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Davids Bridal
13330 Preston Road
Dallas, TX 75240
 
 
  Reviews (57)    
4.0 out of 5.0
4.0
out of 5.0
Quality of Service:
 (3.9/5.0)
Responsiveness:
 (3.9/5.0)
Professionalism:
 (3.9/5.0)
Value:
 (4.3/5.0)
Flexibility:
 (3.8/5.0)
 
Sort By:
 
 
Julie
Wedding:
01/15/2012
5 Reviews
3.5
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:2.5 out of 5.0(2.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I got my dress in Chicago but went here for alterations after I moved. the staff were very nice and pleasant, but the alterations were much more expensive than I thought they would be, and they did not save the extra fabric from my dress like I requested.
 
Angela
Wedding:
01/06/2012
6 Reviews
3.5
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
I found the perfect dress there but I would not recommend their alterations.
 
Elsa
Wedding:
11/05/2011
5 Reviews
4.6
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I had gone without an appointment and they did their best to try to accommodate me. They are popular with brides and were very busy as a result. I would recommend setting up an appointment and/or going during the week when they're less busy.
 
KELLY
Wedding:
10/21/2011
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I really was trying to avoid going to David's Bridal. I try to support local stores and small boutique shops before I go to the big chain stores. I was very pleased with my experience at David's. We had a beach wedding so I chose lightweight flowy dresses for my bridesmaids, I chose the chiffon fabric, and the colors malibu and clover, and then I let my girls choose their style of dresses. They chose long and short styles, strapless and halter. They looked beautiful and all of my girls live in different areas of the US so it really helped that David's is everywhere. I also ended up finding my dress, shoes, and lace jacket here as well. I had wonderful experiences with all of the retail staff, they were all very kind and very helpful. Too many who helped to name them all, but Savannah helped me find my dress and was very helpful and seemed to remember me each time I saw her. I also love Jasmine my alterations lady, she did an amazing job on all of the work she had to do to the dress. I would recommend David's Bridal, I am happy I didn't count them out.
 
jamiezee
Wedding:
07/29/2011
5 Reviews
1.9
out of 5.0
Quality of Service:1.5 out of 5.0(1.5/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:1.0 out of 5.0(1.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
I chose a dress that they told me they would be able to alter to fit a bra into it. My dress had a very low back and I have a large chest so I needed a bra. After purchasing the dress the alterations lady told me that they didn't have cups in my size. I ended up having to get my alterations somewhere else which was much better. But by the end of the night, my dress had stretched out and the lace was already coming apart all over the bodess. Not a happy customer. It was an affordable dress but very uncomfortable and low quality. I would have been happy spending a little bit more for a better made dress.
 
Kayla
Wedding:
02/26/2011
5 Reviews
2.7
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
I dont have much to say about the davids bridal in Dallas.. I had 2 of my bridesmaids get their dresses from here but they had to order them. And since I bought my wedding dress from davids bridal all my bridesmaids were supposed to get $20 off their dress well everyone did except one of them. When she called to let the know they forgot to give her $20 off they snapped at her and told her she didnt get $20 off and that they werent going to refund her the $20 but when I called and went bridezilla on them they apologized and said it was there mistake. Then my maid of honor also ordered her dress from them and she was never notified about her dress coming in and neither was I(I was notified about everyone elses dress and so were they) but for some reason they never inputted my maid of honors phone number or email or put my information down like they did everyone elses. I would recommend the Arlington Davids Bridal before this one..
 
SJuarez
Wedding:
11/13/2010
5 Reviews
4.2
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Kay in the alterations department was wonderful to work with. She knew what she was doing for sure. My dress had to be taken in quite a bit and I was very worried it would change the "prettyness" of the dress. Kay made it work. My only complaint was the dress I picked was way too heavy to wear all night. I was dying by the last dance. But this was my fault not theirs. David's in Lewisville was great to work with. I found my dress the first day I started looking. Originally I picked it out in a champagne color, but changed my mind by the following Monday. I was worried they would not be able to change it since all sales were final, but the manager there helped me out and I got my dress in white! It was beautiful. The best part is the dresses are beautiful, but for people on a budget.
 
Julie
Wedding:
10/09/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The David's Bridal in Lewisville has a great staff who were so sweet to me as I planned my wedding. I bought the first dress I tried on and went with a champagne color which was very complimentary to my skin tone. My sales associate was awesome and I ended up meeting all the associates at the store as they helped me figure out what size I needed. The alteration associate Kay helped me so much that day! I ended up with another alteration lady whose personality is on the rough side, but she did an amazing job fitting my dress.
David's Bridal also provided me with bridesmaids' dresses and I had a wide range of sizes. They helped fit a bridesmaid who was a size 00 to a bridesmaid who was pregnant and would be delivering 4 mos before my wedding. The alteration department did an amazing job with their dresses. Thank you to the Lewisville store!!!!
 
