Davids Bridal 4.0 out of 5.0 4.1/5.0
935 Riverdale Street, West Springfield,, MA 01089
413-739-0195
  Reviews (10)   Website    
Overall Rating
Quality of Service:
   3.9 out of 5.0 (3.9/5.0)
Responsiveness:
   3.9 out of 5.0 (4.0/5.0)
Professionalism:
   4.3 out of 5.0 (4.4/5.0)
Value For Cost:
   4.4 out of 5.0 (4.4/5.0)
Flexibility:
   3.8 out of 5.0 (3.8/5.0)

 
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lolapickles
Wedding: 08/22/2009
Reviews: 5
4.2
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

I had a great experience at this specific DB. The DB in Manchester literally made me cry (and not in a good way). The sales associate was a little pushy but she understood my sense of style, did a great job of finding my perfect dress and she told me about a discount I wouldn't have known about that saved me $200 off my dress. Overall, I felt like a million bucks at my wedding and was really happy with my dress.

Reviewed On:
10/16/2009

Services Used:
Dress & Attire

shamikka
Wedding: 07/18/2009
Reviews: 3
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

excellent selections at reasonable prices

Reviewed On:
07/21/2009

Services Used:
Dress & Attire

Tad & Cyndi
Wedding: 06/20/2009
Reviews: 4
4.3
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

The wedding dress was more than we could ask for for the price. People at the wedding commented on the amount we must have paid for the dress. These comments were more than 4 times what we paid. Amazing. Good work David's Bridal.

Reviewed On:
07/14/2009

Services Used:
Dress & Attire

Emma
Wedding: 10/24/2008
Reviews: 3
2.6
out of 5.0
Quality of Service: 2.5 out of 5.0(2.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)

some of the staff were ok, but a couple of them were rude and unhelpful

Reviewed On:
11/28/2008

Services Used:
Dress & Attire

Emma
Wedding: 10/15/2008
Reviews: 5
4.8
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

David's Bridal was both quick and attentative. They were very busy but found a representative over the intercom to work with me right away.

Reviewed On:
02/10/2009

Services Used:
Dress & Attire

bailey1195
Wedding: 10/04/2008
Reviews: 5
4.6
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

David's Bridal was great. I found my dress after the second visit. They are very helpful and knowledgable. They have a huge selection and tons of different varieties. Many times throughout the year they also had big sales. The people doing the alterations were probably the people that were most helpful. They took a gown that was way to big and fitted exactly how I wanted it, and even changed the style slightly.

Reviewed On:
11/01/2008

Services Used:
Dress & Attire

cliu
Wedding: 08/02/2008
Reviews: 5
3.5
out of 5.0
Quality of Service: 3.5 out of 5.0(3.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value For Cost:3.5 out of 5.0(3.5/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)

Very helpful. Beautiful dress!

Reviewed On:
09/19/2008

Services Used:
Dress & Attire

Danielle
Wedding: 05/16/2008
Reviews: 5
3.8
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

My wedding dress was beautiful and and everything I wanted and only found at David's Bridal. They also had a good seletion of bridesmaid dresses at good prices. They did unfortunity mess up on a dress and ordered it in the wrong color. But the dress did come in on time in the right color.

Reviewed On:
06/30/2008

Services Used:
Dress & Attire

dghmfk9
Wedding: 2 years ago
Reviews: 5
4.3
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

I loved my dress. Although you could tell that the girl assisting with the dress was hoping for a sale, she did not try to steer me towards any particular dress. She paid close attention to my facial reaction when I tried on different dresses and helped me pick the one I felt the most confident and beautiful in.

The only issues I had were with the alterations department. I had trouble understanding the seamstresses when they spoke, and they had trouble understanding me. They wrote down my information incorrectly (phone number and wedding date)

Reviewed On:
07/02/2008

Services Used:
Dress & Attire

Henry
Wedding: 09/13/2002
Reviews: 5
3.8
out of 5.0
Quality of Service: 3.5 out of 5.0(3.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

Read other reviews... but they delivered on getting my tux and my wifes dress, at any rate.

Reviewed On:
09/14/2009

Services Used:
Dress & Attire