davids bridal has some beautiful gowns, and i must say mine was PERFECT in every way. my husband, myself, and everyone loved it. i did not like the way davids people ran things though. i was talked into buying a dress to small for me, so when i gained 3-4 lbs. i couldn't put it on. then the alterations were unreal, they said they needed to buy more fabric for me to fit and charged me an arm and a leg. so i went somewhere else and she fixed it perfectly for so much less, and she never once had to buy any fabric!!!!

I cannot remember the lady who helped me, but she was the one who encouraged me to try on a dress that I would not have on my own. That dress ended up being "the one". I love it!

I would not recommend this place. It was a zoo every time I went in. I got so mad because on three occasions I made appointments and all three times I received very little one-on-one help. It was not the dress selecting experience I imagined. The dresses are in rough shape and dirty. They sell the gowns right off the rack which I did not like at all. I paid $699 for my gown and another $250 for alterations plus another $200 for undergarments & $50 for shoes. Not worth it at all. I would highly recommend visiting another upscale bridal studio to gown shop. I made my bridesmaids go somewhere else for gowns. The telemarketing will drive you insane as well. They called my phone so much I had to block the number. The staff are not on the same page at this place.

We got my bridesmaids dresses at Davids and didn't seem to have much trouble picking one out, but we did it with absolutely no help from our sales woman. I had made an appointment for 6 girls but only one dressing room was assigned to us. After the lady finally opened up 2 more dressing rooms for us, it went a little smoother. When we got the dresses, most of them had fitting problems and weren't sized correctly so they had to be altered.

I gave Davids such a low score because I went in to try on a wedding dress and they schedule so many appointments that EVERY time I came out of the dressing room with a gown on I would hit somene. Not only that but then I wouldhave to wait for a podium because they would all be taken. Even more my consultant wasn't there for just me, she had 2 other people she was taking care of as well and so it took a lot longer than it should have. I wish I wouldn't have wasted my time.

Dress, Shoes, Flower girl basket, Pillow and Bridesmaids dresses all came from Davids Bridal. Rachael was my primary associate and never failed to periodically check with me as to whether everyone was fitted! She was so sweet and easy to get along with. She was also professional and very organized. My dress fit great and the value for the cost was amazing! Our wedding colors were regency purple and kelly green...they looked AMAZING together. I also wore regency peep toe pumps which I got on sale for $19 and Davids dyed them and they were fierce and flawless!! I truly love Davids but my only issue was that I had about 5 weeks left prior to the wedding and they were unable to order the hair clips I needed for the little girls (they claimed that the would not arrive on time). I really felt as though they could have overridden the command and I would not have complained if they did not arrive on time since they were only $15. Also, I was unaware when getting the preservation kit that I had to pay extra money for extra items (undergarments, accessories) and fixes; i should have been told this upon purchase as I ended up paying $50 extra to the preservation company. Oh and I do not like the no return/exchange policy!!! Anyway, other than that I really loved my dress and the service...WE WERE ALL GORGEOUS!!!

Ryan is awesome! For the budget bride, you can certainly find what you need!

I bought my dress at Davids Bridal in Richmond and I was very pleased with it and the customer service. However, I am a plus size and their selection wasnt that great at the time I went there. I tried on about 8 dresses but some of them didnt feel right becasue i had to try on dresses that were to big or to small. However the dress I bought was beautiful and looked great on me. The people are much friendlier here than other David Bridals I have been too.

We LOVED our bridesmaid & flowergirl dresses! They were perfect and a few of my bridesmaids have already worn their dress again (I ordered one for myself as well). All of my girls thanked me for the reasonable price of the dress too. They were all comfortable and thought that the dresses were really great (loved the pockets).
The store was always really busy but we had helpful employees every time. The girl that orginially helped us pick them out ended-up moving soon after we were there so we would have liked a call about her leaving because after she left we had to deal with different consultants everytime we called or went into the store. One of them gave us incorrect information but quickly rectified the situation so all was good. Overall, we were very pleased with our decision to use Davids Bridal.

