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Davids Bridal
3000 Bardstown Rd.
Louisville, KY 40205
 
 
  Reviews (48)    
3.7 out of 5.0
3.7
out of 5.0
Quality of Service:
 (3.5/5.0)
Responsiveness:
 (3.6/5.0)
Professionalism:
 (3.6/5.0)
Value:
 (4.4/5.0)
Flexibility:
 (3.6/5.0)
 
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Heather
Wedding:
01/14/2012
5 Reviews
2.6
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
My dress came from here and was beautiful and the price was good. However, their accessories are ridiculously overpriced. Every time I went into the store I had to flag someone down to get waited on. I guess I wasn't dressed up enough? I dunno. I bought everything else at a different store because no one was willing to talk with me unless I was dress shopping. Lame!
 
Darcia
Wedding:
11/12/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
They were very helpful. It was convenient to have my bridesmaid order from them because most of my bridesmaids were out of state.
 
Ashley
Wedding:
11/11/2011
5 Reviews
3.8
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Make sure to try on your dress after alterations are done prior to leaving the store.
 
junglejanny
Wedding:
06/14/2011
7 Reviews
1.8
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
Louisville David's Bridal did a pathetic job. The girls were forcing me to fit and try to buy a dress that I did not want. They would not listen to my specific needs. I had to order my wedding dress on David's Bridal online by myself and I got it on time. IT was exactly what I wanted and at a wonderful price. I also had to order the brides maid dress online becasue of the same situation as my dress.
I bought bridemaid shoes at the store and had ordered them dyed. The store promised me a day and time they would be ready. We were to travel to our destination wedding and on the day of the travel we went to David's Bridal, not find the they could not find the shoes. Whgen they did, they were not even done yet and we had to suffer the stress of waiting and handed the shoes at our own risk with warnings not to put them against anything else lest the color bleeds. That was horrible and I think they need to train themselves to do a better job with cleints because weddings are truly a lifetime expereince and memories should be beautiful not such as what I went through with them!!!
 
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Quick service, made my day easier when I was getting ready!!!
 
AChan
Wedding:
Recently Married
6 Reviews
3.3
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:2.5 out of 5.0(2.5/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I loved my dress and the price of it too but the some of the workers hate their job and let you know all about it. Now there was a few in there that was very helpful and loved the job and knew what they were doing. Just make sure you make an appointment with someone that has been there a while.
 
Jessie
Wedding:
11/06/2010
5 Reviews
3.3
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Dress & Attire
 
Pros: Great prices. I LOVED my dress and I know it would have cost twice as much in another store. Staff that TRIED very hard to help.
Cons: Too many people crammed into a tiny story and not enough employees to help everyone in a timely manner. Every time I went to pick up a dress or accessory, I had to wait at least 45 minutes to check out. Even when I had appointments to try on dresses, I had to wait 15-20 minutes before someone came to help me.
The quality of the dresses is great for the prices, but the service is definitely lacking.
 
Lauren
Wedding:
11/06/2010
5 Reviews
1.9
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
I would never use this store again. My maid of honor tried to order a dress in her color and size and they refused to order it for her. They said they couldn't do that, but I have done this before for a friend's wedding, so I know they can do that. They were also very rude to another one of my bridesmaids and didn't send her dress for a whole month even though she ordered it to be delivered to her house. While transferring the dress to the David's bridal in Bowling Green, however, they were very cooperative and friendly at that store.
 
jewelsd122277
Wedding:
09/25/2010
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The person that made my experience at David's Bridal the absolute best was Christine! She was amazing!! She made me feel as if I was the only bride there!! as for the store, I love their 99.00 rack!!
 
Jessica
Wedding:
08/21/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Ordered my bridesmaid dresses from Davids. Our consultants were wonderful, and the dresses came in a lot quicker than expected!
 
kris
Wedding:
06/26/2010
2 Reviews
0.8
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
I actually shopped at the David's Bridal in Clarksville Indiana. This store was horrible. My conultant did not help me with the dress, shoes or veil. I think that the alterations were the worst!!! Several attempts to get my dress to fit right. I actually had to exchange my shoe for a different heel height for my dress to look right. A bride does not need the added stress of David's Bridal!!!!
 
Allie
Wedding:
06/05/2010
5 Reviews
4.1
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
Okay, the dress was wonderful. From the moment I put it on, I never wanted to take it off. I had been to more pricier boutiques, but none of their dresses made me feel the way mine did.

The alterations department did a hellvua job, especially considering my dress consisted of 10 layers and required hemming by removing the bodice from the bottom (so as not to ruin the trim).

The sales department was... lacking. I went in there first, tried it on, loved it, but wanted to think about it. So they put it on hold for me. That night I came back wanting to try it on again, and it took them a ridiculous amount of time to find it.

All in all, I was incredibly happy with my purchase.
 
mrslugenbeal
Wedding:
10/17/2009
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The staff at the Louisville David's Bridal was amazing! They were extremely helpful and understanding. I bought a dress from somewhere else and ended up getting the dress of my dreams from David's Bridal. I bought the dress only three weeks from my wedding date and it was ready in only 2 weeks..and I had tons of alterations done!!

They are great!!
 
lala1112
Wedding:
06/06/2009
6 Reviews
2.0
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:1.5 out of 5.0(1.5/5.0)
Professionalism:1.5 out of 5.0(1.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Dress & Attire
 
I loved my dress. It was exactly what I was looking for and couldn't be found anywhere else local. I was so disappointed in the service I received I wish now I would not have bought my dress at David's. The consultants were not always friendly or helpful. I had several issues with my bridesmaids dresses and I wasn't called when my dress arrived. If their customer service skills would improve, their shop would blow the competion in Louisville out of the water. I feel their selection and quality beat other salons, but I felt like another number there.
 
Sarah1987
Wedding:
06/02/2009
1 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
always try and find a dress that you like before you go to the store. if they dont have the exact one that you want they will usually find something pretty close or one that you'll like better. try and go in at least 6 to 10 months before your wedding date. and really get your bridesmaid on the ball about getting their dresses.
 
lauraaaa
Wedding:
05/23/2009
5 Reviews
3.0
out of 5.0
Quality of Service:2.5 out of 5.0(2.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:2.5 out of 5.0(2.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
the people who helped me with trying on and picking out my dress were nice. i thought the people in alterations were rude, and the prices were too high. i would recommend buying a dress there but taking it somewhere else for alterations.
 
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3.7 out of 5.0
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