Castaway Burbank Reviews

Overall, we were very happy with our 50 person traditional-inspired wedding at Castaway. We used their outdoor patio and trellis for the ceremony and cocktail hour, then the Verdugo room for the dinner and reception. The sales manager was fun, friendly, helpful, and really tried to make all our details work out well. She was communicative and we were very pleased with their level of service. The venue quality and services were excellent and on the wedding day, we were impressed by the food and staffing. Our guests really liked the temperature and quality of the food, and we received many compliments from guests. We had a little hiccup with valet on the day of the event, so make sure you get all of the details figured out on the day of with the operational team. However, this does not lessen my recommendation :)

They took care of all the food and settings. We just needed to decorate a bit but the tables, chairs, napkins, etc all were customizable and you can choose the colors and styles. All the organizers, Maitre, bar, etc were amazing. The only thing I would change is the valet parking. They just changed the company and they can be very complicated even if you tell them that you’re leaving or picking up things. Overall it was an amazing experience and the setting is awesome!

My husband and I booked at Castaway for our vow renewal because of the location, views, and the affordable package. We had our reception at the Mountain View room. Christen communicated with us and made planning our vow renewal effortless from the food tasting to the details meeting to the actual day. On our special day, everything went as planned. Everyone raved about the welcome champagne, drinks, food, and the staff! The servers were attentive and professional. We even had a server dedicated to our sweetheart table. So considerate and even provided us drinks and extra bread! Thank you Christen and team for making our special day unforgettable! This place will now be our anniversary dinner dates!

I was concern to not finding a venue I really wanted for my wedding, a friend of mine came by talking to me about this "breath taking place" I didn't believed him until I saw it personally. When I arrived with my now husband I said this is it, I want to get married here and so far this is been an amazing experience, the theme and the location is just perfect.

The venue site is very beautiful and bright. Michelle was helpful during consultation and quick responder. Top quality of food and great package deal! The vendor understands our circumstances and flexible with payment plan.

A huge thank you to Castaway (and our contact, Michelle) for the perfect wedding! We had our ceremony and cocktail hour outdoors in the gardens, then our guests took shuttles up the hill to the Mountain View ballroom for the reception. The rehearsal went smoothly, the day-of was fantastic, and it was such a beautiful place to have a wedding! Our guests couldn’t stop talking about how great the food was, too! Thank you Castaway - we look forward to celebrating many anniversaries with you!

Beautiful Venue and we found most of our vendors at a wedding show there 9 months before our wedding.

The gazebo overlooking the mountains is beautiful and all the redone rooms are fantastic. Our wedding went better than we ever could have expected.

The entire catering and event planning staff were so responsive and helpful from start to finish. Our wedding reception was held here this past weekend 1-19-19, and all the Castaway staff, bartenders, servers, and banquet manager really made sure to work with our day of coordinator to make the night go so smoothly. Everyone was friendly to our guests and the food was delicious. The packages available for wedding receptions include so much and the event manager was very accommodating to any changes and substitutions we asked for. I would definitely recommend this venue to anyone having any event (my company actually held a party the week before my wedding at Castaway, and that was stellar as well).

Never have I ever been taken care of sooo exeptionally well!! This place is AMAZING !! From the booking to the coordination of our wedding to the final details and overall service of the team the day of .. truly truly EXCEPCIONAL!! We appreciate everything that the Castaway did, the attentiveness of the staff , the servers .. everything! All of my guests were crazy about the food which was the best I’ve ever had ! The breathtaking view this venue has is by far the best in Burbank. If anyone out there is looking for a venue .. THIS IS IT !!!!

The Castaway is amazing, The views are great. We would highly recommend the Castaway for your wedding!

We hosted our rehearsal dinner at Castaway and it was perfect! My mother in law and I both live out of state, and Cynthia made it very easy! Food was great, the patio was a perfect plus. Overall we had a wonderful evening.

We can't thank The Castaway in Burbank, CA enough for the most incredible wedding day. We are SO happy with the choice we made hosting our special day there! Our wedding was nothing short of "happily ever after" with the breathtaking backdrop at the gazebo overlooking the mountainside. All of our family and friends who attended absolutely loved it. They raved about the picturesque ceremony site, the glamorous and classy Mountainview Room, the delicious food, the prompt and friendly service and the overall ambiance. Working with both the management and the crew was seamless. We couldn't have been more pleased with the incredible service provided by Nabil. He and all the staff were extremely professional, prompt, friendly and simply a pleasure to work with. I felt completely at ease with Nabil being in charge of our entire event from start to finish. He answered all of my questions thoroughly and in a timely manner. I can't recommend him and The Castaway enough! Thank you for making our special day a memory we will treasure for a lifetime!

Everyone kept telling us, the Parents of the Bride- the Hosts- that our daughter, Kelly Grover Gold's Wedding was the best Wedding that they'd ever been to! The Castaway in Burbank was perfect- Michel Keller was more than helpful and professional. The entire Castaway crew, from the set up - to the bartending- to the waiters, to the clean up- was more than you could ask for. The Sunset Ceremony in the Gazebo area, followed by Cocktails on the Mountain View Patio , and the Foyer - then into the Mountain View Dining room was Magical. To say that Everyone had a Great time is an Understatement!! I would definitely recommend the Castaway in Burbank.

The Castaways was absolutely fantastic! Matt and I enjoyed our experience fully. Everything for the ceremony and reception were included, the price was very reasonable for all of the services and food/beverage choices. The site is beautiful and was perfectly scenic for our wedding pictures. The staff is extremely nice and hard-working. They made everything so smooth for our wedding day, and there were no complications whatsoever. I recommend this site to anyone that wants a one-stop-shop wedding venue with amazing service and wonderful staff to help plan your wedding :). Thank you Castaways!