The only person who really helped me was Delphie. She is the sweetest woman

The dresses are reasonably priced and there is a pretty decent selection. For some brides this would be a good place to shop, especially if you find something you like on the website. I know some who have had good experiences and dealt with nice consultants here. However, I did not have a good experience during my two visits. Both times I visited, the consultants did not seem very receptive to what I was looking for in a dress. One in particular was being very pushy with me and said denigrating things about my preferred dresses, trying to push me towards dresses I did not care for just because "it's your wedding day". I did not feel comfortable there. The other said something very negative to me when I decided not to buy that day. I understand that the dress style I had in mind was something they don't carry and I don't hold that against them. I just wish that they had not made me feel uncomfortable about my tastes and preferences.

I went to a couple of full-service bridal salons and then ended up buying my dress at David's. For this budget bride (by choice--I couldn't see spending more than a grand on a dress to wear once) David's provided the best selection of inexpensive and yet fashionable dresses plus I loved that they carried plenty of dresses in my size to try on (I wore a street 18 at the time). I cannot express the frustration of trying to try on sample dresses that are too small and fit funny, or being limited to the few styles that come with larger samples. I also had to order extra length because I'm tall which was efficient and inexpensive.

Our consultant was wonderful even though I know she was overworked and torn between helping a couple people simultaneously. My advice, though, is don't go on a Saturday if you can help it, especially not in prom season or right after Valentine's day. We stopped by one day to pick up a dress and it was a zoo. In mid-November, though, (when we shopped) it was fine.

LYNN from Davids bridal on west broad street was absolutely wonderful very helpful and made sure to contact us when items came in or there might have been a sale for other members of the wedding party. She was so polite and considerate and helpful.. A very dedicated person and made sure we got everything we wanted and that we were pleased.

the worst experience I have ever had at any retail store. This davids I would never go to again. Terrible.

I bought my wedding dress from Davids Bridal in Richmond, VA. I really like this particular store and absolutely loved my dress! The staff at this store were all very helpful. The only thing i did not like was the alterations department...they put a bustle on my dress and when i picked up my dress they had ripped the front a little...but they did fix it for free. Also, the bustle had broken during the reception...it was very weak and they did not do a good job on it. But Davids Bridal in general was very helpful and most importantly i looooved my dress, it was perfect and also i got all my accessories from there and they were all beautiful :-)

David's Bridal will never get my business again. We ordered my wedding dress, bridesmaid dresses, and Mother's dresses from them. The bridesmaids and mothers were happy with their dresses, just the staff was rude and not helpful, except for Crystal. She helped with my mother's dress and was fantastic. I wish she could have helped with my dress. She needs to teach them all how to act towards customers. My dress assistant was whiny, and pushy. I love my dress however I had to go back three times for fittings and it was still to long. I literally tripped on it going down the aisle. I had to repeatedly ask them to do things like fix a broken eye hook and to clean it. Cleaning was a whole other story. They said if I bought a dress of the rack they would have it cleaned. Then when I took it in they said they would spot clean it. Which was a joke. I was so mad about the spot cleaning and constant return trips that I left my shoes on the counter at the store after waiting in line for 45 minutes to pay for their horrible service. When I called to tell them I left them, they said they would put them in the back and I could come get them. When I went to get them they recognized me and said hey you are the bride who left her shoes, recognition means nothing b/c after them looking for an hour they couldn't find them and told me to call back tomorrow. I called back every day for a week and only to have a Manager call me and tell me I never left them there and that they do not have them. I was so furious. So now I have a half correctly altered dress and no shoes (which the shoes were altered to that dress). Then my favorite thing was they had the nerve to send me a brochure rating them. In closing if you want a cheap dress and poor service go see them...they are the WALMART of wedding dresses.

IF I WAS TO DO IT ALL OVER AGAIN I WILL USE THEM.
HANDS DOWN!!