This planner Nicole never fullfilled her contract . She failed to show up for apponiments was very slow to answer calls. Her excuses were unending!" My family is sick"," my son was sick" ," I never got your message "," my phone was stolen ". It never ended, until she never showed up for the final wedding dress fitting ! That was the final straw and we fired her . She agreed to a refund of 50% of her fee up to that point , but to add insult to in jury she bounced her refund check then changed bank accounts. Stay away from this planner you will be sorry if you dont!