September 7, 2013 was the date of my Wedding ceremony and reception. From the beginning it was the perfect venue to host my wedding. Castaway was the first stop on our list in September 2012 on our venue scouting trip. We went to Sportsman lounge, Odyssey, Shanghai Reds, Orange Hill, but nothing could beat Castaway. The wedding packages they offered were right in our budget. Danielle (on site coordinator) was flexible, personable, and very easy to work with. She was timely with e-mails, phone calls, on site meetings, worked well with our wedding coordinators (The Double Knot,) coordinated the food tasting event, answered calls from family members and the countless other little things she made accommodations for. Danielle really made our decision easy with Castaway. The Wedding day came and went in a flash, but the ceremony and reception went flawless in our eyes. The food and service during the night was great. We had a choice of 5 appetizers, 3 Entrees (Filet Minion, Salmon, and Mushroom Ravioli), 2 hour open bar and cake. Not a complaint in the room. Castaway has a view of LA and Burbank unlike any place else that helped to seal the deal. It was a picture perfect wedding day. I highly recommend Castaway to any bride and groom. Thank you Danielle and Castaway.

After searching high and low for a venue that would offer everything on the spot for a good price, we decided to book the Castaway in Burbank. We worked with Mikalina and she did a great job answering all of our questions and panning out all of the little details. I was a little nervous about how things would turn out the day of the wedding, but let me say that the Castaway provided exceptional service the day of and I was so pleased with how everything turned out! We had our ceremony at the gazebo and reception in the Verdugo Room. The venue provided a beautiful backdrop for all the festivities and they were able to accommodate to all of our guests needs, especially due to the heat! From start to finish, the staff were so helpful and would regularly check in with us to make sure we had enough to eat and drink. They passed around hordourves like there was no tomorrow and we received soooo many compliments about the food and open bar! We rented chivari chairs and lighting from them as well and their prices beat all of the other vendors I've researched. Also, the cake from Cakery Bakery was awesome! Once you add all your personal touches, it really transforms the place. I highly recommend the Castaway if you want an all inclusive venue that provides everything at a reasonable price. Overall, we had a great experience and although this place is popular for weddings, I felt like our event was unique & special in every way and everyone had a blast. Hope this helps other brides!

My wedding was a great success. I had the buffet and my guests all loved the food and how it was made. The place was gorgeous and I couldn't ask for more. They accommodated my wishes to the T. I love this place!

The castaway was so beautiful. The view is amazing. The food was absolutely wonderful...my favorite was the salmon! They gave us a complimentary appetizer and the staff was very helpful and friendly!!!

If you are getting married at the Castaway, make sure Zarin is your coordinator. She is a gem! I was a little worried about getting married at a "marriage mill" but she made us feel special and made our event seem like the only one at the venue. Our theme was the night sky, so getting married in a location overlooking all of the city at night was perfect. The room was beautiful, the guests were stuffed (so many food choices and all delicious!), the waitstaff was exceptional. My wedding was better than I dreamed!

Absolutely love this place! From the food, to the reception area, to the waiters and our coordinator Mikalina... Everyone was great... Mikalina was very helpful and is is very open to ideas... She was easy to work with and answered my emails right away. To think that she is new to the Castaway. Our head waiter Francisco was great too. Thanks Castaway for making our wedding beautiful =)

We had our wedding reception at the Mountain View room at the Castaway and our ceremony at the gazebo. The ceremony was absolutely beautiful... such a pretty location. Its a beautiful venue with lots of places to take wedding pictures. and our reception was perfect! The staff did a great job during the reception, eveything came out right on time and my guests said the waitors and the bartenders were very friendly. Everything was so much better then I even imagened. The food was also excellent! I worked with Steve from the Castaway while planning and he was a pleasure to work with. The ceremony coordinator Maurin was also great to work with and she made sure our ceremony ran smoothly. I couldn't be happier with how everything turned out, the wedding was a dream come true!

It was the perfect location for our wedding and the views were beautiful !!! Our wedding was amazing and everything we imagined. The Castaways was wonderful and easy to work with VERY professional, punctual, friendly and affordable. Zarine and Maureen were great to work with I would recommend this venue to everyone !!

We had our wedding at Castaways. I worked with Steve who helped us in the planning process. He was a delight to work with, very sweet and accommodating. My husband and I had some issues coordinating our church ceremony with the date we had selected at Castaways. Steve was flexible enough to change our date even though it’s against their policy. He answered every question I had along the way and when he wasn’t available he would call me right back to follow up. He made sure our day turned out perfect. The food was delicious, the room was set up just as we discussed. The wait staff took care of us and our guests, making sure we had drinks at all times and our dinner was served on time. Everyone we spoke with afterwards commented on the great food and wonderful venue. I couldn't be more pleased with how everything turned out. I would do it all over again if I could!

Our wedding was PERFECT!! It was everything we dreamed it would ever be. Susie and her entire team were nothing but professional the entire time. Our guests are still talking about how amazing the wedding was and that's all thanks to the Castaway. Dinner service was top notch. Food tasted awesome. The entire staff treated us and our guests like royalty. Highly recommend the Castaway and be sure to ask for Susie in the catering department.

I worked with Zarin in the catering department of the castaways in burbank. She was very patient with me and very accomadating. They went above and beyond what was needed to help me out in planning my wedding. Zarin kept me calm when I would start to get anxious about guest count, linens and all the crazy little details that one doesn't normally think about in their daily lives. Our guests were very well taken cared of and everyone said the food was great! I can't thank castaways enough for the awesome service that they provided us on our wedding planning process.