Mary
Wedding:
09/05/2010
14 Reviews
3.1
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:2.5 out of 5.0(2.5/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
Average to below average service. But the color selections were great! My whole wedding party was able to find a dress they liked. But they need more staff to serve everyone.
 
Linda
Wedding:
09/04/2010
6 Reviews
3.4
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
While the service at David's Bridal is not anything to get excited about, they do have a wide selection fo wedding dresses that can almost accomadate any budget. I ended up spending abou $300 for my wedding dress (after a $50 off coupon), and absolutely love my dress. The dress fit will and looked beautiful; I received many compliments about the dress. If you are looking for a great deal, David's Bridal is a great place to go, but you will definitely not be pampered when you are there.
 
jenm
Wedding:
07/04/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
David's bridal was great in helping all of my bridesmaids with their dresses. They made sure the dresses were shipped on time. I also got a lot of my odds and ends there like wedding day clutch and slippers. It's hard to find classy looking bridesmaids dresses for that price anywhere else.
 
kjohnson
Wedding:
02/20/2010
5 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
My experience at David's was awesome! I loved how it all worked. And they were very helpful in finding the perfect dress. If I said I didn't like something, they wouldn't try and force me into anything. They listened to what I had to say, and even gave some great advice to a very nervous bride! My dress was ready waaay ahead of time, and I'm very thankful for that!
 
heidipar
Wedding:
08/08/2009
5 Reviews
4.3
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
You never want to purchase your dress at a chain but when you know that Davids can change your dress a little bit to make it your own and just a tad unique, it makes it worth it!

I loved my dress. I loved the lady I purchased my dress through- Tracy. And I loved that they changed the front just a tad to make it unique for me and it didn't cost a crazy amount (it actually cost only $75 for the changes.)

You can't get better than that!
 
sammills
Wedding:
07/26/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Davids Bridal was fantastic. The people were friendly and was willing to help and give advice if needed. They were not too pushy, and wanted me to be beautiful on my day. After I bought my dress and accessories, I found out I was 5 weeks pregnant and was terrified that I would not be able to fit into my dress 2-3 months later and they reasured me that if need be they could let it out, or exchange it for a bigger size and thankfully it didn't need to be let out or bigger, it was perfect. The alterations manager worked on all 4 of my bridesmaids dresses, and moms dress in a timely mannor. My sister actually had the gastric bypass and was losing weight fast, and the alteration lady altered her dress more while we waited and didn't charge anymore. I loved everything about Davids Bridal. Thanks.
 

Wedding:
05/30/2009
8 Reviews
4.8
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I had originally purchased one gown from David's Bridal, but after looking at pictures my mom had taken at the shop I started to worry that I was going to get married in the wrong dress. David's Bridal was very accommodating and let me return my gown and veil for the gown (and veil) of my dreams and I'm so happy! I also got my shoes from David's Bridal and they were cute and very comfortable!
I had heard some horror stories about alterations at David's Bridal and was a little apprehensive, but they did a great job and it was very reasonably priced!
The only problem I had with David's Bridal is that they were unorganized when it came to appointments. I made an appointment for my first visit but it was overlooked and I had to wait for someone to become available. My second visit I made an appointment for a specific person and when I arrived found out she was not even scheduled to work that day and was helped by someone else. Everything turned out fine so it's no big deal, I just felt bad the first girl lost her commission. Also, the atmosphere is not very inviting. I know it is a huge chain and they do too much business to know everyone by name and they definitely don't! When I came in for my alterations appointment I was greeted by the girl who sold me my dress and she asked if I had purchased my dress from that store. Again, not a big deal. They're friendly enough!
 
cob0910
Wedding:
05/24/2009
5 Reviews
2.6
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
I actually went to one in Oklahoma to get my dress but my experiences with the Dallas locations were about the same. The sales people are pushy, don't make it clear that there are no refunds and some of the staff are rude. The dress turned out great but I wish I didn't buy it the first time I went. I would recommend going to multiple sellers. Also, I picked out 3 dresses in one style under 500 dollars and the lady of course brought out a 750 dollar dress that I fell in love with. After we bought it, I started having doubts but no returns. I also ended up not using the slip they sold me that I supposedly had to use or it wouldn't look right so I wasted 50 dollars there. Then I bought a bra that didn't fit me a year later so that was another 70 wasted. I did use the veil but it was really expensive and probably could have found a better one for less elsewhere. Definitely don't buy the accessories at the same time as the dress, wait and buy some at other places that you can do returns at so you can try different looks. In the end, I fell back in love with the dress but with the service I don't know if I would recommend them.
 
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