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I was given a response promptly each time I had a question. I didn't have to wait a day to find out anything, which I really loved. Loren was very helpful and sent me links with all information that I needed immediately following my email. There were so many options available and the value was extremely competitive. They referred me to a Photo Booth Company that was able to give me a discount as well, because I went through them, and the photo booth is familiar with their settings and area. They were very flexible as well, which is a huge plus in this day in age :)
The office staff was wonderful, so helpful and responsive in less than 24 hours whenever I called or emailed. Priscilla was wonderful with making suggestions and accommodating last minute details, even day of changes and drop offs. The only issue we had was with some of the servers giving out the wrong food. We had 4 options and plated meals with multiple food restrictions and allergies. If I did it again, I would have made the menu more simple to avoid mishap.
Our daughter got married June 27th and we had the wedding and reception at Fountain Square Theater. The evening was just magical! Priscilla and Brian took care of all the details and we didn’t have to worry about a thing the day of the wedding. The food and service was excellent and we couldn’t have asked for more! I would highly recommend this venue.
Priscilla was just fantastic at helping us plan the reception. We had some odd requests but she made all of them work with us. She was always detailed, easy to get a hold of, never forgot anything. We wanted the food to be catered from the smok house restaurant and the end of the line. (we got smoked meat and grilled cheese sandwiches, YUM). Also instead of a wedding cake we opted into delicious cheesecake made by chef Pete.
The venue is so beautiful and unique. Offering many opportunities for great pictures and letting your guests know this is not just a regular wedding reception held in a hotel meeting room!
Fountain Square Theatre was such an amazing place for our ceremony and reception!!! Not only was the facility beautiful, the staff (Priscilla, the Coordinator and Loren, sales) were great to work with. They were professional, efficient, and know what they are doing. Priscilla and Loren were great at communicating things- we knew from the beginning the best way to contact Priscilla was via email, and when we used email as our form of communication we always received a timely response! Priscilla was friendly, but she meant business. She took our opinions into consideration, yet gave her input when asked and proved her experience was reliable! As a stressed out bride, I can't thank Priscilla enough for taking control, providing a helping hand and taking most of the stress of my shoulders!!! Thanks for making our special day so incredibly amazing!!! (I have no complaints, the only suggestion for improvement I have for the staff at the Fountain Square Theatre would be to state their name when answering the phone, so you know who you are talking to- Although, by the time of our wedding I could tell by their voices who I was talking to since I called so much ;0)
Priscilla and staff went above and beyond to make the day perfect.
Fountain Square Theatre was really the perfect reception venue. It met our classic-meets vintage wedding style and was truly beautiful. The food was excellent (everyone is telling us it didn't taste like "wedding food"), Priscilla was beyond helpful (leading up to the event, and the day of, she was totally on top of details and was constantly doing little things to help that I would have never thought about), the servers were very professional, the venue was generally very accomodating, and it was all for a great value! We had a perfect day and Fountain Square really made it unique and wonderful
If you are looking for an unique wedding reception, this is the place. It is different from your traditional hotel reception halls, etc. It has lots of history and unique decor. In house catering was excellent and convenient to only have to contact one place for both reception setup and catering! Priscilla is excellent and we both loved the service she provided for us!