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Weddings

A-Formal Limousine & Rolls Royce Reviews

A-Formal Limousine & Rolls Royce

A-Formal Limousine & Rolls Royce

Fall River, MA
3.8 out of 5 rating, 14 Reviews
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Reviews

3.8 out of 5 rating
14 Reviews
  • Quality of service
    3.7 out of 5 rating
  • Average response time
    3.7 out of 5 rating
  • Professionalism
    3.5 out of 5 rating
  • Value
    4.1 out of 5 rating
  • Flexibility
    3.8 out of 5 rating
71% Recommended by couples

Awards

14
  • Bryana
    Bryana B. Sent on 09/22/2019
    5 out of 5 rating
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    Right on time!

    Limo arrived early which was great! Made every attempt to get us there in time due to traffic :) the limo was beautiful inside and out.
  • K
    Kelly S. Sent on 03/18/2019
    5 out of 5 rating
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    Absolutely fantastic

    This vendor is highly recommended. You won’t regret them being apart if your special day!
  • B
    Beverly Sent on 05/03/2018
    5 out of 5 rating
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    I needed to get a limousine to drive my bridal party to the ceremony which was also the place where the reception was. I found A-Formal Limousine by searching Google and than found that the venue recommended them as well. I called and spoke to Tom who was very friendly and was able to accommodate us since we did not need the full 4 hour Wedding.

    My finance and I were able to meet with Tom and view the limousines he had available. Both of the 10 passenger limousines were beautiful and we went with the one that we felt had the easiest access to get in and out for my elderly mother.

    The day of the wedding Tom arrived, was very friendly and professional, With his years of experience, he was able to guide the wedding party and myself get into the limo in a orderly fashion. The drive to the ceremony was very smooth and relaxing.

    Thank you very much to make our day special. I definitely recommend A Formal Limousine to anyone who is getting married, needs a car for prom or just needs limousine service.

    A-Formal Limousine & Rolls Royce's reply:

    Thanks Beverly for these very kind words , It was our pleasure being your wedding transportation for your special day .
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  • L
    Lauren Sent on 10/13/2017
    5 out of 5 rating
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    I’ve used A formal many times and love the service. Tom is always willing to help you and the pricing is very reasonable! Their drivers are always on time and very professional! Highly recommended for airport trips, bachelorette parties, just a night out or for a formal occasion!

    A-Formal Limousine & Rolls Royce's reply:

    Thanks Lauren so glad you had Fun , Thanks for using our service again , Tom
  • User2586645 Sent on 04/24/2016
    5 out of 5 rating
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    I highly recommend A-Formal Limousine. We used them for my Bachelorette party and we are also using them for our upcoming wedding. From the start, Tom has been so easy to work with. Very professional, easy to get a hold of and his prices are great.

    For my Bachelorette party, we had the SUV limo, which was awesome. It was clean, spacious and it looked so nice inside. Our driver was great and he made our experience that much more enjoyable. I can't wait for my wedding day and will absolutely use A-Formal again, in the future.
  • User5947578 Sent on 09/11/2014
    5 out of 5 rating
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    We rented both an Escalade Stretch SUV and the Rolls Royce for our wedding day. Both vehicles were clean and arrived promptly. Both drivers were very courteous and we were given an excellent bottle champagne! I would HIGHLY recommend A Formal Limousine for any occasion!
  • J
    Joann Sent on 05/06/2014
    5 out of 5 rating
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    Great price and service. My 14 passenger SUV limo came with red carpet service and champagne after the service. Highly recommend this limo service.
  • Shannon
    Shannon Sent on 06/23/2012
    5 out of 5 rating
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    My husband and I rented a Rolls Royce from A Formal to take us to Newport,RI after our wedding in May. The service was excellent. The chauffeur was professional and very knowledgeable about the car. The car was gorgeous and immaculate!
  • L
    Lisa Sent on 07/12/2010
    4.2 out of 5 rating
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    I chose A Formal Limousine for our Rolls Royce because they would allow us to rent it for only 2 hours. The car was great and Tom was easy to deal with. My only complaint would be that the driver kept giving the photographer suggestions of photos to take and talked a bit too much. He was nice though.
  • User1245102 Sent on 07/17/2013
    4 out of 5 rating
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    Overall they did a great job, and were flexible when we took extra time to do a couple things. The ride to the hotel after the reception was more low-key, but slightly rushed.
  • L
    Leah. Sent on 06/23/2022
    1.8 out of 5 rating
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    Rental quote

    Asked for a quote for a Rolls Royce for my 2023 wedding via Facebook. Whoever runs the account said:
    “That’s funny, we have a 5 hour min at $250 per hour plus tip and travel time. Good luck with your transportation.”
  • Leah
    Leah Sent on 06/23/2022
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    Rolls Royce quote

    I think the exchange between the owner and I speaks for itself. Extremely rude.
  • B
    Desirae Sent on 06/27/2019
    1 out of 5 rating
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    Stay Away!!!

    We booked A-formal for our Newport wedding 1 year in advance. The first red flag was when Tom didn’t honor the original price quoted. He explained the price just increased by $100 for the new wedding season. We really wanted to have the Rolls Royce for our special day so we conceded. Our final payment was due 3 weeks prior to the big day. I reached out to Tom to submit our final payment and finalize the timeline. It was at that time that I was informed that our photographer would not be allowed in the Rolls Royce. This was clearly a deal breaker. Tom made no mention of this at the time of booking, even as I explained that the Rolls was going to be used for mostly pictures not so much transportation. Tom was rude and insisted that our photographer would have to follow in their own vehicle. This was not an option as Newport on Memorial Day weekend is extremely busy. Customer Service is clearly not Tom’s strong suit. Since this was not outlined in the contact we decided not to go forward with A-Formal. We lost our deposit, but ending up booking a similar Rolls Royce with a local vendor. Tom also threatened to charge us half of the total booking cost for canceling, which was also not in the contract anywhere. Poor customer service! Sleazy tactics!

    A-Formal Limousine & Rolls Royce's reply:

    In response to this Review I would like to say we ask how many Passengers will be riding in the Rolls when booking with us because it only holds 2 pass in the rear of this Rolls Royce and at the time of Booking with us they never said that the photographer would be also riding or they would have told at that point . We do not have room for all there equipment or extra passengers .I hope all went well for wedding day .
  • P
    Pamela Sent on 07/24/2017
    0.5 out of 5 rating
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    The driver was rude to the bride and wedding party..he tried to rush bride to the ceremony..when there was plenty of time that was left on time allowed...The driver did not follow directions that was given when he approached the venue. Awful experience!!! Stay away!

    A-Formal Limousine & Rolls Royce's reply:

    I am writing this because I am Surprised and shocked by such a bad review about my driver and company that has been in business for 16+ years . We have received many great reviews and numerous hand written thank you cards , Awards , phone calls and e-mails to express appreciation for our customer service and courteous drivers, on time service and clean limo's.I am sorry to hear that your day did not go well. This was a booking for a 1/2 hr drop service for a wedding, something that most companies do not offer. We provide this service to work with the Bride at a reasonable price when the full wedding package is not needed , because we do this we are on many preferred Local vender list . My company has a great reputation for weddings . I am proud of the company I have worked hard to build and believe the comments said to be not true . When you book us for a 1/2 hr and feel rushed It is not our fault if you are running late .also we have been to this venue many many times and did not need directions .