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DC Centre
Affordable Elegance
11830 Stonegate Circle
Omaha, NE 68164
Services Used:
Ceremony & Reception Venue
For the 8 months that my husband and I worked with our event coordinator, I never felt fully confident in her competence. She would constantly forget things I said, write down wrong information, and was always scatter brained. We had discussed a certain way that my husband and I wanted the room set up for our ceremony and then the reception. It was agreed upon, put in writing, and signed by our event coordinator. To me that meant it was a done deal. When we went in for our 2 week before appointment, we were unpleasantly greeted by our event coordinator, our set up manager, and the owner. The owner, from the get-go, started yelling at my husband and I telling us that we were completely out of line for suggesting such a ridiculous set up, and that in 32yrs he has never seen something so stupid. He said the set up wouldnt work without 10 extra bodies in there helping (which he wanted to charge me $1000.00 extra for when my contract clearly states that he is supposed to take care of all set up tear down and labor) and he said it would take 2hrs to do this set up inbetween ceremony and reception. During this time, he said that because my guests are not special, and I (as a bride) am not special what-so-ever and that i would not be given any favors because frankly, he doesnt care about me. I am simply a person renting a room, i dont own anything, nor do i have any rights in his facility. I tried to explain to him that his event coordinator signed a contract with us stating that she would do this set up for us (no one made her sign this, she willingly did and she said numerous times that this was able to be acoomplished, no problem) and he basically told me he didnt care. It was either his way, or we could just find another place to get married (2 weeks out, none the less). I work as a wedding coordinator at a country club, and my husband did banquet set up for years, but when we tried to explain to him how uncomplicated this set up really was, he said that we didnt know anything compared to him and he didnt care what we do for a living, he knows best. He said that if I was such a good coordinator and knew everything, than I should jsut have the wedding at my own club, but that he assumes that I couldnt afford it because otherwise I probably would have gone that route. Bottom line, this guy is a jerk. How he has managed to keep a business open for 32yrs is beyond me. When i turned him into the BBB, he replied that I was a "rude, demanding, condescending, and belligerent bride" based on our meeting, but I dont even know how thats possible considering I spent that 2hrs that we met with him (which was supposed to be 30min)crying and barely uttering any words.... WHAT A JERK! I highly suggest finding another venue. While we were planning our wedding, we were passed between 3 wedding coordinators and 2 set up managers, probably because this guy is so mean people kept quitting or getting fired! The turn over is outrageous, i dont blame them though. I would hate to work for someone like that too....
Services Used:
Ceremony & Reception Venue
The DC Centre has a lovly site. Their value for the money is very good. Patrick our manager for the evening was fantastic. He did a great set up and was very willing to help in anyway. The food was great. THe thing I didn't like is the sales person was always in a hurry. I always felt rushed when I talked to them. This was my big day and I was holding both my wedding and my reception at the same location. They only allowed is in 2 hours early for pictures which made everything rushed. If it would have been nicer outside it would have been different but we were dealing with late March. I wish they could have been more flexible and not as rushed with the sales department. Great kudos to Patrick and his staff. They took good care of us!
Services Used:
Ceremony & Reception Venue
I'll start with the positives. The food was tremendous ... everyone at our reception commented on how great it was. I also really liked working with Shelly, she was great and very quick at responding to any questions we had. She made everything crystal clear as far as what we could expect on the night of our reception. She wasn't available the night of our reception and the manager of the facility was going to be there to oversee our night. It would take too long to type it all out, but I will say that at the end of the night the manager flat out told one of my guests how much we actually paid to use the facility. That is NOT ok with me ... it is very unprofessional to disclose that kind of information.
Services Used:
Ceremony & Reception Venue
I could not have asked for a better venue for our ceremony and reception. Everyone was so helpful, calm, friendly and professional. They helped me think things out that I hadn't thought through yet, they answered every question I asked completely and with honesty (which I found that not all places would do), and they worked with our budget. In between our ceremony and reception, they provided all of the switcharoos quickly, quietly and efficiently. I felt safe, and trusted them with our wedding day without hesitation. The food was so much more than we expected (we did a buffet), and the service excellent. The atmosphere was exactly what I hoped for in my wedding...non-traditional, relaxed, unique ceremony, and a party of a reception! The dance floor was the perfect size..big enough so that everyone can dance freely...and everyone did! I loved that we had lighting options to help set the mood and match my wedding scheme. The only thing I would caution one about is that the bridal room is very small, has only one outlet (however, it is directly attached to the bridal restroom which has plenty of room for a large dress, and another outlet in there), so I would recommend getting ready elsewhere, bring along a power strip for touchups, and a lamp or two if you don't like the flourescent lighting. Also, there is only one small couch in there, so if the bridesmaids want to hang out in there too, bring in chairs, or hang out elsewhere. However, if you have your ceremony somewhere else, this is a perfect venue for a reception! Plenty of space, and I didn't feel like I needed to do much decorating because the venue is so classy on it's own!
Services Used:
Catering
The staff were all very friendly and helpful. Very clean and organized place. Loved it!
Services Used:
Ceremony & Reception Venue
I loved this place for our wedding reception. It was absolutely beautiful and reasonably priced. I was a little nervous at first when someone told me they have more than one reception going on at the same time and that we might be able to hear the other reception. But we didn't. The walls were incredibly sound proof. They were very helpful with decorating and the food was amazing.
Services Used:
Catering
The facility was where we had our reception. They were able to give us the food and beverages we wanted at a good price, but the staff we had for our wedding reception were by far professional. It seemed like they were around 18yrs old and they were not groomed very well.
DC Centre responded with the following comments:
We have improved our staff by implementing stricter hiring and training guidelines. We now have mandatory uniforms for a banquet staff and require an appearance agreement between the company and staff to be signed.We have improved our staff by implementing stricter hiring and training guidelines. We now have mandatory uniforms for a banquet staff and require an appearance agreement between the company and staff to be signed.
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