke Sent on 12/30/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    (We worked with Laura Pierce and stayed at Ocean Coral & Turquesa in Puerto Morelos, Mexico)

    We wanted to take the time to send a thank you for all you have done to make our wedding day absolutely perfect! From the very beginning you helped to make each step simple and easy. There were several other brides I had spoken with (that did not go through Fox World Travel) that warned me about resorts nickeling and diming once you get down there. We had every single detail nailed down before we even stepped on our plane and never ran into a single issue.
    Once we arrived, we were treated like we were millionaire royalty! We weren’t allowed to carry our bags (which was great) and were greeted with two welcome drinks each and warm scented towels. All of the food and drinks at this resort were wonderful – there were so many options for everyone in our group. And the staff at this resort is more than exceptional! We met with Ana, the wedding coordinator, and her staff (Pamela and Claudia) and could not have been happier with their attention to detail and ability to pull everything together exactly as we wanted it. They were truly amazing. The flowers were gorgeous, my girls looked great and everyone had such a great time dancing on the terrace all night long!
    It was a perfect day and we miss being there already.
    Thank you so much for everything – I could not have asked for a better person to help plan our wedding and I will recommend you to anyone planning a destination wedding. You’ve earned a Fox World Travel customer for life!
  • M
    Meg Sent on 11/09/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I wanted to get married on the beach with tropical drinks in our hands with our closest family and friends as witnesses. I didn't have the slightest clue on where to start to plan a destination wedding. When I found Laura Pierce at Fox Travel she immediately put me at easy and told me "to take a deep breath and everything would work out great" and it did! Laura was my rock, she was able to give personal experience of the resort we wanted to use, she helped coordinate with the hotel wedding planner, she helped get all our guests booked and set to travel. We wanted to plan an excursion for our group to go snorkeling and she helped coordinate the entire thing! We had the most beautiful wedding that went off without a hitch and I owe it all to Laura and her team at Fox Travel. We communicated solely by phone and email and she was always extremely quick to reply and if she didn't know the answer she would always find it as fast as she could. I would highly recommend Laura Pierce and Fox Travel for destination wedding planning and travel.
  • Andrea
    Andrea Sent on 08/11/2009
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I used Fox World Travel to book our honeymoon to St. Lucia. After the horror of attempting to find the best deal we could online, we ended up at GoFox.com. Though we've never used a travel agency before, looking back, I'd never book a trip another way! We picked the destination and how long we wanted to stay and the rest was handled by their experienced staff. We ended up with the perfect honeymoon for a perfect price. We couldn�t have asked for anything more, It was the best honeymoon imaginable! We can�t wait to book another trip for our anniversary!
  • S
    Sarah Sent on 08/11/2009
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I used Fox World Travel to book my destination wedding in May of 2009. We had 30 guests and wow was it worth it to use a travel agency rather than booking online myself! I can't imagine trying to coordinate everyone's flights and hotel reservations....

    From the beginning, my travel agent helped plan every aspect of my wedding. She helped me pick a resort that was perfect for us and our guests. Arranged flights, hotels, transfers, everything. We stayed 7 nights, but some guests only wanted to stay 3, so she took care of that too! She put me in touch with the wedding coordinator at the resort who helped me plan all of the details on-site. I'm so glad my agent knew exactly who to talk to and I didn't have the hassle of dealing with some random people at a resort in a foreign country!

    My travel agent even had her create staff make "Save the Date" cards customized to my wedding group, and then later they made flyers with my wedding colors - all complimentary!

    Be sure to ask about the wedding/honeymoon registry. Our travel agent set up a registry for us and our guests were able to give money towards our honeymoon rather than drag gifts all the way to Mexico!

    The whole experience was amazing...I highly recommend Fox World Travel!
  • S
    Sam Sent on 07/27/2017
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We worked with Sue at the Neenah office to plan our honeymoon to Europe. She was wonderful at helping us to create an experience that was just right for us--a great mix of guidance (airport travel and hotels arranged, a local host in each city) and freedom (we got to plan and do all our activities independently). Sue was also endlessly patient in tracking down answers from the airline and other travel vendors. It was everything we could have asked for!
  • Amanda
    Amanda Sent on 06/10/2021
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great To Work With

