Skip to main content
Weddings

Crystal-Eyez Makeup & Beauty Lounge Reviews

Crystal-Eyez Makeup & Beauty Lounge

Crystal-Eyez Makeup & Beauty Lounge

Chicago, IL
4.9 out of 5 rating, 199 Reviews
View more information

Reviews

4.9 out of 5 rating
199 Reviews
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
94% Recommended by couples

Awards

199
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
  • A
    Allie Sent on 12/26/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    No regrets!

    Crystal-Eyez did not disappoint. No regrests here. Just book them already!
  • Fallon
    Fallon S. Sent on 10/19/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Bridal Experts

    Excellent Service! The entire process was smooth and seamless. I absolutely loved the fact that all of my beauty needs were addressed with one technician. I received so many compliments on my wedding day look.
  • illustration stars

    Are you interested?

    Send a message
  • Whitney
    Whitney Sent on 01/20/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Bisi is the Best!

    When I had my first makeup trial with CrystalEyez, I had a makeup artist who I didn't really click with. She didn't bother trying to chat with me or ask too many questions. Luckily, I was able to do another trial with the master artist Bisi. She was so much better. I loved how my makeup and hair looked on my wedding day. While hiring Bisi was a little more expensive it was worth it. People commented on how great the makeup looked on my wedding day. I definitely recommend them.

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Your review is truly appreciated! It was an absolute pleasure working with you and your ladies on your wedding day, and we're delighted that you were pleased with your experience!
  • Jasmine
    Jasmine H. Sent on 02/06/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Satisfactory Services

    They were super responsive and beyond patient with my indecisiveness (lol). Cori did an AMAZING job with my hair & I got so many compliments. So happy I had the opportunity to work with this company on such a special day for me!
  • T
    Theodora Sent on 08/19/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent Service

    From the time I began searching for a Chicago-based MUA, once I landed on Crystal-Eyez Makeup & Hair, Bisi provided excellent customer service with me during this entire process in preparing for my brother’s wedding. She was responsive to my emails and calls, worked with me on settling dates, and helped me arrange schedules. I really appreciated her accommodation when there was a huge change to the wedding date. Bisi was patient, professional, and still assured services would get done. On the day of the wedding, we were all pleased with one of the Crystal-Eyez Makeup & Hair team members, Jojo. All of the other clients and I each had a great experience with her and she did an excellent job. She arrived on time, was very down to earth, and made sure each of us got exactly what we requested checking for accuracy and precision: the results came out wonderful. Thank you again, Bisi to you and your amazing team for the beautiful makeup services!
  • Ruth
    Ruth T. Sent on 10/18/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Definite go to for wedding makeup!

    Symone and her fellow artist from Crystal Eyez killed it in making me, my bridal party, moms, and grandma of the groom look flawless for my wedding day! I loved my makeup trial with Symone but asked her for a more dewy look for the big day so my face wouldn't be as powdery, and boy did she deliver on the feedback! I looked and felt incredible! My look lasted from 11 AM to 12 AM through all the tears (my bridesmaids did touch me up after the tears of my first look). I highly highly recommend Crystal Eyez for your makeup needs! They were incredibly professional and responsive to all my questions leading up to the big day, and do phenomenal work!
  • D
    Diamond B. Sent on 09/20/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing!

    Everyone loved their makeup! Bisi and her team were timely and helped me feel calm on my special day! I have never felt so beautiful! Bisi is so talented she did an amazing job on my hair and makeup!
  • G
    Gina C. Sent on 10/06/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful!

    Cori and Reella did such a great job on my hair and makeup for my wedding! Would definitely recommend them!
  • Kemi
    Kemi Sent on 11/02/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Bisi is truly the best!

    Bisi is truly the best! We got married in Riviera Maya, Mexico. Hiring Bisi to accompany me to Mexico was the best decision. She knew exactly what I wanted for my hair and make up and delivered above and beyond. My make up looked flawless throughout the day even with the humidity in Mexico. She also did my mom and sister’s make up (they both looked gorgeous). Everyone kept commenting on how gorgeous I looked and the photos are amazing. Bisi is very professional and kind. She is also very patient and was flexible when I changed my mind about my hairstyle the day of the wedding. Thank you Bisi for everything. It was a pleasure working with you!
  • Kia
    Tekeia W. Sent on 09/09/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great option, just be prepared

    I thought I was the only person struggling but once I came for my trial I realized MANY of us were uneducated on weave and what styles could and could not be done. Two of the girls were even sent home during their trial because they didn’t wash their bundles prior or didn’t order enough hair. This is all stuff that could have been prevented is someone was communicating

    It would be really awesome if Bisi could assign us our stylists immediately and then the stylists take over all correspondence from there. Bisi is a busy woman and is very short and comes off as inconvenienced during most interactions so the stylists taking over and providing guidance on what they can and cannot do is very helpful.

