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Davids Bridal
153 W State Rt 4
Paramus, NJ 07652
 
 
  Reviews (55)    
3.5 out of 5.0
3.5
out of 5.0
Quality of Service:
 (3.4/5.0)
Responsiveness:
 (3.3/5.0)
Professionalism:
 (3.3/5.0)
Value:
 (4.2/5.0)
Flexibility:
 (3.5/5.0)
 
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Sarah
Wedding:
12/29/2011
5 Reviews
4.3
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Great dresses and great service!!!
 
sunshineface813
Wedding:
11/11/2011
5 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
This store was great. I found my dress and the bridal parties dresses all in 1 1/2 hours...They were very helpful and flexible. The price for alterations was a bit much, but those are the prices you have to pay to look beautiful....all in all I liked the store and Zoey was the best to work with.
 
ashleep
Wedding:
11/05/2011
5 Reviews
0.6
out of 5.0
Quality of Service:0.5 out of 5.0(0.5/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:1.0 out of 5.0(1.0/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)
Services Used:
Dress & Attire
 
Absolutely awful establishment. If your looking for an inexpensive wedding dress Davids Bridal is an option but be prepared to work with some of the most unprofessional yet arrogant people you could ever imagine. I was completely caught off guard when I met with the "alterations manager" at David's Bridal in Paramus NJ. I had purchased my dress months before at their store and had decided that I'd like to slightly alter the neckline to a sweetheart. The "manager" basically asked me what I was doing there after I had called ahead and spoke with her several times and advised I was coming in to discuss the neclkine alteration. She had me searching thru racks of thousands of dresses to locate my dress, (was unprepared for our appointment and quite frankly had no interest in meeting with me in the first place). Once i located my dress, she was extremely unhelpful in helping me obtain my desired request and told me that "it has been a long day and she was ready to go home". I couldnt believe that this was coming out of the mouth of a manager of a bridal store. I wound up keeping my dress, and took it to another tailor in the area Sheila's Tailoring in Allendale, NJ (whom is amazing by the way) and she did my neckline perfectly. Following this incident, I wrote a letter to the David's Bridal Corporate Office and never even got an email of acknowledgement. Very dissapointing and would never recommend Davids Bridal to anyone.
 
Kenia
Wedding:
08/20/2011
14 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Excellence Service. Justine was my sales contact. She made my wedding gown shopping experience unique. Prices were reasonable and service was just what I was looking for. Would definitely recondite this store to anybody.

Thanks
 
Martine and Chris
Wedding:
05/22/2011
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
My entire wedding party incuding both of my wedding dreses were purchased at David's Bridal. The staff is very friendly and helpful. They provided quality service, beautiful selection of wedding and bridesmaid dresses and best of all very affordable. I am very satisfied with my experience.
 
ladyliz02
Wedding:
05/22/2011
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
They were so help helpfull and patient. They helpeed me find the dress of my dreams. The price was amazing. I got an amazing dress for half the price.
 
Romap
Wedding:
11/12/2010
5 Reviews
3.3
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
I got my wedding dress here for a great deal. They have certain styles that will be discountinued and they will put them on sale for sooooooooo cheap! My dress was originally $800 but it was the only one left and I got it for about $100. Waiting for the sales is so WORTH IT!
 
renata1127
Wedding:
10/09/2010
3 Reviews
2.1
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:1.5 out of 5.0(1.5/5.0)
Professionalism:1.5 out of 5.0(1.5/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Dress & Attire
 
You can get a good deal at Davids Bridal, however sometimes I wondered if the service was actually worth it. The staff pushes you to make a decision the first time you go (since they"re commissioned) and once you purchase the dress you get the run around. They rushed me through my fitting, because they were running late with appointments. My overall experience with them just wasn't great. I went to the Paramus location, however the Wayne is not much better. The staff needs to be on the same page and they need some customer service training.
 
