I fell in love with the first dress I tried on. The fitting was perfect, the alterations beautifully done, couldn't have been better!

Had last minute problems with my dress and they were very eager to help me with my dress problem.

I ordered my invitations online, but I did love how they turned out. I was able to alter how they were written and the color schemes in any way that I chose. They were reasonably priced and they sent extra envelopes as well.

When I had to get a 3rd dress only 4 days before the wedding, the staff at Davids Bridal Madison was so compassionate and understanding and totally rolled with the punches. They not only got me dress to me just as it needed to be, they threw in a hug for moral support. They remembered my name and even details about my day, helped me pick a dress that worked for me when my first got ruined at the dry cleaners. I'm so grateful for the staff at David's Bridal.

My experience with David's Bridal was mixed. I was looking to buy a simple dress that needed no alterations. I let my consultant know my specifications, and let her know that I knew that it would seriously limit my choices. She chose to ignore most of my wishes, and bring things that were well outside of my specifications. She also insisted on bringing plus sized dresses, and while I am not a size 2 I am far from plus sized. She knew that I would not have time to get the dress altered, and she kept telling me that getting a plus sized dress was the only size I was going to fit into.
She did finally bring a dress I liked (in a plus size) and when she finally brought my actual size out, I loved it. It ended up being one of the dresses that were on sale, which was wonderful. I liked the dress I got, it was perfect for me and perfect for my wedding. So although the experience was not the best the end result was great.
As with any David's Bridal experience, it really depends on which sales consultant you get and what you are looking for. If you are looking for a reasonably priced dress, I would suggest looking at David's Bridal, just don't go in expecting a fancy bridal store experience.

I went to David's Bridal twice. Once to buy my dress and once to exchange it. First, the people working the front desk treated me like i was beneath them and they acted very snooty. Second, the first time I bought my dress the consultant was trying to rush me and my family out. Yes I knew that I was stuck between 3 dresses but she didn't help the situation. Plus she kept running off and left me in dresses when i was ready to try on the next dress. The BEST experience I had there was when I exchanged the dress I felt i was forced to buy for the one I got married in. A different consultant helped me and made me aware that I could order the dress in my size AND without a train making any alterations I might have to make LESS. She saved me a couple hundred dollars and made sure that I was happy. The alterations lady I delt with was the head of alterations and didn't even ask what i wanted altered before she started meassuring for length. All i told her to alter was instead of a zipper i wanted a lace up, when my second appointment to try it back on it was perfect she did an amazing job!

They worked great with me getting everything done in time. My wedding dress, brides maides, & flower girl.

I had an appointment scheduled for a Sunday afternoon. When we got there, we were assigned a sales person, Amanda, who dealt with my bunch of people quite well! However, she was double, perhaps triple booked, and we did not receive the service that we deserved, or that my mother expected. My mother being who she is, she loudly addressed this issue and the store manager, Kim, came over and waited on us hand and foot for the rest of our time there. I'm sure that because it was Sunday at noon is why we weren't more singled out and taken care of, so if you go to this particular store, it's best to go on a week day, if possible for more one-on-one with your consultant.

They were super accommodating. When I received my slip, got home, and took it out of the packaging, I saw that the zipper was ripped. I called Kim, told her the problem, and after seeing that the shipment was on back-order, she called around until she found one that I could get within a week. She also helped get my maid-of-honor, who lived 700 miles away in New Jersey a dress in a store in her town.

They always have sales and plenty of dresses to fit any style. The alterations lady was a bit snotty, so I decided to go elsewhere for my alterations, but they did give me the 'straps' that I wanted added to my dress for free.

Overall, I'd go back. I probably could've found a similar dress somewhere cheaper, but I looked beautiful, felt beautiful, and got my dress for under $500 =)

I love my dress! When we started wedding shopping I lived in TX. I went to several David's Bridal Stores, in LA, TX, MS, and TN. The only place where I had good results was in LA. The people there are friendly and willing to help. Didn't seem that way in the other states. We had so many problems with them losing my veil in TN, to not getting the dresses in MS that we ordered. Then they didn't call and let us know they got them. It's a wonder that we ordered the dress in Feb. and the bridesmaid dresses in July that everything was here in time for the wedding and had been altered. They were such a headache. Don't use them anywhere.

Loved my dress but customer service during alterations left a lot to be desired. Bustle fell apart during reception, although I hear this happens to many dresses.

I bought my dress and ordered my bridesmaid dresses from David's Bridal because my bridesmaids were all in a different city. For some reason though, every one of my bridesmaids (5) have a very difficult time pulling up the information that was supposed to be easily available about our wedding and their dresses. I had to talk to representatives at each of the Davids Bridal locations because the computer did not save the information correctly. It was a hassle. On the other hand, I love my dress and theirs!

THEY ARE GREAT AND VERY HELPFUL. CONS- ALWAYS BUSY VERY HIGH PRICED UNLESS YOU CAN GET A SALE.

I was treated like the only customer there even though my consultant was double booked. She did a great job.

I got a great value on my dress from a very knowledgeable sales team. Sharon was absolutely wonderful and really made me feel like I was her most important customers. The only difficulty I faced was in scheduling. Trying to get an appointment was a hassle so I finally gave up. Sharon did not mind and was still helpful. I had a great experience and really felt like a princess throughout the entire process.

David's Bridal in Madison was great. They listened to what wanted and made dress selections accordingly. I was very pleased with my dress after visiting their store. I had previously visited David's Bridal in Cool Springs and felt pressured to purchase a dress that wasn't close to what I was looking for. I normally would not purchase something I wasn't sure I wanted but, I was running late to meet with a vendor and the dress was on sale! When I got to the register the price wasn't even what I was quoted.

I still gave David's Bridal five stars because the Madison location came through for me. If your sales person is too pushy feel free to ask for someone else, go somewhere else, or just say no!

I loved my dress, but felt that I should have shopped around a bit more or at least used another David's Bridal store. The sales people were never friendly and did not seem overly interested in selling me a dress. I found one I really liked or else I would have gone somewhere else.