DoubleTree by Hilton Chicago - Alsip Reviews
View more informationReviews
4.9 out of 5 rating
105 Reviews
4.9 Excellent
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
85%
Recommended by couples
Awards
105
+49
User photos
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Brenda M. Sent on 10/17/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
50th Anniversary Celebration
The service here was amazing. It was everything I wanted and some more. Food was delicious. Staff courteous and engaging. I would consider this vendor again.-
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+3 photos
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Megan Sent on 10/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommended from a Happy Couple!!
We were extremely happy with the DoubleTree as our wedding venue! The event coordinator (Jessica) was so helpful and pleasant to work with; she accommodated any request that we had and made the entire planning process so easy! The room was beautiful, better than we even imagined…and we have gotten nonstop compliments from our guests about the food!! Having the ceremony, reception, and room block all in one place made the entire event very simple for everyone! We highly recommend the DoubleTree Alsip as a venue! -
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Rasheka Sent on 08/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommend
Jessica Torres was nothing short of amazing! She was always communicative and pleasant to work with. We had quite a few changes and she made sure all of our questions and concerns were addressed immediately.
The venue was also perfect. The space was beautiful and the food was fantastic. My family is still raving about the reception. -
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Matthew P. Sent on 05/15/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What A Wonderful Experience From Start To Finish!
The DoubleTree was the second venue we contacted when we were planning our wedding and we quickly signed the contract after meeting with the sales coordinator Jessica. The venue was perfect for our needs and it really was a convivence to our guests that the venue is in a hotel.
Value was amazing compared to our other local choices and everything was perfect. Jessica was very easy to work with and she made sure everything was handled to plan the day of our wedding. We highly recommend the DoubleTree in Alsip for your upcoming event or wedding! -
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Elizabeth L. Sent on 04/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Completely Exceeded Our Expectations!
Jessica & her team were amazing. They handled every detail for us seamlessly. She was in communication with our vendors to have everyone on the same page and schedule. We were able to enjoy every minute of our event with our family & friends. We have received so many compliments on the food, and desserts. It was truly a memorable evening. -
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Natalie T. Sent on 02/04/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Doubletree Delight
Our wedding was such a beautiful night. This was very much due in part to the efforts of the venue and the event planning team.
I can not state how much I valued Jessica Torres and the Doubletree team stepped in when we had a missing element. The team was more than accommodating when it came to early setups and support.
The Doubletree had a quick response time and when they were not available, the response date was communicated. Jessica communicated well with all of our vendors.
The ceremony and reception setup were equally beautiful. The venue provided us shimmery chandelier columns and an lavish runner that added such a touch of elegance. The uplighting definitely changed the atmosphere.
The only concern that I had with setup was the white wrap for the stage because it wasn't secured, so cloth parted and the stage was partially exposed during the ceremony and photos.
Ultimately, Doubletree was the right choice because they worked well with all of our requests, went above and beyond to tackle concerns, and communicated along the way.-
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+5 photos
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Leticia A. Sent on 12/06/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Above and Beyond!
Absolutely loved working with Jessica! She went out of her way to help make our day extra special. Would definitely recommend! -
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Kenneth B. Sent on 11/29/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply amazing -- unbeatable experience!
My wife and I had the pleasure of working with Ms. Jessica Torres. This was both of our first time getting married, and Ms. Torres and the DoubleTree made the planning super smooth. It was a very organized and streamlined process. There was a lot we didn't know about but Ms. Torres educated us and was very patient, flexible and professional. On top of that, the wedding was a rave. All of our guests were blown away! For the money, you can't beat this venue for a wedding. Great food, beautiful decorations, open bar, classy dinner service, excellent service overall. Just do it, trust me! -
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Isa M. Sent on 10/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was perfect from beginning to end!
I can't say enough about this venue. The planning process was so easy, and they made our wedding vision come to fruition seamlessly. We had a beautiful event with great food, ambiance, and professionalism that can't be matched. I would highly recommend this venue for your wedding or event. The price point can't be matched for the value. You won't regret choosing the Doubletree Alsip. The coordinator, Jessica, will be sure to make your day extra special. -
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Lisa K. Sent on 12/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely wonderful
We got married at the DoubleTree and our guests are still talking about how beautiful the ballroom was, and how good the food was! We worked with Jessica throughout the planning process, and she was WONDERFUL! Planning a wedding can be so stressful, but Jessica made it easy. She was so sweet and flexible. Our wedding day was perfect, and we cannot thank everyone enough. -
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Mr. M. Sent on 08/30/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unspeakable Joy 8/20/22
Experience outweighs price! The moment we entered the space and met Jessica we knew this was the place for Our Big Day and the party to follow! Jessica did an incredible job - making us feel as if we were the only event she would be hosting for the month of August. Her prompt response to our email, calls and request, kept anxiety and worry at bay. Jessica has a passion for this work and it showed through each time we encountered one another. Her crew, Ron, Danielle, Stephanie and those who we have not named were hospitable, responsive and joy-filled! The Chef and his food are top notch and the Salmon was perfect!!!! The three tier, three flavor cake had us licking our forks and wondering (@3a.m.) if there were slices somewhere waiting for us. The attendants made us feel as if we were the only ones there. Thank you, Carmen! We highly recommend this "one stop shop" for wedding/special event needs. We are so pleased and our guest continue to talk about their experiences. So, if you are hoping for attention to detail, ambience, elegance and accommodation for your special request, consider the Double Tree Alsip with Jessica and her crew at the helm! -
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Diona Sent on 09/02/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Magical Melanin Wedding
My experience from start to finish was wonderful. Jessica is truly a unicorn and statues should be erected in her honor!! She made the process seamless, she felt more like a friend than the hotel liaison. The staff leading up to, and day of were very accommodating and helpful. Everyone went above and beyond to ensure our guests and wedding party were comfortable. I would throw every large event here from now on if I could!!-
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+17 photos
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Fabiola V. Sent on 11/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Highly recommended.