carolyn
Wedding:
1+ year ago
1 Reviews
1.0
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:1.0 out of 5.0(1.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
HORRIBLE HORRIBLE HORRIBLE!!!! That is really the only word I can even use to describe the service i received and how i was treated. Let me start by saying that I ended my bridal gown shopping experience...crying!
I had a 7:30pm appointment and arrived right on time. I was told that my attendant, sheila, would be right with me. I sat waiting for 30 minutes while sheila did who knows what. When i was finally brought upstairs i was made to wait another 15 minutes for her to clean out 2 dresses in the dressing room that were left there from the bride before me. I was instructed to pick out a corset and shoes which i "needed" to try on the dresses. After going back and forth with her maybe 3 times about the fact that I did not need or want shoes OR a corset at this time she finally left that alone. She then asked me which dress I came in to try on. I explained to her that i did not know what sort of dress i was looking for and that i was open to trying a few different kinds. The only specification i made was that i liked a simple look and did not want to be very poofy. She told me I needed to pick one dress because she didnt have time for me to try on multiple dresses.. this really upset me especially due to the fact that I waited 45 minutes before I was even helped. I showed sheila something simple and a-line. She then asked me my size. When i told her i was a size 22 she looked me up and down and shook her head then told me "well..our sizes run small" bacially implying that i was bigger than i said i was to her. I told her that i would not but a dress that i could not try on in my size and to please bring me something simple in a size 22. I was brought one dress while was so big and poofy im not even sure i would have been able to fit through the church doors. If she MADE me pick out a type of dress.. WHY would she bring me something completely different....OH YEA...IT WAS ALSO A SIZE 24. Which by the way couldnt even stay up on its own, it was so big. I would have told her i didnt like the dress or size but i couldnt find her because she was with ANOTHER BRIDE! My friend who was with me went to get me the other dress that had been left for me on a near by rack which was again the wrong size and style. We did not have the hanger or bag of the first dress with us and with my consultant no where to be found, we left the dress on the floor outside.. Sheila (without knocking or even peeking in the room) swings open my door to the dressing room to scold me for not haning up the dress while I AM NAKED and there are men right outside the dressing room helping a young family member pick out a sweet 16 gown. I was mortified. I asked her to shut the door while i covered my breasts with my hands and she told me once again and i need to hang up the dress when i am finished with it. It was almost 30 seconds of time where the door was completely open and i was naked besides my panties. After this i was completely done with her, the store and my horrible experience. I went downstairs and told the manager who was very nice and appologetic... but that doesnt take away the horrible dress buying experience i had, the fact that i was seen naked by all who were near and that i was told i look like i am a bigger size and made to cry at the end of all of this. I can never step foot in this place again. They lost a bride, my mother, my fiance's mother and step mother and 7 bridesmaids!!! HORRIBLE!
 
Danielle
Wedding:
09/04/2010
5 Reviews
2.5
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Dress & Attire
 
Davids Bridal has a wide selection of gowns at a reasonible price - however, I found their services (before & after I bought the dress) a bit shakey. I originally had a sales women who was pushing for me to to decide on my first visit. And when I wanted to return on a day she was off she became a bit rude.
When it came to the fittings and the alterations - I belive they were not very flexible to accomodate when I was available and the price of the alterations were out of control. Their sales staff could use some Customer Service training
 
Amanda
Wedding:
03/27/2010
9 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Rita was great!!!!! She was honest and caring to my needs. She was a great help and wonderful sales person. If your heading to Davids Bridal in Paramus on Rt. 4 see Rita for all of your wedding needs!!!!
 
ellenpuck
Wedding:
09/19/2009
5 Reviews
3.8
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
I was VERY happy with my wedding gown and my bridesmaids' dresses. It was definitely a great value and it was all what I would have picked anyway even if I was at an expensive designer store. The staff at this store was really helpful. I went to a few other David's Bridal stores, and had totally different experiences there where I was ignored and not helped at all. However, I was very happy with everyone at the Paramus store. One thing I did not like thought is that they had very specific days and times where I could come in for my fittings which was not too accommodating for my schedule.
 
NJBride and SashaGroom
Wedding:
09/05/2009
5 Reviews
3.1
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:2.5 out of 5.0(2.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Dress & Attire
 
I bought my dress from David's Bridal in Paramus. I LOVED the wedding dress (from the Oleg Cassini line) and the fact that it didn't cost a fortune. I got some many compliments on the dress and many people thought it was from a very expensive designer. The dresses at David's Bridal are definitely worth considering - they are affordable and you can try them on in the store in your size. They are much less pretentious than your average bridal salon.

While I loved the dress and the process to purchase it, alterations were a pain and the people not very professional. It took 3 attempts to have my dress properly shortened. Plus, they were very inflexible with the days I could come for the first fitting and subsequent alterations. Since I work in NYC, this created a challenge. Alterations are also quite expensive, so factor this in to the cost of your dress in advance or you will wind up spending much more than you expected.

I would go to David's Bridal again, but I think improvements are needed in the alterations department.
 
michelle
Wedding:
06/20/2009
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Davids Bridal is an original and wonderful store. I went to many other stores to see wedding dresses and only Davids Bridal had the dress of my dreams at a reasonable price. My dress was breath taking and affordable. I loved Davids Bridal! :)
 
allysonmg
Wedding:
05/30/2009
11 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Great dress for the price. I wasn't in the market for a $4000 dress so this was perfect.
 
Jennifer
Wedding:
11/07/2008
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The whole dress-buying experience for me was a joy. The gals at David's Bridal on Route 4 in Paramus were outstanding in their customer service....no pressure to buy and very low-key in their approach. I am not one who responds well to the sort of place that tends to be pushy, I mean who is, and I can't thank them enough for all their help. I wound up getting the very first dress I tried on if you can believe it. Francesca, in alterations, was top-knotch in her trade and I would say to any bride-to-be to ask for her when it comes time for your fitting. She is a pro! I absolutely loved my dress and am only sorry that I can't wear it more often! :) And...you really get great quality for a reasonable price. It is absolutely worth it for you to take a look there...check out their website too as they offer anything and everything a bride-to-be needs!
 
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