Boulevard Bridal & Prom
Specializing in Modest style gowns
378 W St George Blvd
Saint George, UT 84770  | map
Services: Bride, Bridesmaids, Flower Girls
Accessories: Garters, Hair Accessories, Jewelry, Shoes...
 
 
 
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4.2 out of 5.0
4.2
out of 5.0
Quality of Service:
 (4.5/5.0)
Responsiveness:
 (4.4/5.0)
Professionalism:
 (4.4/5.0)
Value:
 (4.4/5.0)
Flexibility:
 (3.4/5.0)
 
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2.2 out of 5.0
2.2/5.0
  • Quality of Service:  3.0
  • Responsiveness:  2.5
  • Professionalism:  2.5
  • Value:  2.5
  • Flexibility:  0.5
This is definitely a store I would NEVER frequent again. After paying towards a dress for two months, the wedding was cancelled. I still owed $550, but had already paid over $400. I explained the situation to Karen, the owner, and how I would like my money back and that I would be willing to pay a $150 restocking fee, or I would wait till she sold the dress to get my money. She told me that they are not in the business of making refunds and that i should come and finish paying off the dress and resell it myself. I understand that some people may abuse refund policies, but I never even "owned" the dress and now this dress shop is able to resell their dress and keep my money. I am a single mom with 6 children and this shop has no compassion toward families and as I see it are in the business of getting something for nothing. Stay clear of Boulevard Bridal & Prom, buyer beware!
Wedding: 12/07/2013
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
They were very attentive and helpful. They gave a lot of feedback and useful tips for the Big Day.
Boulevard Bridal & Prom responded with the following comments:
Thanks Kim for the positive words we enjoyed working with you and wish you the best of luck for a happy married future !!
Wedding: 05/26/2012
Services Used: Dress & Attire
4.6 out of 5.0
4.6/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  3.0
Ordered my dress from their online store totallymodest.com I fell in love with one of their dresses but was a little hesitant to ordering a dress I had never tried on. I looked locally for a modest dress and found very few choices at a much higher price. I ordered my dream dress and it arrived in plenty of time and fit perfectly!! Almost no alterations were needed and it was a beautiful dress! Received many compliments. Although ordered online, received great service!
Wedding: 07/31/2009
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
My dress was good quality for a very reasonable amount. The fittings were very easy and the woman who tailored it did a wonderful job; it fit perfectly. It took about a month for all the fittings and tailoring, but I was pleased with the overall experience.
Wedding: 03/13/2004
Services Used: Dress & Attire
 435-628-9223
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4.2 out of 5.0
4.2
out of 5.0