    I for example spent $300 on hair just for me to get there and for my stylist to tell me the hair was too long for the style I wanted, wouldnt last and that they needed me to cut off SIX INCHES. if I had of had that info prior that would have saved me $150

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Thanks for the review Tekeia, however it seems to be mostly in regards to your weave/extensions, which was not a service you booked us for. We didn't install your extensions, as you got those done elsewhere and only booked us for your wedding day styling. So I just want to clarify that we've never sent anyone home with dirty bundles nor did we cut your extensions or any of that. This review should be for the salon that handled everything in regards to your extensions. But we are glad that you were happy with your wedding day style, which was the part we did do :)
  • M
    Monica C. Sent on 09/10/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great for hair and makeup needs!

    I used Crystal-Eyez for hair and make up for my 2020 micro wedding and 2021 reception. I’ll start with hair because I haven’t seen as many hair reviews. In 2020, I got an updo with a partial sew-in in place. In 2021, CE did the sew-in and colored my hair and the weave, in addition to styling my wedding hair. I actually liked their sew-in better than the place that did it before. Cori was my stylist and the way she did it was more comfortable, looked natural and provided flexibility in hairstyles. In terms of color, at first the color wasn’t what I wanted, but it’s possible the picture I showed wasn’t exactly representative. CE was extremely accommodating and re-dyed it the next day and it was perfect. If you’re wondering if you should do hair here, I say YES.

    For makeup, every time I saw a black person in a Chicago wedding magazine the makeup was by CE. They didn’t disappoint. I went to them a couple of times throughout the process and each time they were efficient and executed what I wanted very well. For the 2021 wedding, I had 8 bridesmaids who all got their makeup done in addition to me and my Mom. They were Black, Indian, Asian, and Latina and CE made them look flawless. Truly, I was impressed by how well they did everyone’s makeup. My photographer also made a comment stating he was impressed as well and it sounded genuine!

    Finally, I recommend CE because they are very easy to work with logistically. Clearly they do weddings all the time. It’s easy to make and reschedule appointments. They were always timely. Day-of they were also on time and worked efficiently. I would tell brides to use CE for hair and makeup rather than their regular stylist for this reason alone.

    CE is an excellent salon and any bride should hire them with confidence!

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Congratulations Monica!! Thanks so much for such a detailed honest review. You have been a pleasure to work with and we look forward to your future services with us ❤️
  • C
    Calandria F. Sent on 01/05/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    One of a Kind Experience!!!!

    Bisi was fantastic! Professional, timely, and talented! She created hair and makeup looks for my mom, mother-in- law, and myself for my wedding day!! We all were adorned with so many compliments on her artistry! So grateful her sweet soul was apart of my wedding day!! Best in the business and best in Chicago! Can’t wait to use her services again! 💕
  • A
    Amber W. Sent on 11/08/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly Recommend

    I highly recommend Crystal-Eyez Makeup and Beauty. Her service was fantastic and beautiful! I hired her for all of my wedding day needs for myself and bridesmaid. Bisi was very timely and brought my vision of how wanted to look to life. In fact, she exceeded my expectation. My bridesmaid also loved their makeup and the associate artist. I will be booking all of my future makeup appointments with Crystal-Eyez.
  • E
    Emily P. Sent on 08/11/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Absolutely gorgeous!

    When I was searching for a makeup artist I came across Crystal-Eyez and as soon as I saw Bisi’s before and after photos of her clients I knew right away that I wanted her to do my makeup for my wedding day. I was totally blown away by her looks and her style was exactly what I was looking for. I wanted that glam, flawless look and that’s exactly what she gave me. She was also very flexible with me when I had to reschedule my wedding three times! Finally the big day came and I looked beyond beautiful and so did my bridesmaids. Bisi and her team did our hair and makeup and we all looked fabulous! They do such a wonderful job and I would highly recommend them to anyone. You won’t be sorry!

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Hi Emily! We are so glad you found us! You did indeed look absolutely gorgeous!!! 😍 Congratulations again!!!
  • B
    Brandon J. Sent on 06/06/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful artist!

    Bisi was my wife's makeup artist for our wedding (airbrush). Bisi was very patient and friendly, despite the chaos of the wedding day. My wife did not have a clear idea of how she wanted to look on the wedding day, despite this, Bisi was able to create a look that made her feel beautiful. Even with several interruptions, she was professional and committed to ensuring my wife was satisfied with the final look. My wife received compliments from all guests (including me!). We highly recommend working with Bisi.

