Designs by Anita 3.7 out of 5.0 3.8/5.0
Toronto, ON M1J 1Y3
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647-233-8654
  Profile   Reviews (10)   Website    
Overall Rating
Quality of Service:
   3.6 out of 5.0 (3.6/5.0)
Responsiveness:
   3.5 out of 5.0 (3.6/5.0)
Professionalism:
   3.7 out of 5.0 (3.7/5.0)
Value For Cost:
   3.9 out of 5.0 (3.9/5.0)
Flexibility:
   4.0 out of 5.0 (4.0/5.0)

 
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Bushracat
Wedding: 07/10/2010
Reviews: 1
0.2
out of 5.0
Quality of Service: 0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:0.5 out of 5.0(0.5/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)

This company had advertised a special on chair cover rentals on the internet. I had contacted the owner several times through phone calls/voice mail and did not hear a response back. After a week of not hearing from anyone, the owner called me back and asked me to come meet at her location on that Sunday around 1pm. I was to call the owner and confirm the appointment and get directions to the location. After calling her back several times on the sunday to get an address I gave up - her lack of response indicated to me that she would likely not follow through on the day of my big event!

Designs by Anita responded with the following comments:

I provided my address information via email to this bride-to-be and she never showed up at 1PM. I have never had a problem with any of my couples and I have been in business for over 6 years.
Congratulations on your wedding and we wish you all the best in the future.

Reviewed On:
08/11/2009

Services Used:
Event Rentals

mybigfatcomplicatedwedding
Wedding: 11/07/2009
Reviews: 1
0.2
out of 5.0
Quality of Service: 0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:0.5 out of 5.0(0.5/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)

Unfortunately, my experience with Designs by Anita was similar to Bushracat's. I too found her online and tried to contact her in order to set up an appointment. Her responsiveness was incredibly poor and when an appointment was finally arranged, she contacted me the morning of to cancel it via text message (not even a phone call). I understand things come up, but her lack of courtesy (no apologies) was unsettling. Further, even though I requested more information, I never received anything.

Designs by Anita responded with the following comments:

I am sorry you felt that way. Your initial email was Mon. Oct. 26th at 12:35 PM and I responded exactly 30 mins later at 1:05PM. To me, that is a very quick response. You were actually contacted the evening before around 6:30pm when I cancelled the appt, as I had the flu. Since, I didn't receive a reponse from you, I sent you a text message at 7:29AM, as I didn't want to call you at that time, as I thought it would be rude and too early for a Sunday morning.

Things didn't come up, I was very sick and for the sake of my clients and especially the H1N1 flu, I didn't want anyone to get sick.
I am sorry if you didn't think that I had enough courtesy.

Information was sent this morning regarding decor as I wasn't able to access my computer prior.

Reviewed On:
11/10/2009

Services Used:
Event Rentals

LoriVogiatis
Wedding: 08/15/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Anita provided great service on the day of my wedding. I had the full decor service from her. She provided the backdrop, head and cake table decor, fresh rose petals and spot lights and I also got her great deal on the candelabras, in which she delivered, setup and removed everything. It's been a couple of months and I am still receiving rave reviews about the decor and how everything looked.

Anita was very personable, quick to reply to my emails and reasonably priced.
This is 1 vendor I didn't have to worry about. Thanks again Designs by Anita.

Lori and Dave

Reviewed On:
10/31/2009

Services Used:
Flowers & Decor, Event Rentals

Cassandra
Wedding: 09/13/2008
Reviews: 1
3.7
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

It was great.

Reviewed On:
12/01/2008

Services Used:
Event Rentals

Julie
Wedding: 08/30/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

This vendor provided me with my wedding reception decorations including the chair covers. Anita was very flexible and open to hearing about our budget and she was able to work within it. She got back to all of my emails and at times when I needed clarification or details, she was happy to respond. The value for the service I received was excellent. I am so happy with the actual result and I have even referred her services to other brides-to-be who are looking for the services she provides.

Reviewed On:
12/01/2008

Services Used:
Flowers & Decor

Meagan
Wedding: 08/09/2008
Reviews: 1
4.3
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Anita was responsive and very helpful.

Reviewed On:
12/01/2008

Services Used:
Event Rentals

Mrs.Lee
Wedding: 06/28/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Anita at Designs by Anita was wonderful. She was very professional, accomodating and made our planning easy and worry free. During our wedding day, our venue looked beautiful with her chair covers and candelabras. Anita was also patient and flexible when our guest numbers changed. I recommend Designs by Anita to any future bride. Thanks Anita!

Reviewed On:
08/05/2008

Services Used:
Unique Services (Other)

Janet
Wedding: 11/10/2007
Reviews: 2
4.2
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

She was very helpful with ideas, especially since I wasn't sure what I wanted! We had a strict budget, and she did great things with the money we had - simple and elegant. I have (and will continue to!) recommend her to others!

Reviewed On:
12/01/2008

Services Used:
Flowers & Decor

Bruce
Wedding: 10/05/2007
Reviews: 1
4.9
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Anita and her team provided all the chair covers, sashes, and table overlays. They did an exceptional job at a great price. I've already recommended her services to another couple.

Reviewed On:
12/01/2008

Services Used:
Event Rentals

Sharmin
Wedding: 04/07/2007
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Anita is a wonderful decorater. She took the time to meet me personally, discuss with me the different options I could choose from, and most importantly, she was able to provide a beautiful decor for my reception in the price range that I needed. Overall, I believe that she is a professional decorater who works hard to make sure that the client is happy. I would highly recommend her for any occasion!

Reviewed On:
12/01/2008

Services Used:
Flowers & Decor