Lillyannah
Wedding: 10/24/2009
Reviews:
5
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BUYER BEWARE!!!!! DO NOT USE THESE PEOPLE!!! I placed an order for lavender rice about 4 weeks from my wedding and paid for it. I recieved an email saying that they had received my order and payment, but it had a TROJAN linked to the receipt! When I became nervous, I emailed them to check if it was a legitimate website. 3 days later I received an email stating that it was, but that my items were on back order, but would ship out early next week ( 4 days from then at the latest) Now when I placed my order, there was nothing mentioned about the back order. But they assured me it would ship in a few days. I though ok not a problem, as they say they ship with in 24 hours, and I still had almost a month to go.
So I waited and waited and waited, nothing came and NO RESPONSE to the approx, 10 emails I sent. I started calling and leaving messages, NO RESPONSE! Only when I threatened to file a complaint with paypal, did I get a response saying that they would not be shipping my order and they would refund me through PayPal. Now it was only a 8 days before my wedding and I was really counting on this! It took until after my wedding to even get the damn refund. I was on a super tight budget and they people not only held my money hostage but also caused TONS of undue stress!
These PEOPLE, are HORRIBLE! Thankfully I found someone who would rush my lavendar, which I got 2 days before my ceremony and had to deal with trying to put 225 favors together, when there were tons of other things I needed to be doing!!!
For YOUR OWN SANITY! DO NOT USE THESE PEOPLE!!!!
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Reviewed On:
11/11/2009
Services Used:
Favors & Gifts
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Sarah
Wedding: 06/13/2009
Reviews:
1
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We used this company for our wedding favors and I was really pleased with them. We bought wildflowers in a tin favors and asked Favor Creative to do a custom label for us that wasn't something they had on their website. They did the label and sent us a sample via email at no extra cost. The favors were wonderful and a nice touch to our wedding. Thank you so much for being so flexible and easy to work with!
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Reviewed On:
06/21/2009
Services Used:
Favors & Gifts
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johnsonmn
Wedding: 05/30/2009
Reviews:
2
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I ordered boxes for my favors from Favor Creative, 20 days prior to my wedding. The boxes were to ship in 1-2 days. When it was four days before my wedding, I still hadn't received them. I had to contact them, and when I did, it took her 7 days to get back to me, despite four phone calls and an email. I had to write something on their Facebook site to get a response. When I did hear back from them, she emailed me to tell me that their supplier no longer was making those boxes so I had to select something else. I received them three days prior to the wedding, so despite my planning ahead, I had to scramble at the end due to the poor customer service. When I questioned their response time to me, she said that they were behind on orders and that they were having server problems. That doesn't explain their lack of responding to my phone calls.
When I went to ask for a refund for the difference, she shorted me $20. The only explanation I can imagine is for the shipping; however, given that it was their fault that I didn't get what I ordered in time, I should not have to pay for it.
Needless to say, do not work with Favor Creative (www.favorcreative.com). Their customer service was the worst and they took little responsibility for it. Weddings are stressful enough that you don't need an unreliable vendor.
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Reviewed On:
06/02/2009
Services Used:
Favors & Gifts
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Jill
Wedding: 05/30/2009
Reviews:
1
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I ordered herbs in a box Eco favors pre-assembled, which saved us a lot of time. They were unique at this website, I couldn't find them anywhere else on the web.They sent me samples no cost to make sure it will go with the wedding theme.
The order came on-time for the wedding and it was well packaged.
The Eco-favors were great! Everyone at the reception loved them. I'm so glad we ordered from them, I have also recommended this website to my girlfriends who are getting married soon.
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Reviewed On:
06/19/2009
Services Used:
Favors & Gifts
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misha
Wedding: 04/25/2009
Reviews:
1
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Choice of having favors assembled or assembling ourselves to save some money. Great eco-friendly options! The rosemary herb pots were different and added some understated elegance to our reception tables. Guests seemed to love the idea. Smooth order and delivery.
Thanks so much!
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Reviewed On:
05/03/2009
Services Used:
Favors & Gifts
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coxse
Wedding: 04/04/2009
Reviews:
6
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Quick and easy transaction!
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Reviewed On:
04/21/2009
Services Used:
Favors & Gifts
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Darnell
Wedding: 01/10/2009
Reviews:
5
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They were extremely helpful and their product was perfect. I had a time challenge, and they were very helpful in getting my favors in time. They were so good about communicating with us, and tried hard to accomodate all of our needs. I have already recommended them to many of my friends.
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Reviewed On:
04/21/2009
Services Used:
Favors & Gifts
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BethLars
Wedding: 08/02/2008
Reviews:
1
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I highly recommend Favor Creative. My mom hired Favor Creative to do the favors for my shower and for the wedding. For the shower we had an Asian theme because I used to live in China. We had a small bamboo plant in a glass vase with stones around it. For the wedding we had silver boxes wrapped with a band with our names on it and German chocolates from my husband's hometown wrapped inside the box. This vendor was wonderful to work with. They also have a large selection of eco-friendly products. Beautiful site that's easy to navigate.
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Reviewed On:
05/16/2009
Services Used:
Favors & Gifts
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3.9/5.0
