3.6 out of 5.0	Quality of Service:		(3.0/5.0)
	Responsiveness:		(3.5/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(3.5/5.0)

The cakes this store supplies are gorgeous. Simply walking in the door shows you that as they have many on display that are pretty amazing. I was somewhat shocked to find that they offer only 2 flavors of cake. Chocolate or Gold. I always expected that TV-inspired moment of going in for a tasting and getting all these wonderful kinds of cake to nibble on..much to my surprise I was offered a single plate with one yellow piece and one chocolate piece, both with the same frosting. Nevertheless, the cake was very tasty and I am a fairly simple girl anyway and don't need 20 flavors to choose from. They allowed us to bring in our own cake topper and they took a swatch from the bridesmaids dresses to match the color, which was nice. The color ended up looking more blue than the purple I gave them but it was beautiful and it really didn't bother me. All in all, it was a beautiful cake, and it tasted good, so I was happy.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Cake was amazing both flavor and design. Donna was such a wonderful person too! Highly recommend. Very good prices too.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

I showed Donna a picture of a cake I really loved and she knew exactly how to do it and make is specially for me. It was georgeous and the taste was unbelievable. I was soo happy with the way it turned out

1.4 out of 5.0	Quality of Service:		(1.0/5.0)
	Responsiveness:		(2.0/5.0)
	Professionalism:		(2.0/5.0)
	Value For Cost:		(1.0/5.0)
	Flexibility:		(1.0/5.0)

When I went to the shop their cake was very tasty and moist and they had wonderful displays of their cakes. They told me I could chose one of their designs or I could show them a picture of what I wanted and they would replicate it. I ended up ordering a chocolate cake with raspberry filling and showed them a picture of what I wanted it to look like. The cake I got did not have a raspberry filling (it was plain white frosting), the cake was dry, and the decorations on the cake looked like they were done by an amateur and did not look like the picture I gave them. After the wedding after much arguing with them, they finally gave me half my money back.