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Davids Bridal
10760 Sunset Hills Plaza
The Plaza at Sunset Hills
St. Louis, MO 63127
 
 
  Reviews (79)    
3.4 out of 5.0
3.4
out of 5.0
Quality of Service:
 (3.4/5.0)
Responsiveness:
 (3.4/5.0)
Professionalism:
 (3.4/5.0)
Value:
 (3.9/5.0)
Flexibility:
 (3.2/5.0)
 
Sort By:
 
 
Theodore
Wedding:
01/07/2012
3 Reviews
3.9
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:2.5 out of 5.0(2.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
We ordered dresses and invitations here; pretty good value
 
Markee & Bradley
Wedding:
01/07/2012
5 Reviews
1.7
out of 5.0
Quality of Service:2.5 out of 5.0(2.5/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:1.5 out of 5.0(1.5/5.0)
Value:1.5 out of 5.0(1.5/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
I loved my dress, but the poeple there were very pushy and not very helpful. I actually went to the venue in springfield, mo. When a problem arose, they basically told me there was othing they could do, and tough luck....not something a bride wants to hear about her wedding dress. If I need a bridesmaide dress or something in the future, I would NOT go to davids. They just arent helpful, or work with you, and they arent worth the prices.
 
Jennifer
Wedding:
12/31/2011
5 Reviews
3.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Dress & Attire
 
I have to admit that I begrudgingly went to David's Bridal because of bad experiences I've had there in the past. I did find a great dress at a great price, but other than that I'm not impressed with them. Even though there were very few people in the store the day I was there, the saleswoman was quite rude to my family and didn't really allow them to be a part of the experience.

I didn't go with them for alterations and pressing because I read many terrible reviews.
 
Stephanie
Wedding:
11/12/2011
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The dress came in on time and in good condition.
 
Nicole
Wedding:
11/11/2011
4 Reviews
4.6
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The only reason I gave them 3 stars instead of 5 was because on my wedding day, literally 4 hours before the wedding, I found a huge pull in my train from when they put the bustle points in. It was a little annoying because they had hung up the train at the exact point of the run I'm guessing to try and hide it. Just note to other brides, inspect, inspect, inspect!
 
Amy
Wedding:
10/16/2011
6 Reviews
2.8
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
I went to the Fairview Heights, IL location. ANyone who has been there knows that it's somewhat like herding cats; there are tons of people and not enough associates. We were taken to a section of the store to dig through bridesmaid's dresses ourselves with no help from the staff. The good part about David's is the price and the selection. If you can deal with the circus going on around you, the dresses were reasonably priced and they looked great. Don't look for customer service in the least, and know what you want before you get there.
 
Christine
Wedding:
10/07/2011
10 Reviews
3.4
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Dress & Attire
 
The dress itself was beautiful. The services was so so. When I called to make my appointment they told me it would take only 2 weeks to complete. But when I arrived for the appointment they said 3 weeks, which put it back on mhy wedding day. I freaked out and they agreed to complete in the 2 weeks they originally told me. Not cool.
 
Holly
Wedding:
10/07/2011
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
Every time I went in to David's Bridal I tried to deal with Kesha. She is the best. Very professional and she always provided great service!!!
 
Jenny
Wedding:
10/02/2011
5 Reviews
3.9
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Davids bridal was great. They exchanged my dress when I had second thoughts and I ended up with a gorgeous Vera Wang dress. The only problem is the alterations department tends to be the weak link. My alterations were not ready and I had to wait 3 hrs the week of my wedding to get them finished. I called the morning of my appt and they said the dress was ready. When I arrived it had not been touched. They refunded my $150 for alterations so that helped but my bustle fell the night of my wedding and the alterations were obviously rushed. This was the long beach ca location. Overall I was happy with my dress and Davids bridal.
 
Devon
Wedding:
09/09/2011
2 Reviews
4.3
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Good quality product at a great price
 
ElizaC
Wedding:
06/25/2011
5 Reviews
4.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I loved my dress! However the team of workers aren't very responsive. They seem stressed out and overwelmed. The lady I worked with had more than one bride to attend to and she kind of just handed me my dress and was on to the next bride. I would recommend this to people only based on the dresses and not the team of workers.
 
Abboud
Wedding:
06/10/2011
5 Reviews
4.6
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
I got my dress from David's Bridal in St. Louis Missouri. My wedding dress consultant Sarah was absolutely wonderful. She was friendly and patient. I received many many complimetns on how beautiful my dress was. I also got it altered at David's Bridal in Rochester NY. Although the alterations were extremely expensive, my dress fit like a glove. I also got my shoes, slip, and head pieces there too. Those too were a little on the pricey side but well worth it.
 
Mrs. Kline (Sass)
Wedding:
12/19/2010
5 Reviews
2.0
out of 5.0
Quality of Service:0.5 out of 5.0(0.5/5.0)
Responsiveness:2.5 out of 5.0(2.5/5.0)
Professionalism:1.5 out of 5.0(1.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:1.5 out of 5.0(1.5/5.0)
Services Used:
Dress & Attire
 
I went to David's Bridal for my dress and my MOH's dress. They wrote down the wrong size because the consultant was working with 2 brides at once. They fixed it finally but the petite is almost 2 sizes smaller than the regular dress and since they didn't tell me this and they didn't have any petite dresses to try on at all I ended up spending $600 for a dress I couldn't wear. My Maid of honor went to get her dress at David's Bridal (since she is out of state and they are everywhere) and they thought she was lying about being my maid of honor to get the minimal discount that she received from buying her dress there after I did. She spent 20 minutes arguing with them before she called me and had me tell them that just because she was out of state didn't mean she was lying about being my maid of honor. She finally got her dress and looked great but I wouldn't suggest you to use David's Bridal, its not worth the stress.
 
JamiP910
Wedding:
09/10/2010
3 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Friendly service and great to work with!
 
Emily and Lance
Wedding:
08/08/2010
5 Reviews
3.9
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
I went to the Columbia, MO store and had a wonderful experience. The staff are busier than in the other wedding dress stores I visited, so there isn't as much individual attention, but my consultant was great, I got a gorgeous dress for a very reasonable price, and they did well with my alterations (although they did end up being more expensive than they'd told me they would be when I purchased the dress). If you go to Columbia, Kelly W. is a GREAT consultant to work with.
 
Dorian and Eddie
Wedding:
06/12/2010
5 Reviews
3.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Dress & Attire
 
I got my wedding dress as well as all my bridesmaids dresses from DB. My overall experience was good. The alteration dept did a great job. I felt better having them do it because they were faniliar with the dress already. It was worth the money. I have gotten numerous compliments on how well my dress fit me:). The only "problem" I had was when they discontinued the color that Icarlectrd for my bridesmaids dresses. The good thing was that the color change actually worked better for us!
 
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