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Oh wow! A review from a groom on behalf of his wife...love this angle! Thanks for much for taking the time to write. Greetings to your beautiful wife!!
  • Sunshine1112
    Jesena Sent on 09/03/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Awesome work. Definitely recommend and look forward to using Crystal-Eyez in the future.

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Hey Jesena,

    Thanks so much for choosing Crystal-Eyez for your wedding hair and makeup. Bisi and Jasmine loved working with you, your bridesmaids and your mom. We wish you marital bliss! :)

    Thanks!
  • D
    Dorothy Sent on 07/06/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent quality of service

    Bisi did an incredible job, I told her the look I was going for and she did exactly what I was hoping for. She made me feel beautiful at my wedding and I can’t thank her enough. I received tons of compliments from my guest. I will definitely recommend her if you’re looking for a makeup and hair stylist.

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    We had a great time working with you and your ladies in Wisconsin! Thanks for choosing us! God bless your union.
  • M
    Marshana R. Sent on 09/11/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Incredible and smooth experience!

    I feel so blessed to have found Crystal-Eyes Makeup & Hair! Bisi and her team are incredible at what they do! Specifically, Bisi was on top of all of the logistics making sure she knew what I wanted for my hair and deployed a great stylist to my location to perform. Catrina did my hair. She was professional, personable and above all did an outstanding job!!!! I couldnt have been more pleased. So grateful for this company!!!

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    It was a pleasure working with you Marshana! You were so calm, cool and easy to work with, even with the on-going global pandemic. We are glad you found us. Thanks for choosing Crystal-Eyez.
  • Jacquelyn.
    Jacquelyn. T. Sent on 09/09/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The customer services is far above my expectations. Bisi, the owner, made us feel as if we were special and she was always accommodating to our needs.

    Due to the global pandemic, the makeup was precisely applied with the required safety measures. Hence, I strongly recommend Crystal Eyez if you have an upcoming special occasion where you want to be immediately appealing and an eye catcher.

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Thanks so much for the lovely feedback Jacquelyn. Thanks to your entire group for their cooperation in keeping the safety measures so that we are all able to navigate these strange times and still have you all looking flawless for your special day. Congratulations! :)
  • Sheenamarie'
    Sheena Sent on 09/08/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful work

    Bisi and her team did an amazing job on hair and makeup for me and my girls. This squad comes highly recommended.

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Thanks so much for the review Sheena. It was a pleasure working with you and your ladies. You all looked amazing! Thanks for allowing us to do the honors. Wishing you a very happy married life!!
  • Lana
    Lana V. Sent on 04/29/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Flawless work!

    Bisi was phenomenal!!! I found Crystal-Eyez on The Knot and booked immediately after seeing the reviews and photos. Let me tell you Bisi did not disappoint! This amazing woman traveled all the way from Chicago to make me look flawless for my wedding day. She gave me the perfect make up and hair with little to no direction. It was so nice to have someone come in and already know what to do and how to do it in the middle of a hectic day directing ppl. She was so professional and sweet. Bisi even went above and beyond doing a last minute hair style for my mom. I can’t say enough great things about her. I will be booking with her for all future major events!

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Aww thanks for such a sweet feedback. It was an absolute pleasure helping to create your flawless wedding day look. Thanks for allowing me to do the honors. You looked absolutely gorgeous! Congratulations on your union!!!
  • V
    Vanessa Sent on 04/30/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent Experiece!! Seriously Talented MUA!!!

    I just got married and I couldn’t be more impressed with how talented Bisi is. First of all, I arrived 10 min late to the venue and saw Bisi and her other MUA set up and ready to go! I had only 1 pack of clip ins for my really thin hair but she worked wonders with it. The make-up was seriously the best I have ever had done my a MUA...and I have been to plenty! She had another artist with her that did my brides maids and mom’s make up. She seriously took 10 years off my mom. She looked fab! I highly highly recommend her and her team.





    Crystal-Eyez Makeup & Beauty Lounge's reply:

    We had a great time working with your group. You all looked amazing!!! Every picture I took was flawless!! Thanks for showing them off :)
  • Alice
    Alice Sent on 09/10/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect work!

    Amazing makeup and hair stylist!

    Crystal-Eyez Makeup & Beauty Lounge's reply:

    Thanks for allowing us to do the honors!! We had a great time working with you, and you made such a gorgeous bride! ❤️
  • A
    Alice Sent on 12/31/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Did my wedding makeup

    Amazing services and best in the game! Really loved my wedding makeup
illustration stars

Are you interested?

Send a message
Responds within 24 hours