There are no words to describe the professionalism of Jessica Torres the event coordinator. She was always available when I had a question. The kitchen staff is very friendly and knowledgeable.
It was an absolute delight working with Jessica and her staff.
DoubleTree by Hilton in Alsip. Is the number one venue in the Southwest.
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Kimberly T. Sent on 09/06/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very professional and organized!
Jessica Torres was the BEST!!!-
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+5 photos
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Courtney Sent on 11/05/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic wedding
The staff was fantastic and accommodating. They made sure everything went super smoothly -
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Jaclyn B. Sent on 12/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything within your budget!
Working with the DoubleTree for our wedding reception was effortless. Jessica went above and beyond from everything from the booking to the day of. Our guests were very impressed by the food quality and serivce. This venue was very helpful in staying within our budget while still providing an amazing reception for us. -
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Christina F. Sent on 07/31/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jessica and her team are amazing
We were married at the the DoubleTree by Hilton in Alsip 6/8/19. From the initial inquiry to view the space, to the day of our wedding--the entire process was so easy and enjoyable thanks to the one and only, Jessica T! Jessica went above and beyond to make sure our special day, and all the days leading up to it, were perfect. We had our Ceremony and Reception at the venue and everything turned out so much better than we ever could have imagined. There was a bit of a snag on the day of in terms of timing for our off-site photos and ended up taking all of the photos on-site. Thank goodness for that snag, because our photos turned out AMAZING. Our photographer found this area along the back of the hotel with gorgeous greenery that we used for a backdrop in some of our 1 on 1 photos which turned out magical. We also used the brick wall in the patio area which was perfect for all of our group pics and additional 1 on 1's. Overall, it was a pleasure and honor working with Jessica and the DoubleTree team and will be forever grateful for the memories they helped us to create. THANKS AGAIN!!! -
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Olayide S. Sent on 06/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Happily Ever After
Jessica was great to work with! She stayed in contact with me throughout the entire process. She was very attentive to details and worked with each of the vendors to make sure everything ran smoothly. She gave suggestions and was very helpful in helping us turn the venue into our dream wedding! I am very glad that we chose to have the wedding at the Double Tree in Alsip. -
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Kevin W. Sent on 05/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They nailed it!
We really lucked out with Clare from the DoubleTree. Every single step of the way she made sure (and then double-checked) that we were getting everything that we needed. At no point did we feel like we were forgotten or cast aside, because she was in thorough contact with us at every milestone.
We were impressed with Clare's personal and professional courtesy, especially considering that friends of ours who booked their weddings with far more expensive venues did not have nearly the level of attention that we did from her.
The location was an initial attraction for us, with easy access to and from I-294, and since the Doubletree is also a hotel, we were able to get our guests a block-rate if they wanted to stay in the hotel the night of the wedding.
The food was excellent. We heard a lot of raving about the beef brisket with caramelized onions. The venue also made sure that everyone with a food allergy or dietary restriction had a personalized plate as well, which really meant a lot to us, considering that my wife is vegan. The staff knew our names on the night of the reception. Not just Clare, but the wait staff, too. Everyone was very kind and pleasant.
They were able to accommodate us not only for the reception but for the ceremony too. They set up a lovely backdrop with striking uplighting, and allowed us to bring our own arch.
I can't say enough about how beautiful the room looked. We used the chivari chairs, with midnight blue table cloths and champagne runners, which we knew would look great but exceeded our expectations.
And all of this at a price point that was reasonable and affordable. We really feel like we got way more than we paid for and if we got to relive the whole process over again, we would choose this venue again, no doubt, for sure. We'd recommend working with Clare and the Doubletree to anyone. -
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Kristin Sent on 10/02/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I could not be more pleased with how our wedding turned out. Jessica was so helpful! She went over everything with us multiple times and answered all my questions without hesitation. Also made sure that everything was going as planned. The venue was beautiful and the food was amazing! We would 100% recommend anyone planning their wedding to check this place out! -
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Katie Sent on 06/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jessica went above and beyond to accommodate all of my wants and needs! I honestly was so happy with everything . I was constantly calling and emailing Jessica with questions or changes and she always responded right away. HIGHLY RECOMMEND double tree in alsip! -
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Jessica Sent on 09/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The DoubleTree was great the night of our wedding! We enjoyed the atmosphere that we were able to create and the setup was beautiful! We all really enjoyed ourselves and had a great time! The food overall was fantastic! We received soooo many great comments on the food and we are glad we choose the DoubleTree for all of our wedding needs. Thank you so so much to Clare P. for being there with us thru all the craziness and multiple changes and making sure everything ran smoothly. We really appreciate your hard work. -
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Lisa Sent on 08/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great venue and great staff! Jessica Torres is the best. She’s super flexible and helpful! Works well with couples to meet all their needs. -
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Julie Sent on 08/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a beautiful wedding at the double tree! Jessica was amazing to work with! I highly recommend using them for your venue! -
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Elizabeth Sent on 07/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the best experience at the Double Tree Alsip. I would highly recommend for a wedding! -
Quality of service
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