    Gail was super helpful on getting us information on the different options we had! Especially with all of the Covid restrictions. Our honeymoon was amazing!
  • User1458529 Sent on 12/01/2013
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    Fox World Travel helped us find the perfect honeymoon for us. We had never been out of the country before and they paired us up with the perfect vacation that matched our personalities perfectly.
  • S
    Kathryn Sent on 08/06/2010
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    Loved Kim at Fox World Travel! She recommended the El Dorado Maroma for us in Riviera Maya, Mexico and I think it's going to be our new second home every year!
  • User1953204 Sent on 12/05/2014
    4.3 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    Their staff is wonderful. They offer many options for you to choose from. If I had to critique anything, it would be explaining how the group contract works earlier in the process. But overall, we are very pleased!!!
  • Ricci/Paul
    Ricci Sent on 11/07/2014
    4.3 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    We loved Sara Timmers. She was very patient working with us for three years to plan our wedding and coordinating most of our guests for their trip.
  • M
    Morgan V. Sent on 10/02/2021
    1.4 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Stressful Experience

    Planning a destination wedding in the midst of a pandemic was something we were prepared to have patience and flexibility with. My husband and I decided a travel agent was the best way to go because we were inviting about 30 guests, wanted the most up to date information in regards to travel, and had a wonderful experience with Alison at Fox World Travel when planning previous trips for the two of us. ​

    Going with Fox World Travel was the worst decision we made when planning. Nothing went smoothly. The first travel agent Tina quit halfway through the planning when we were given a second agent, Donna. Our workings with our first agent, Tina, were sporadic and we were optimistic about the change but realized that Donna most likely had a heavy workload.

    Our phone calls were often ignored, our guests would report back to us that they were brushed off or treated with disrespect when they had questions about their travel, and there was miscommunication about booking deadlines for guests that caused panic. Complaints were made to me (the bride) about how the previous agent handled bookings, I was dismissed for my worries with comments like, “you’re organized don’t worry,” and, “I have another new bride I’m meeting with so, I can’t talk with you today,” all while my guests were constantly coming to me with questions because they could not get ahold of Donna.

    I’ve hesitated to write this review but I do not want anyone to experience the pre-wedding stress I went though by choosing Fox World. I will say, our trip was fantastic but not to the credit of Fox World. One of my bridesmaids had done this trip previously and became my go-to person with questions and inside tips to get the best deals. Dreams Punta Cana was extremely accommodating and our wedding coordinator, Andres, was fantastic.

    Fox World Travel's reply:

    Dear Morgan,

    Congratulations on your recent wedding! We’re glad to hear the trip went well and you were impressed with your hotel accommodations and on-site wedding coordinator.

    As we also replied on your Google review, we wanted to be sure to reply here as well. We value your business and appreciate the feedback; Donna is one of our most in-demand Destination Wedding Travel Specialists. We will take the time to review your feedback with her as well as any learning opportunities with the entire Destination Weddings team. If there is any additional information you would like to provide, please do not hesitate to reach out to Andrea Pradarelli – Manager of the Destination Weddings team at Fox.

    Andrea Pradarelli
    920.459.6100 ext. 3003
    apradarelli@foxworldtravel.com

    While recognizing that pandemic travel can certainly lead to more uncertainty, this does undoubtedly increase the volume of questions travelers have and our advisors are fielding. Please know we are dedicated to sharing our knowledge and our network of partners; through this we always aim to ensure your destination wedding goes off without a hitch.

    Thank you for your business and your valuable feedback.
  • S
    Sherry Sent on 02/05/2018
    0.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    Booked a Christmas vacation in Jamaica with Mel Crosby. Our first day and night we had no hot water, our room wasn't cleaned except to sweep and put in new towels during our whole vacation, never changed our sheets the whole time there, etc... Contacted Mel on the second day and she informed us when we asked for her help she didn't work weekends and with it being a holiday we wouldn't be able to get ahold of anyone. We complained to the concierge desk who said the manager would speak to us, never did, both times we complained. When we returned we set up an appt with branch manager Jody Piotter and went in to discuss our concerns since working with Mel seemed to get us nowhere. She said she would handle it and that it took up to 21 days to get a response from the resort. We asked for a partial refund. On day 24 after that appt, we called a different manager and left a voice mail. Obviously we were not a priority to Jody Piotter since she could not return our phone call, so we thought to try someone who might care about our issues. Later that day we received an email from Jody showing the resorts response to our issues. They of course denied everything. They offered us a $100 credit. Can you believe that? We paid over $6000 for a Christmas vacation, and that is the disrespect they showed us. There commercials state they are here for you. Don't believe it, they're here for themselves. Book it online, at least those sites have someone available to help you 24/7, unlike this business. And at a better price!!!
illustration stars

Are you interested?

Send a message